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Paper Help

Overview

Paper Help has a rating of 3.9 stars from 550 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, due date, and support team. Paper Help ranks 24th among Academic Editing sites.

  • Service
    242
  • Value
    198
  • Shipping
    161
  • Returns
    158
  • Quality
    362

Proactively asks for customer feedback

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 83.3%
Positive
145
Neutral
7
Negative
22

Instant Feedback

4,754 reviews

11
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Use code SJ10 for 10% off any order!
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What reviewers want you to know

Positive highlights

  • I have a great experience and you guys are life saver.
  • It's THE BEST shopping experience compared to other websites.

Critical highlights

No critical highlights yet

How would you rate Paper Help?
Business's Favorite Review

“PaperHelp has taken a tremendous amount of stress off...”

Catherine G.
1/8/24

PaperHelp has taken a tremendous amount of stress off my shoulders when it comes to my writing assignments. I am a full-time 4th grade teacher, college student, as well as a mother of two. To say my plate is full, is a understatement. Knowing that my assignments are in good hands with PaperHelp and knowing the papers are very well written and exactly how I need them is a huge help! I am so appreciative of those who are willing to help me out during these stressful times.

See full review
Top Positive Review

“You guys are really amazing”

Nick I.
11/9/23

You guys are really amazing. I've been struggling all semester with one personal emergency after another and your service has literally carried me through it. THANK YOU!

Reviews (550)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (84) life saver (17)
Thumbnail of user saml971
1 review
0 helpful votes
February 8th, 2024
Verified purchase

They weren't able to help as much due to the short deadline but it was just ok not bad

Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hi, Sam. Thank you for sharing your feedback. We regret to hear that our service did not fully meet your expectations due to the short deadline. We always strive to provide the best assistance possible and are continuously working to improve our efficiency. As a token of our commitment to your satisfaction, we are offering you a 20% discount on your next order (fb47df7f74).

We appreciate your understanding and look forward to serving you better in the future.

All my best,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user nadiag62
1 review
0 helpful votes
June 13th, 2021

The main points were there but the paper did not flow well. I had to rewrite some areas and organize the assignment a little better. I would use them again if I had enough time to scrub and rework.

Service
Value
Shipping
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello Nadia!

Thank you for leaving your feedback. We would like to apologize for the inconvenience you have faced with us. In order to make sure our product is completed according to our client's expectations, we provide 3 revisions absolutely free of charge. You can always share your comments with us and we will be glad to improve your paper. Do not hesitate to contact us back in case you have any further concerns on the matter.

Alan,
Customer support representative
support@paperhelp.org

Thumbnail of user nickg1033
1 review
0 helpful votes
November 23rd, 2023
Verified purchase
• Updated review

I received my paper within two hours of my request, even though I didn't need it for three weeks. The first draft left a lot to be desired. Upon requesting a revision the second draft once again came back in a couple of hours. This revision was a bit better than the first. Although I could uses pieces of the paper I cannot use the paper itself. I am certainly disappointed. I have used paperhelp before with much better results.

Reason I chose this business:

Have used you before, for the most part I have been pleased

Service
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Nick. Thank you for taking the time to share your feedback with us. We sincerely apologize for any disappointment caused by the initial drafts of your paper. We appreciate your patience and willingness to work with us through the revision process. Since we aim to provide you with a final product that fully meets your needs, we encourage you to take advantage of the ample time remaining before your deadline to request any additional revisions. Our writers are committed to making the necessary adjustments to ensure your paper is of the highest quality.

To express our apologies for the inconvenience caused, we are extending a 30% discount to you (6acc37a678). We hope this gesture demonstrates our commitment to your satisfaction and our confidence in our ability to deliver a paper that meets your standards.

Please do not hesitate to reach out if you have any further questions, need additional revisions, or require assistance in any way. We are here to help and are dedicated to ensuring your complete satisfaction.

Yours sincerely,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Quick and easy
October 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have used you before, for the most part I have been pleased

Thumbnail of user ralphw294
1 review
0 helpful votes
November 18th, 2023
Verified purchase
• Updated review

I have been utilizing their services for a few years now and I am satisfied, when I am not they compensate me. They also allow for rewrites within the first 7 days of delivery which is great! Overall I would say I am satisfied with PaperHelp

Reason I chose this business:

From what I've researched they are the more cost effective for my needs.

Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hi, Carlita! Thank you for taking the time to share your experience and for your continued trust in our services over the years. We're glad to hear that our compensation and rewrite policies have been helpful to you. Your satisfaction is important to us, and we're always looking for ways to improve. If you have any suggestions or specific feedback, please feel free to share. We look forward to continuing to support your needs with PaperHelp!

Warm regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

It's ok, I have had success with them in the past
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I've used them in the past

Alexandra was so very helpful and reassuring that my...
April 14th, 2023
Verified site experience
• Previous review

Alexandra was so very helpful and reassuring that my essay will be completed by the deadline today 10 pm. Fingers crossed.

I dont like the fact that I am being charged additional...
December 3rd, 2022
Verified site experience
• Previous review

I dont like the fact that I am being charged additional money for a word count that I don't need there should be a way to adjust to exact amount that you so that your not getting more money from us than necessary. Shame on you I feel like your stealing from me. Also the amount of money you give to frequent people who use you should not be a few pennies. I will say on the flip side so far you have come in the cheapest No need to follow up with me unless your going to give me this large amount of $$ to my credits.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Always easy
October 21st, 2022
Verified site experience
• Previous review
I am loving this service and the writer that continue...
October 8th, 2022
Verified site experience
• Previous review

I am loving this service and the writer that continue has been doing good for me thank you so much.

Thumbnail of user jadee30
1 review
0 helpful votes
June 10th, 2021

Got an 82%. I expected better from this, but my parents expected better, too, and look where we are.

Tip for consumers:
Don't ask Henry to write a sociology paper :/

Products used:
an essay

Service
Shipping
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello Jade!

Thank you for your feedback! I am sorry to hear that our product did not meet your grade expectations. Unfortunately, due to the subjectivity of the matter, we do not guarantee any particular grade. Instead, we provide you with a sample of how your final paper may look like. We will be more than happy if you could provide us with your professor's comments / indicate the particular issues so we could carefully investigate your case and provide you with a fair compensation. Looking forward to hearing from you soon!

Alan,
Customer support representative
support@paperhelp.org

Thumbnail of user leonardob65
1 review
0 helpful votes
September 11th, 2022

The writers does not always follow the rubric. Although I have had some great papers. The level of customer can be improved to properly address writers when it comes to revisions

Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello, Leo. Thanks for reaching us. I appreciate your honesty in describing your recent experience. Sometimes we indeed require more than 1 delivery to make sure your paper is perfect. Meanwhile, there're no excuses for that and we're ready to issue a fair compensation for each of those orders. Would you mind sharing their IDs?

Leo, I thank you for being such a discerning customer & look forward to hearing from you soon.

All my best,
Alan, Customer Care Manager
Email: support@paperhelp.org

UPD: Leonardo, your latest order with us has been successfully verified. Please, accept my sincere apologies once again and the following 30% discount for your next purchase: b996a56bfd. Hope this small move will help us make it up for you.

Thumbnail of user samb1135
1 review
0 helpful votes
April 19th, 2022

I needed help completing a paper that I forgot about and turned to Paperhelp. The paper could have been better for what I paid for it but ultimately it got the job done.

Tip for consumers:
Give as much information as possible, more is better so they writers can do a better job.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hi, Sam. Appreciate your honest feedback. Giving enough instructions is indeed important when it comes to our writer's understanding of the order requirements. We are thankful to you for being such a responsible individual and would like to grant you a 20% discount as an apology for the inconveniences caused. Could you be so kind to share your order / client's ID or your email so I can forward the code to you?

Thank you in advance & don't hesitate to approach us in case of any possible questions / concerns.

Yours sincerely,
Alan, Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user bigdawgkimb
1 review
0 helpful votes
November 16th, 2023
Verified purchase

The first part of your intro makes it seem like this essay is an argument about pseudoscience in general. You don't mention crystal healing until 3/4 of the way through that paragraph. I love that you're citing when you summarize from sources, but try your best to fully introduce your sources the first time you mention them. Your audience needs to know the author[s] full name[s] and the title of the work you're summarizing from. Your intro lacks an enthymeme, which was a requirement. MLA doesn't use subsections like you're using. APA uses subsections. You can use APA if you'd prefer, but if you choose a different style, you have to stick to that style 100%. That means all formatting will change, heading, cover page, citations, works cited, etc. Some of your paragraphs are unfocused. Using subsections does to replace the need for focused topic sentences and paragraphs. Remember, each paragraph should have a specific topic sentence, and if the paragraph moves away from that topic, even slightly, you begin a new paragraph. This was the teachers comments.

Great

Reason I chose this business:

I needed help writing my paper

Service
Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Kim. Thank you for sharing the detailed feedback you received from your professor. It's evident that there were some aspects of the paper that didn't align with the given instructions and academic conventions. I deeply regret the oversight. We pride ourselves on delivering high-quality sample work, and it is concerning to know that the paper provided did not fully meet the necessary standards and requirements.

To express our sincere apologies and as a gesture of goodwill, we are granting you a 30% discount on your next purchase with us (d7984c1ef6). We hope this demonstrates our commitment to rectifying the situation and ensures you that we take your concerns seriously.

We look forward to the opportunity to serve you better in the future.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user arashg4
1 review
0 helpful votes
April 17th, 2024
Verified purchase
• Updated review

The writer's quality dropped; they are not as good as before. I expected more from them, at least at the doctorate level, but mostly, I was disappointed. I lost many points because writers could not follow the simple instructions. Many of them may work at the undergrad level but for sure not at the doctorate level. I have had bad experiences with even advanced writers, which made me sad and disappointed. Not reliable to order here anymore while the AI software can write for free with much better performance

Reason I chose this business:

Use the discount and check their quality and writer ability for Maybe the last chance

Service
Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hi, Arash. Thank you for providing your feedback regarding your recent experience with our services. We sincerely apologize for any disappointment you may have encountered, and we appreciate your honesty in sharing your concerns. We understand the importance of maintaining consistently high-quality standards, especially for clients such as yourself. We're pleased to see that you've utilized the discount provided for your previous order and applied it to your recent purchase. We hope this has helped in some way to mitigate any dissatisfaction you may have experienced. Please rest assured that we are taking your feedback seriously and are working diligently to address any areas where we may have fallen short.

Thank you once again for your valuable feedback and for choosing PaperHelp.org. We look forward to serving you better in the future.

Respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

I had really bad and horrible experiences on my last...
April 24th, 2024
Verified site experience
• Previous review

I had really bad and horrible experiences on my last couple of orders, which made me so upset and disappointed with Paperhelp and their quality writers, even Advanced writers. On my last 3 orders, they were all low-performance, even though I paid extra for advanced writers. They do not even know the basic facts of writing

Reason I chose this business:

Last chance to paperhelp company and use my discount

Some writers need more training, knowledge, and experience
February 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I had a discount and bonus to use.

It needs to improve, and respond faster with more details
December 17th, 2023
Verified site experience
• Previous review

It needs to improve, and respond faster with more details. Sometimes I asked a question and the representative customer service chat light was on but they did not answer me for even hours later

I had miserable experiences recently with 2-3 writers...
December 28th, 2023
Verified site experience
• Previous review

I had miserable experiences recently with 2-3 writers in PaperHelp. I chose the advanced writer, but they could not handle my order. They cheated by using others' works (plagiarism) and provided me with wrong information on the essay, which forced me to talk to customer service and block those writers.

Reason I chose this business:

I worked for a couple of years but the quality of the service recently goes down. I chose it because I like to give them the last chance and use my balance credits.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

I did not ask for a plagiarism report for $9.99 but...
November 22nd, 2023
Verified site experience
• Previous review

I did not ask for a plagiarism report for $9.99 but they charged me for that.

The live chat was not able to help me and took a long...
October 11th, 2023
Verified site experience
• Previous review

The live chat was not able to help me and took a long time with no result, they do not have expert writers in all fields who know specific software. They push you to choose advanced and top writers but the quality is almost the same as basic writers. A little more expensive in comparison with other writing companies

Reason I chose this business:

To use my points and coupon for saving

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Cool & Easy
May 5th, 2023
Verified site experience
• Previous review
It is confusing a little bit, and changing prices during...
February 12th, 2023
Verified site experience
• Previous review

It is confusing a little bit, and changing prices during the ordering was not comfortable. The Worst part is I asked all the time to have an American writer, but it comes with EXTRA FEE and BANK CHALLENGING in the US. for out-of-country orders, as it is so annoying. I asked to put this request regarding American making my order and avoiding extra fee BUT it did not happen;(

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

It was quick and easy
November 18th, 2022
Verified site experience
• Previous review
Thumbnail of user amandab2502
1 review
0 helpful votes
July 25th, 2022

I placed couple of orders with them and I had a good experience with most of the writers, however, one of the writers did a terrible job so I asked for a refund but they refused.

Thumbnail of user aland36
Alan D. – Paper Help Rep

Thank you, Amanda. It's great to know there's always some room for improvement. Meanwhile, I would appreciate if you could give us a chance to rectify one of your previous experiences with us. Could you share the order ID you are referring to in your feedback? I will gladly double-check possible compensatory options for you.

Amanda, I look forward to our further cooperation with you!

Yours respectfully,
Alan, Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user charlottea126
3 reviews
0 helpful votes
June 1st, 2023
Verified purchase
• Updated review

Services of the Top Writer was not provided. I didn't receive quality work of a top writer and it had to be returned.

Reason I chose this business:

Used in the past.

Reason I chose this product:

Used in the past.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Charlotte. Thank you for sharing your feedback with us. We are sorry to hear that you were not satisfied with the quality of work provided by our top writer. We understand the importance of delivering quality work to our customers and we apologize for falling short in this instance. We would like to inquire about the revised version of the paper that was provided to you. Were you satisfied with the revisions made by the writer?

As an apology for the inconvenience caused, we would like to offer you a 30% discount on your next order: e1ad5e835f. We hope that this gesture demonstrates our commitment to providing quality work and excellent customer service.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.

Yours respectfully,
Alan, Customer Care Manager
Email: support@paperhelp.org

Services of a Top Writer was not provided
May 24th, 2023
Verified site experience
• Previous review
Thumbnail of user sam.8
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Easy process, bad product……………………………………………………………..

Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Sam. We appreciate you giving us a try and thank you for your feedback. We're sorry to hear that you found the work to be inaccurate. To assist you better and address your concerns effectively, we kindly ask for further specifics regarding the areas where you found inaccuracies. Any additional details you can provide would be greatly appreciated.

Your satisfaction is important to us, and we're committed to resolving any issues you may have.

All my best,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user kalifac
1 review
0 helpful votes
April 5th, 2022

I like this resource; however my last two research topics I received 70% due to instructions not being followed. I never receive credit for APA citations either. My teacher constantly says the the format is wrong.

Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello, Kalifa! Thanks for reaching out! We appreciate your long-time cooperation. On behalf of all of us, please accept my sincere apologies for the incoveniences recently caused. Your comments have been taken into consideration and our formatting standards are already being reviewed. Please, accept this gesture in the form of a 30% apology for one of your next orders with us: 61de9381b4.

Kalifa, thank you for being such a discerning customer! Let us know if there's anything else we can help you with.

Sincerely yours,
Alan, Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user nicolasf19
1 review
0 helpful votes
September 8th, 2019

No se garantiza la mejor nota, pero al menos no habrá plagio. En caso de que lo descubran, siempre se dirá que fue una "asesoría". Este servicio de 'asesoría' me salvó. Código para ahorrar un poco eae4358c05 (encontré en google). Mi # de pedido *******

Thumbnail of user maryt225
4 reviews
4 helpful votes
December 20th, 2017

Ordering writing assignments is like a lottery. You never know what to expect in the end. Even the same writer can write differently depending on the topic. Overall this website is ok to work with and I see that the managers try to help as much as possible. But they never can predict neither what work you will get, nor what writer will be writing for you. Wishing good luck to eash who is going to order.

Thumbnail of user aland36
Alan D. – Paper Help Rep

Thank you Mary for your constructive feedback and your rating. We’ve taken everything into account and I hope that you will be satisfied with every next order even more as it was with your previous one on Problem Solving - #266222549. The assigned writer was a TOP one, so the result was expected to be perfect by default. Glad you liked it!

Looking forward to hearing from you!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Thumbnail of user jidapaw1
1 review
0 helpful votes
November 14th, 2022

I ordered my dissertation paper from PaperHelp and it saved my life! The system was very easy to use and navigage.

Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Thank you, Jidapa! Glad to hear from you. I hope to see you again in the nearest future!

Thumbnail of user alisonb30
2 reviews
0 helpful votes
January 18th, 2021

God, I felt sooooo nervous waiting for my order to be assigned a writer who understands my topic. It was just like sitting beyond the door of a class and wait for your turn to draw a question card at the exam and you never know what awaits for you there in the end. This was an epic moment I've experienced with this service. Here's why I put 3 stars for nervous breakdown:)

Nevertheless, the writer assigned to my order appeared to be aware of the topic and did the work perfectly well. Also, I ordered their plagiarism report that was an evidence that my paper was totally from scratch.

I will order with them again for sure just because of the quality. The situation occurred to me was a sign of their professional level cause they didn't want to assign any other non proficient writer in my topic.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexs258
4 reviews
8 helpful votes
May 14th, 2015

Never use this service but heard from my friends about its quality work

Thumbnail of user thaikam
1 review
0 helpful votes
April 29th, 2023

Excellent service and reasonable prices. They follow up on your order and keep track. They also come through with the quality you want.

Service
Value
Returns
Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Tika! Thank you for taking the time to leave a positive review. We are thrilled to hear that you are happy with our service and that we were able to meet your expectations. At our company, we strive to provide high-quality work at reasonable prices, and we are pleased to know that we have met your needs in this regard.

Thank you for choosing our service, and we look forward to continuing to exceed your expectations in the future.

All my best,
Alan, Customer Care Manager
Email: support@paperhelp.org

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From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel.

If you have any questions regarding the order process, feel free to contact our Customer Support Representatives. We will gladly assist you!

Company Representative

Thumbnail of user maxs47
Marketing T.
Typically responds within 9 days

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