The food is very good but unfortunately the bathrooms are very dirty in this location, they look like subway bathrooms
I never have problem with Panera the service is always fast and fast with iPhone app for pick up. Soup is always the best and sweet buns.
My husband's sandwich had a completely raw piece of bacon on it, one slice completely raw... my salad had rotten tomato in it. No
Completely disappointed, I placed an order at 10:30 am to be delivered at 11:30 am. I got my order at 2:10 PM.
First picture is what I ordered, second is what I got. Didn't taste good and bowl wasn't full. Disappointed.
No bread bowls! What your known for! Now bread bowls! No bread bowls! No bread bowls! No bread bowls
Sandwich was dry and not put together well. The onion soup was just not good. They weren't busy but nobody even recognized that I was there.
Panera M. D. owned by Brian Lemek LLC violates discrimination laws in hiring and firing! Seniors don't give them your business!
The kind you make at home from a box is better. SO disappointed! Soupy too and I don't think it was real cheese either.
I wa looking forward to a large salad. So disappointed. Let's me forget about the size, super small and not enable. Tossed it away.
The bread bowls arent reuseable? I went to put mine in the dishwasher and it didn't hold up? This really made me sad and i wont be coming back.
Ordered Chicken salad and tuna 1/2 sandwiches. Maybe a TABLESPOON of filling in each. Terrible.No picture available- no food to show.
Teriaki chicken bowl is awesome but $12 for half a bowl is not worth it. Really disappointed in this.
The manager of Panera on morgan on the 27th Street was very rough to his employees. It's brutal I feel bad for the employees.
The Panera on Cape Coral Florida on Cape Coral pkwy is way under staffed and New Yorker that takes our order is coughing and tell customers what to order, This Panera has gone downhill quick
I wish I could give this place 0 stars. I was totally amazed at the treatment I just received at this so called establishment. I placed an order for lunch... rather large order for delivery on their site... like always when we received our order it was wrong. Now I paid a delivery fee on THE PANERA website for them to deliver my food. Today the order was missing soup. I called the café and reached a... person... named Peyton. This was the rudest nasty person I have ever spoken to. He spoke over me was nasty rude and obviously was not a professional. Basically I was told that it was my problem and if I wanted the over priced soup that I PAID FOR AND PAID TO HAVE DELIVERED THAT I NEEDED TO COME AND GET IT. He then hung up on me... not surprised from an obvious person of this class. I called back and he picked up the phone and hung up on me 4-5 times. I called customer service and was told in a nicer manner that this was my problem and again if I wanted the soup I could go pick it up. I then ask for the managers info and was told they have no Idea who that is. OMG what kind of company is this. I will make certain that this information is circulated through out the internet as people need to be aware of the type of companies that they support. We are a very large company and this was for a business meeting of executives and they were all in the room when this happened. I was glad to hear that they all wanted this review in an email so that we were able to send it to all 6 companies distribution list reaching thousands of individuals so that more people can be aware of exactly how important Panera thinks their customers are... I am asking you to rethink spending your money at this company but especially not at this particular location because obviously they allow people like... Peyton... to represent them and you may or may not get the food you pay for and just because you pay a fee for delivery it is still your problem if you don't get your food. Really... WOW.
Ordered Chicken Frontega watery and disgusting. Asked for chips, got bread. Mac n cheese sandwich the worst!
WARNING! BAGUETTES ARE NOT GIVEN learned this the hard way. And they call this place Panera "Bread"…Disappointing.
I ordered 3 Packages of Panera Small Scones for a Ministry Ladies Retreat. I ordered 3 days in advance. I received confirmation my order was ready 1/2 hour before arriving. I arrived at the store on time. The Employee waiting on me indicated my order was not ready. She found one packet of the mini scones. She asked if she could replace the mini scones with larger scones, and I said fine. She put 4 scones (There are 10 scones in each of the three packets I ordered.) She indicated she was going to the back to locate more scones. She came out and gave me a large brown bag. I said Thank You and went out to my car. It contained the one bag of mini scones and 4 regular size scones. I went back into the store. They were very busy handling other Customers. I saw the young lady who served me, and I asked, How could you deceive me by giving me less than half of what I ordered and sending me off like you had taken care of me? She said she was sorry and continued helping the other Customers. She looked over and said see if you an find anything to replace what you ordered. I walked around, but they had very little left in their display, except Bagels, which I did not want. I finally picked up the last box of pastries. I really did not want them, but it was obvious no one cared. I returned to the Cash register. The young Lady continued helping other customers. The store was crazy busy, but all that did to me was make me feel they did not care about the way I had been treated. I stood there a couple of minutes. Another employee walkded by. I stopped him. I explained the siutation. I asked could I walk out with this box of pastires. He said yes. I left. I have never received worse service than this. I not get what I ordered online. Additionally, Panera Bread did not offer a refund, apology, or any form of kindness in Customer Service. This is extremely sad! This was the Panera Bread store on main street in Cartersville, Georgia.
Answer: Scam, over priced and not that good. Small portions with big price tags.
Answer: It was the only option, and I needed to eat something.
Panera Bread has a rating of 1.4 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panera Bread most frequently mention customer service, chicken sandwich and grilled cheese. Panera Bread ranks 323rd among Restaurants sites.