• PapersLead

PapersLead

Overview

PapersLead has a rating of 3.85 stars from 284 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PapersLead most frequently mention customer service, limited time, and great job. PapersLead ranks 36th among Academic Editing sites.

  • Service
    136
  • Value
    136
  • Shipping
    135
  • Returns
    135
  • Quality
    136

This company does not typically respond to reviews

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
2
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What reviewers want you to know

Positive highlights

  • I was having a hard time with my research paper until my friend told me about paperslead.

Critical highlights

No critical highlights yet

How would you rate PapersLead?
Top Positive Review

“One of the standout qualities of this team is their adaptability”

Ralph M.
1/9/24

One of the standout qualities of this team is their adaptability. Regardless of the project's complexity or industry, they approach it with a can-do attitude and a thirst for innovation. Their ability to quickly grasp new concepts and technologies is truly remarkable.

Top Critical Review

“www.noor-book.com illegal sale of books”

mouloud b.
2/20/24

www.noor-book.com is an online book seller. To my shock, i recently discovered that my book titled "English Phrasal Verbs English - Arabic" was being sold on this platform without my authorisation. Upon seeing my book on their platform, I immediately reached out to this company, requested an explanation as to why they decided to sell my book without my permission and request the immediate removal of my Book. They did not reply to or even acknowledge my email. I sent them a follow-up email and I still did not hear from them! I intend to report this matter to the UK Intellectual Property Office (IPO). The IPO, as the official UK government body responsible for intellectual property matters, including copyright, can provide guidance on my rights and the potential actions I can take to get Noor Books to remove my book from their platform. Mouloud Benzadi, author - United Kingdom. I attach photos showing my book and an unanswered email.

Reviews (284)

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Reviews that mention popular keywords

research paper (11)
Thumbnail of user ralphm638
3 reviews
0 helpful votes
January 9th, 2024
Verified purchase

One of the standout qualities of this team is their adaptability. Regardless of the project's complexity or industry, they approach it with a can-do attitude and a thirst for innovation. Their ability to quickly grasp new concepts and technologies is truly remarkable.

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Thumbnail of user mouloudb13
7 reviews
7 helpful votes
February 20th, 2024

www.noor-book.com is an online book seller.
To my shock, i recently discovered that my book titled "English Phrasal Verbs English - Arabic" was being sold on this platform without my authorisation.

Upon seeing my book on their platform, I immediately reached out to this company, requested an explanation as to why they decided to sell my book without my permission and request the immediate removal of my Book. They did not reply to or even acknowledge my email. I sent them a follow-up email and I still did not hear from them!

I intend to report this matter to the UK Intellectual Property Office (IPO). The IPO, as the official UK government body responsible for intellectual property matters, including copyright, can provide guidance on my rights and the potential actions I can take to get Noor Books to remove my book from their platform.
Mouloud Benzadi, author - United Kingdom. I attach photos showing my book and an unanswered email.

Tip for consumers:
I am an author and this platform is selling my book illegally. I contacted their support to request the removal of my Book but never heard from them

Products used:
Books

Thumbnail of user craige287
3 reviews
0 helpful votes
March 7th, 2024
Verified purchase

This Company delivers both effortlessly. A reliable partner for success, indeed. Skill and value are a rare combination, but this company effortlessly provides both. Their professionals don't just meet expectations; They exceed them with unmatched skill.

Thumbnail of user jasonw1789
1 review
0 helpful votes
May 15th, 2022
Verified purchase

Yea you will get like a okay level kind of work, but when there's problem dont expect them to refund u or giving anything back which coming from their own pockets. They will complelety ignored you until u wrote the reviews on the sites they cared about and still trying to trick you to place the orders and take down the negative reviews. Yup I stand strong for everything I wrote and if there's any legal issues they have my lawyer's contact already.

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Thumbnail of user johnm377
John M. – PapersLead Rep

Hi Thomas,

Thank you for sharing your concerns. We are really sorry to learn about the troubles you faced. We are committed to excellence and always deliver our best; in return we do not get any similar complaints from our client. Our customer satisfaction team will get in touch with you soon to discuss the issues you had to face. We hope you’ll accept our apologies for the aggravation that has been caused.

Thank you,
Team PapersLead

Thumbnail of user adamb1216
1 review
0 helpful votes
June 14th, 2021

I trust PapersLead more than any other online service. Seriously I am not just saying it, but after having a wonderful experience with them, I mean it. They nailed the private information feature.

Thumbnail of user jeremyb443
8 reviews
0 helpful votes
February 21st, 2021

I had a bad experience with another writing service, naturally I was reluctant to hire another one. I had no time left I hired these guys to write my assignment. All my fears disappeared when they delivered it in less than 3 hours with no mistakes.

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Thumbnail of user marya1882
3 reviews
0 helpful votes
September 14th, 2020

The service is super quick and timely, I was shocked when I got my work within 24 hours. Would have taken me at least 5 days to write the essay myself

Thumbnail of user johnm5595
3 reviews
0 helpful votes
June 17th, 2021

My research work takes up a lot of time, so naturally I cant write my paper on time. Eversince I've found this service all I have to worry about is research, the rest is taken care by paerslead.

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Thumbnail of user martinb825
1 review
6 helpful votes
June 21st, 2022

I am a student and completing my masters in economics. I became a customer after reading some glowing of their reviews online. Ever since I've found them, they are the only ones I trust completely with my projects.

From start to finish, everything this company does is for the satisfaction of its customers. When I first talked to their staff they made me feel welcomed and encouraged me to ask questions to erase any doubts. All their staff members are highly qualified and intelligent, they understand what their client looking for and follow the instructions strictly.

The expertise and the experience of their experts is clearly visible in each order. They never make a mistake, everything is genuine and the style is admirable. Besides their quick turnaround has always been a deal breaker for me. But the thing I love the most are their periodic discounts, it always makes the service affordable but with exceptional quality.

There was however an issue with slow page loading and unresponsive user area.

After contacting their staff member they assured it's a rare issue which only occurs when the servers are refreshed or under maintenance. Despite this small issue, i am completely satisfied with the quality of their work and would highly recommend them.

Tip for consumers:
They have the best services and also, i just faced a small technical issue.

Products used:
Academic Writing

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Thumbnail of user johnm377
John M. – PapersLead Rep

Hi,

Thank you for taking out precious time to write such a glowing review. We are glad you liked the work of our writers, as they also enjoyed writing any tasks, helping you with the grades.

We understand writing is significant contributor to CGPA scores. This is why they need to be excellent in overall quality.

We only assign such complicated orders to subject specialists and experts of the industry. This is the only way how we can guarantee top-notch quality in essay orders.

We apologize for the mistake and the inconvenience it caused you. We understand mistakes make us look bad, but we ensure such mistakes don't occur.

Our user area was just down due to the technical issue as our servers were on maintenance at that time. However, we contacted the IT team and we have asked them to make sure that clients like you shouldn’t face such issues again.

We at PapersLead are extremely thankful to you for choosing our services. We hope you come back with another order and trust us with your sensitive assignments.

Regards,
Team PapersLead

Thumbnail of user brunoa86
1 review
0 helpful votes
June 25th, 2021

For an online service to have such a great customer service is unbelievable. They make it a point to satisfy in every way possible, and also the aftersales services are out of this world.

Thumbnail of user kimae
1 review
1 helpful vote
June 1st, 2021

Don't use! Horrible experience
I paid for a doctorate level literature review in APA format and received a bunch of gibberish. There were so many grammatical errors I basically had to rewrite the paper. The literature review did not involve relevant publications (such as books and journal articles), that critically analyzed, or explain. It did not show signs of synthesis or understanding of the topic. Just garbage with a lot of words and no citations to back up what the writer wrote. It wasn't in APA format as requested. There were no page numbers for citations. When I asked for a revision the writer put the same page numbers on all the quotations and it wasn't the correct page. Most of the citations were not on the reference page. They won't stand by their product. They offered unlimited revisions but time becomes an issue. They want at least 24 hours for each revision. I'm also not sure that English is a first language for their writers. So poorly written. It would not have even passed for a High School paper. Don't use! Horrible experience. Never again.

So, they sent me an email to give them one more chance to satisfy me. They also stated that a new writer will provide a new paper from top to bottom. They requested that I remove my review and share my revision comments on the revised paper. Keep in mind I have been trying to get this literature review done since October 2020.

My revision comments are PapersLead did not provide me with a new paper from top to bottom instead I was provided the same garbage. They offer 100% guaranteed customer satisfaction. Which I requested in April. Next after trying to get a quality literature review they offered 50% of my money. However they did not provide 100% customer satisfaction. I should not be penalized because they do not have quality writers. On there website it states that they stand behind the services they offer and guarantee the paper will be of the highest professional standards. They lie. Please do not use them. They are horrible! Smdh

Products used:
NONE

Service
Value
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Thumbnail of user johnm377
John M. – PapersLead Rep

Kima,

We are extremely sorry for your bad experience with us, despite trying our best to deliver you excellent quality work. It is our deepest regret that you had to face this situation. We want to continue working with you and serve you in the best way possible. We hope that you would give us another chance and allow us to serve you one more time. Our customer support team will get in touch with you soon!

Regards,
Team PapersLead

Thumbnail of user madelines77
2 reviews
0 helpful votes
November 5th, 2020

Your writers are really talented and experienced. They know what to write according to the level of education and the given requirements.

Thumbnail of user williamb361
1 review
4 helpful votes
April 27th, 2018

I needed some assistance in my chemistry document on urgent basis. My friend suggested that I should contact these guys for a leg up. The writers here not only amended my document but also added useful comments. I am really grateful to them.

Thumbnail of user mattu1
1 review
3 helpful votes
May 11th, 2015

I recently wrote a very negative review on this company due to them writing a plagiarized paper, they consistently tried not to pay me due to their error but after about 40 emails of fighting with them, threatening getting my attorney and writing negative reviews they eventually gave me a full refund, be aware this wasn't a quick process but be persistent if they write a plagiarized paper, if you can catch it in time they will happily revise it for you but it shouldn't be plagiarized in the first place or have as many errors as they do. Be sure to check for plagiarism in their papers before turning it in and have them revise it before deadline. I could NOT recommend this company for their services but be very cautious if you decide to take the risk. The guy who reads this site for the reviews on papers lead was the most helpful person in getting my refund and seemed to be the only one who could speak and write properly in English but as I said before be cautious when using this service and make sure you have time to check and revise their errors. Thanks for your time in reading, be careful!

Thumbnail of user johnm377
John M. – PapersLead Rep

Dear Matt,

We are really very sorry for the unfortunate experience that you had faced with our experience. We believe that our writers weren't able to properly understand your requirements before proceeding. Nothing else matters more than client satisfaction. I request you not to worry about anything, we will make sure nothing of such sort happens again.

For your concern, we will provide you a free order of 2 pages as a compensation.

We apologize again for any inconvenience caused due to us, and we will make sure that such events don’t take place in the future.

Please reach one of our representatives and claim a FREE 2 page paper now.

Thanks

Thumbnail of user eleanorp4
1 review
16 helpful votes
October 27th, 2015

PapersLead has a hardworking team who is always ready to help the client be it orders placement or revisions; they are always ready for help.

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Thumbnail of user kimberlyf7
1 review
11 helpful votes
March 8th, 2015

I was overwhelmed when I had several papers due at once and decided to use this company to complete one of them for an easier class I had. The paper I got back was ridiculous. Half the paper did not even have anything to do with what I had requested. The first two pages did not even make sense because the grammar and writing were so bad. There were all kinds of words spelled wrong. I'm pretty sure the writer was not a native english speaker because it just didn't make any sense. Of course they won't refund the money, so I have filed a claim with my credit card company and the BBB. This site should be shut down!

Thumbnail of user mian15
3 reviews
18 helpful votes
November 14th, 2015

I can’t praise PapersLead enough. I ordered a lengthy research paper and gave them a very tight deadline in which to finish it. They didn’t disappoint; I had my paper well in time and it was in immaculate condition.

Tip for consumers:
Recommended to everyone

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Thumbnail of user gyaths
1 review
3 helpful votes
June 22nd, 2016

They are very good with their writer

Thumbnail of user nicolew147
1 review
3 helpful votes
February 1st, 2018

I was already an admirer of their quick and admirable service so I couldnt deny to come up with this testimony when the sales rep requested for my feedback. Service quality is another thing, but their team is actually very friendly.
My chat with them has always been welcoming, all because of courteous nature of their reps.

Thumbnail of user mariaa62
1 review
5 helpful votes
May 2nd, 2015

Stay away from this company! They do not follow instructions. They plagiarize, luckily while looking up a term in order to understand it, I came across an article on the internet through cliffnotes which was the exact information they wrote on my paper. All they did was use synonyms to change words around! When I requested them to revise other mistakes and the plagiarized paragraph (that i found), they did not. Almost a month went by and the paper was still wrong. In the end i had to write my own paper in a matter of 8 hours along with 2 other essays I was already working on. When you call them you get an answering machine, and when you do the internet chat they promise you the world in horrible grammar.

Tip for consumers:
If you are going to take a chance do it with plenty of time so when you have to write your own paper you still have time!

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Thumbnail of user mayc34
1 review
7 helpful votes
August 3rd, 2016

Mark Denver - Sales of Paperslead has been a great help.

Thumbnail of user rubyb26
1 review
3 helpful votes
June 22nd, 2016

I had a pile of assignments to get submitted by the end of the week. I gave few of them to PapersLead and their writer done the work all with the heart. I submitted the assignments and got good grades in return.

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Thumbnail of user dawnf29
2 reviews
7 helpful votes
August 6th, 2016

PapersLead has helped me with my writing and class work.

Thumbnail of user halah3
1 review
3 helpful votes
November 15th, 2016

Good site, delivered before due date

Thumbnail of user jasmines15
1 review
5 helpful votes
June 18th, 2015

My first time with this service and I have to say i'm never going to use them again. The first time I placed the order, they asked for so much detail, I thought great. Even delivering my paper on time. When I opened it up, it was the worst paper ever. They didn't follow the outline, plus it was loaded with grammatical and technical errors. Big problem. I sent it back for a revision and this is where the real problem started. They gave me a new delivery date and never delivered. IT took 4 days of harassment for them to give it back to me. Guess what? The paper had very few changes from the original, and was now a week late thanks to these guys. I ended up doing the paper myself. I asked for a refund, but still waiting on a reply. DO yourself a favor, save 140 bucks, and find another service.

Thumbnail of user johnm377
John M. – PapersLead Rep

Hi,

We have searched our database with regard to your order and it shows you never placed any order here at PapersLead.

We need you to provide us with an order ID if you really placed an order with us.

In case you have any concern with regards to our services, feel free to give us a direct call at +1 (866) 213-7052 or email us at care@paperslead.com.

Thanks

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From the business

PapersLead provides excellent academic services at affordable rates. Our custom writing services ensure you get premium academic writings on whichever subject or topic you choose. When it comes to reliable academic writings, PapersLead comes on the top...

Company Representative

Thumbnail of user johnm377
John M.
Typically does not respond to reviews

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