Panera BreadReviews 488

I ordered a small salad with Uber eats. When the salad got here it wasn't even the size of a dinner side salad for 8.00. I called the panera it was delivered from and they said everything is pre portioned so there was nothing they would do. Well this is the saddest salad I've ever seen and I paid 8.00 for it. There is maybe an 1/2 an inch of lettuce on it. Highway robbery. I will never order it go into another Panera again..

My online order on Wednesday 8/16 #******* (Jenkintown PA Store) *******380 was for 3 Fuji Salads with the included bread and 3 brownies. Order total came to $37.81. When I picked up I looked in the large shopping bag and saw the 3 salads a another large bag which I though contained the bread and brownies. Should have checked before leaving; the brownies weren't in there. When I got to the office and saw and called the store. Manager said we are out of brownies and I could come back Wednesday or Thursday and pick something else out. I requested a credit on my amex and was told I still had to come back to the store. Brownies are 2.79 each total 8.37 + tax. It will cost me way more than that in gas and time. So keep he brownies and the money.

I go to the panera in lightfoot Virginia but wont be returning my reason why is that there is a Gentleman who I'm sure has mental health issues but I was eating my lunch and he not only was talking to himself he also started to shout that he would kill everyone in restraunt and Jews Blacks etc. I brought my complaint to manager and he was escorted out well few days later I tried one more time because it's close to.my job and I went into the restroom and the same gentlemen was bathing and shaving in the sink. I find this very disturbing and do not understand why Management has not dealt with this Gentleman,,, I myself dont want to eat in a place where my life is in danger. I hope this will be resolved quickly.

Panera Bread Co., Manchester Rd., Kirkwood, MO.

Store's dining room is locked even though when called they said is open untill 9:00 PM. The drive through is only taking internet orders but there is no sign stating this fact.

Wow- I had the worst Caesar salad from Panera. Romaine, plain tasteless croutons and some chicken. Not enough dressing and not vey big. The salad was $10.50 then add on the Uber fee and a tip and the bill was almost $21. Wendy's has better salads and MUCH cheaper. Learned my lesson!

Visited the Panera in Enfield, Ct yesterday with my husband. Drive through associate was unfriendly and not apologetic at all. We ordered a sandwich and yogurt. Received the sandwich and had to ask for my yogurt. Also had to ask for napkins. The yogurt had maybe 4 bites in it. Paid 4.79 and the amount in it was ridiculous. My husband did not like the sandwich either. The girl at the window had no emotion at all. Didn't even say sorry for not giving us our whole order. Terrible customer service. I am a manger and this would not be allowed if you worked for me. I had to tell her to have a pleasant day. Sad because I love Panera!

I have to shamefully admit that in the 5 years Panera has been in my town (Groton Ct) I've never been there so when my sister (who's gaga over it) asked me to lunch it's a perfect chance to try this place! My sister ordered their tomato soup and chicken salad I ordered a bread bowl with cream of broccoli cheese soup. First of all I was surprised that they ask for a tip when you pay for your order but they actually don't do anything it's all self service! So on to the food I was expecting a chorus of angels singing as I took my first spoonful of soup it was bland and not really hot I like my soup volcanically hot. My sister raved about her soup and chicken salad half sandwich which really looked like a tablespoon of salad on bread! So to wrap this up maybe I'll try Panera again but seriously folks, very overpriced snacking I left there and hit Wendy's on my way home!

Just went to Panera, first time in a while. I used to really like the store appearance and the food choice and quality. What on earth happened in the last couple years? It now feels like a glorified cantine where you get your food tray from a grumpy staffer at the counter (do you want a tiny apple or a piece of stale bread with that?) and return the empties afterwards. Food choice has dwindled substantially and the Asian Salad I had tasted simply awful and the portion was tiny. Very disappointing. Not likely to return ever.

WORST experience! Ordered through Grubhub, Panera sends wrong item and manager yells at me when I called to complain and have it rectified. WORST customer service! I will never eat at or order from Panera again. Not worth the aggravation of horrible service.

Here we go again. Panera has eliminated everything I like from the menu. I am a big fan of the Thai chopped salad and has been gone for a while. It is gone, along with the sprouted wheat rolls. I have tried to keep an open mind and try other menu items but, have been unsuccessful. I have tried to be a good sport and try other menu items, but I am done. The Asian sesame salad is weak in comparison. The Green goddess salad is off point. Lastly, I tried the BBQ chicken salad and it put me over the wall. It was gross to say the least. I got a salad with chicken slathered in BBQ sauce. I felt disgusting after this meal. Panera, you are dead to me. Stop trying to expand your menu and stick to the basics of what is good.

She makes associates train other new hires without promoting the associates to trainer (because that comes with a 50 cent hourly raise which they're too stingy to give.) my friend hasn't been reimbursed even though he got promoted to trainer and had been training people for over a month and now that he put his two weeks in she says there is no way he's getting the money he earned from training. They still pay him the associate wage which is lower. Panera only cares about drive thru times and treats their employees awfully which is why everyone quits after a couple months. Horrible management here.

Normally, a whole salad would touch the lid. I ordered four salads, and every single one of them were roughly half full, at best. I had to do a double take to even notice the lettuce, at all. ALL of them were like this, and when I called the location, they replied with "Our portions are company policy." What a bunch of shysters. Location at ******* William P Rosso Hwy, Clinton Twp, MI ******* is the worst.

I had a door dash delivery from Panera today. I went through the drive through and they told me they could not give me my order through the drive through. I had to wait in line behind several cars to get out of the drive through, all while my time to deliver was running out. When i reached the window, I explained my predicament, but they still refused to hand me my order. I had to pull around and go in. Upon delivery, I realized my order was missing items. I was already late. Panera has NO INTRUCTIONS for Door dashers as to where to pick up their deliveries. I had no way of knowing I could not pick up through the drive through, but of coarse it is my fault that items were missing and the order was late. I will never accept another delivery from Panera on door dash, nor will I eat there myself. That is all.

I ordered a you pick 2 and part of that order was a chipotle chicken avocado sandwich. First it came out with paper stuck to the bread and we couldn't pull it off so it wasn't edible. We got it replaced and the next sandwich was ice cold in the middle. We got that one replaced and the next sandwich had minimal shredded chicken on it and tasted terrible. It was very unfortunate and I don't see my boyfriend and I going to Panera in the future because of this.

I have a Panera 3 blocks from my house (East Rutherford). I had never ordered from Panera. I fell for their TV commercial about their new pizza. Looked delicious with all that melted cheese so I ordered one for delivery. I'm 68 and have enjoyed many, many pizzas in my life. I ordered a pizza with added mozzarella. I was surprised when "LESS THAN " 10 minutes later it said on the way. How could that be? Not even enough time to make a pizza. Had to be the worst pizza I've ever received. Pie was barely warm and the cheese was not melted. The not melted slices of mozzarella were still standing tall. You can easily tell cheese that was melted and cooled verses cheese that was never melted. I'll never order from Panera again. $17 wasted. Do yourself a favor. If you have an urge for pizza get it from a real pizza place not a pizza place wannabe.

I ate at the Panera Bread in Cape Girardeau on 07/18/2021 and it was terribly. The place was dirty, the staff was rude. When we walked in an employee was setting in a booth with their feet up on the table. The manager took our order and when we asked for the chips that were included with our order he threw them across counter at us. I ordered soup and it was poured all over the bowl, plate, and everything on the plate. I would never go back to Panera based on this visit This store has been consistently bad but this was by far the worst visit.

I like to eat healthy so I prefer eating at a restaurant that provides a variety of choices other than hamburgers and fried chicken, however, after repeated attempts at my local Panera Conyers, Hwy 138/McDonough Road, Cafe# *******, I will find any other alternative. Almost every time I have visited that location there has been an issue with the food I order or they are out of items on the menu. In spite of their shortcomings, I have returned because the previous managers have been understanding, considerate and eager to regain my business. All that ended today. I placed a delivery order and it was completely wrong. I called Panera to correct the error and the person I spoke to was very rude and belligerent. I asked to speak to the manager and she told me she did not know the manager's name. I heard the manager speaking to her in the background and the person finally conceded the manager's name is "Ashley". But when I requested Ashley's last name, she abruptly hung up on me. If I could give them less than 1 star I would.

I went to the Panera Bread on Greenbrier Pkwy in Chesapeake, Va. And I must say I was disappointed. My Strawberry Frozen lemonade was hot and melted when it was given to me not frozen at all, so asked them to remake. Then when I went to eat my food the fruit cup I ordered on the side wasn't fresh as all. The strawberries were old. The salad was good but that was about it. I don't eat here often but this didn't help the situation for me to go back.

I wa looking forward to a large salad. So disappointed. Let's me forget about the size, super small and not enable. Tossed it away.

W. Irlo Bronson Memorial Hoghway best service from cashiers. Coffe was a bit weak for my taste but delicious anyway.