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Texas
3 reviews
0 helpful votes
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Pandora is a is a fun easy way to listen to music weather you are cleaning your office or trying to go to sleep at night, Pandora has many stations to choose from. I
Suggest using this website for your music.

Date of experience: May 23, 2015
New York
14 reviews
76 helpful votes
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I like Pandora a lot, but the ads! They are very excessive and not very targeted. I work in a large office and we listed to Pandora everyday - the music selection is typically on-point, but my only gripe is those ads!

Date of experience: February 18, 2014
New Jersey
3 reviews
1 helpful vote
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I use Pandora everyday, all day. The stations have improved over the past couple months as far as mixing up what they play, but overall I am a satisfied customer (free version). I haven't felt the need to upgrade to the paid version. I get everything I need with the free Pandora. My music, my way ;)

Date of experience: April 9, 2012
New Mexico
6 reviews
12 helpful votes
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Great stations
June 29, 2015

I like pandora because they allow a variety of different stations... I listen to pandora more then the regular radio stations in my town... Pandora has very little advertisements unlike traditional radio stations..

Date of experience: June 28, 2015
Louisiana
2 reviews
0 helpful votes
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I hate the local radio in my small town, they play horrible music over and over. Pandora has saved me from this horrible radio. I not only use Pandora on my PC but also on my phone while I'm in the car. I love Pandora, it has saved my sanity!

Date of experience: November 15, 2015
India
4 reviews
6 helpful votes
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I am very much like the Pandora App for music from the iphone. This App provides freedom of wide Variety of songs. Pandora is great, free ways to listen to the kinds of music. Subscribing to Pandora gives benefits like an option to switch to a higher quality streaming mode.

Date of experience: August 30, 2014
Idaho
1 review
4 helpful votes
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I signed up for pay account on my phone. When I tried to cancel I found out you can't cancel on a mobile device and I don't have a computer. I had to go to someone's house with a computer and follow very complicated instructions to cancel. This seems very shady to me and I will never sign up again. I learned my lesson the first time.

Date of experience: October 3, 2018
North Carolina
9 reviews
7 helpful votes
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I enjoy it
March 25, 2016

I like Pandora, but there are things that could be improved on. Such as; when a friend on fb shared a song, I clicked on the link. It didn't play the song that was shared. I had to look it up on you tube.

Date of experience: March 24, 2016
Washington
3 reviews
0 helpful votes
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I love Pandora
December 15, 2017

I love Pandora! This is by far my favorite radio station. I am able to customize all my favorite songs and create my favorite play lists. It is so easy to use I actually was able to show my mom how to download the app and do it.

Date of experience: December 13, 2017
Alabama
16 reviews
24 helpful votes
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I can't get it on a Government computer, but it was nice to play some music from my tablet while I was painting in my new house. I was using my new neighbor's wireless lol. I like that you can create playlists and have certain types of music playing, depending on what you want to hear.

Date of experience: October 24, 2012
Texas
3 reviews
4 helpful votes
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Pandora is absolutely wonderful! I can give them an artist, or a song, or even a broadway play and they compile similar songs. When I don't like it, I forward it, when I do I give it a thumbs up! Making all the channels I like is fun and allows me to listen to whatever I want and change it too!

Date of experience: June 28, 2010
California
1 review
1 helpful vote
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I have been a subscriber of their services for over 7 years. I have built a large library. And all sudden, my current account is not recognized nor my email address. I contacted their customer services and showed them past emails from them that prove that my account existed. Some one from their support replied and asked me for information related to my account and I gave her what she needed. I have never heard from her again. I contacted their services again and they never replied. I will never use their services again.

Date of experience: June 28, 2017
Kansas
3 reviews
2 helpful votes
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Free Music!
March 8, 2015

If you are familiar with Pandora, then I can tell you that this app is a good version of the web based Pandora for your phone. Once you log in, it syncs with your account and shows all of your stations.

Date of experience: March 8, 2015
Florida
7 reviews
14 helpful votes
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Life
December 6, 2016

I love it! Music is the best escape from life and well sometimes the radio gets boring especially with adds and like me you just want to listen to a specific genre that NEVER plays on the radio. This is where Pandora comes in! It has such a vast selection of music to chose from! You actually pick what you want to listen to, literally ANYTHING!

Date of experience: December 5, 2016
California
3 reviews
1 helpful vote
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It's just ok
June 13, 2017

I truly don't appreciate having to see the same commercial a million times. It's the commercial that starts with "your kids" n then it finishes by saying "never stop being their protector". It's a commercial about health insurance. It's a commercial that I find obnoxiously annoying n it turns me off. You guys are playing this commercial in an OCD way n I'm tired of looking at that commercial

Date of experience: June 12, 2017
Illinois
15 reviews
99 helpful votes
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Pandora, oh how I used to love you so. This was the first internet radio that I had used that would tailor itself to ME. Loved it.

However, now I find that I am draw to simliar websites that are better at predicting what I want (Grooveshark), or are better at letting other people expose me to new music (8tracks.com).

Also, pandora does not work abroad, and I am a frequent traveler (are we now also exluding the amazing music that comes from countries that pandora blocks?)

Looking for a bit more, some evolution please! Also, why not a desktop based service, so if my browser crashes, I don't need to restart the service?

Date of experience: August 23, 2011
C C.
GB
2 reviews
1 helpful vote
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Whilst queing to wait to be served two people walked past and started looking into the counter..When this staff member came to me I said "what's the point in queuing when people walk past and get served" she said "They were being served I replied "No they weren't they walked past me into the store" as to which she shouted "ok" in a very rude manor no apology either these staff members should be shown how to speak to regularly customers in a professional manner without being rude has they clearly cannot do it independently.

Date of experience: December 31, 2016
Ukraine
1 review
2 helpful votes
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That was a bad job and service. My girlfriend and I have long wanted to buy a car and worked hard. The company turned out to be bad and took my money. I didn't even understand how. Fortunately, I found a way out. >>( rb. Gy / c9fbrd) << I was pleasantly surprised by the operational work of the company. I like them!

Date of experience: September 9, 2021
California
2 reviews
0 helpful votes
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When I'm in the mood to listen to discover new music I turn on Pandora. I like that I can set the style of the music that will play and the idea that the more I listen the better Pandora will get at "getting" my musical taste right.
I wish we could have more opportunities to communicate a negative reaction to a tune before a commercial comes on. Sometimes I don't mind if they finish playing the tune that I voted thumbs down to; I just don't want to hear more of the same. They usually get it right though and I have often been delighted by "new to me" artists that I have discovered on Pandora.

Date of experience: September 6, 2015
Kansas
4 reviews
23 helpful votes
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I wouldn't pay for Pandora when the free services aren't that bad. IIrecommend Spotify.com more because it allows me to play a whole artist album but sadly it also have ads just like other music sites unless u like to pay them not to x'D.

Date of experience: March 2, 2016

Overview

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
24
quality
21