I ordered a dress in January 2020, paid for it and all. After weeks Panash customer service emailed me saying there is a defect in the dress so they do not want to send it to me. Gave me two options, either pick another dress or we can refund you. I asked for a refund and gave them my account number. They have still not refunded me for the dress and are not replying yo any of my emails. This is ridiculous! So not happy with the way they are treating me and not even getting back to me. I have been trying to get in touch with them for nearly 2 months now.
Panash is amazing brand which is perfect for your special day! I ordered a beautiful Lehenga from Panash for my engagement. The lehenga was comfortable to wear and had a very exquisite appearance. The color combination and detailed handwork made it an extravaganza item. I was so pleased with their transparency as I received what had been advertised on their website. I am thankful that it light up my special event. Highly recommended!
I was very happy with the outfit, I ordered a gown and a cocktail wear saree. And both the dresses were very comfortable and also with good quality. Must say you have a good collection of ethnic styles. Will order again.
I was planning on buying a lot from this website, based on how pretty many of the outfits were! But then, I first came across the reviews, and I realized, it was a scam! Many people commented on how they didn't get the right shipping times, didn't get refunds, and didn't even get the right outfit type for what they ordered. This made me realize that I didn't want to be scammed as well. I wanted to read the positive reviews, but most of them sounded too professional to be real reviews, so I guess I'll be shopping from somewhere else.
"A big applaud to Panash team! I have bought 5 sarees from Panash for my bridesmaids and they were perfect, my wedding went a little more beautiful. The customer support team listened to all my measurement requirements and made the blouses to perfection. Thank you for a great experience Panash. Highly recommended. "
This was my first time ordering and we were skeptical to put it in such a big order, but the company was amazing! They delivered items as soon as they were ready and the stitching was perfect to the measurement we provided!
The shopping experience with panashindia has been absolutely wonderful. I ordered a lehenga and anarkali for a wedding and both are good in quality and fits me well. Customer service is good. I will surely come back to shop more.
I had ordered a fish cut lehenga which was stitched to perfection. Before ordering I went through some other sites also and I found Panash reasonable. I received my order on time which was of fine quality. Thank you team.
I have ordered from this company multiple times and find this to be a reputable website. Items are nicely packaged with a thank you note. The fabric isn't the best of the best, however the price is right.
Thank you so much for your honest feedback! We're thrilled you find our clothes appealing for the price point. We strive to offer stylish options at accessible prices, and your review confirms we're hitting the mark for value.
This was a very pleasant experience. We were given precise estimates of when items would arrive and tracking/shipping information. Everything arrived on time and was as pictured, and the tailoring on my sister's lehenga was perfect! We had it made custom with measurements and where other designers have made it close but not quite the right fit, her choli blouse was perfect and she loved the fabric of the lehenga skirt. Overall we would shop here again!
Providing precise estimates for delivery, accurate tracking information, and delivering items as described are top priorities for us. It's fantastic to know that everything arrived on time and met your expectations, and we're especially pleased to hear that the custom tailoring on your sister's lehenga was perfect. Thank you for your compliments on our quality, styles, shipping times, and website navigation. We truly appreciate your feedback and look forward to serving you again in the future!
I ordered 11outfits from Panash India. 2 of them they could not deliver. I was unhappy because they informed my very late about the outfit not being available. The good part was I opted for replacement for both and they delivered them in a weeks time.
I am happy and satisfied with products as well as support received. I will definitely recommend shopping here.
I have ordered 7 sarees for all my bridesmaids recenlty from Panash India. And I must say, It was a beautiful experience shopping with these guys. The blouses were in perfect fitting and the quality was also great. Although delivery took a little longer than I expected but the products I received were worth the wait.
Hello Anisha,
Thank you for your kind words. Your word of appreciation means a lot to us.
We look forward to serve you soon again with our best products and services.
We hope you continue to trust us for your future ethnic shopping.
Assuring you the best of our attention at all times.
Regards,
Manish
Team Customer Care
The dresses were good overall but the dress was not neatly stitched and as per my measurement my trouser length was different which I previously mentioned, but the team still kept responding that the height I have given is not suitable for me, and came up their own trouser length, anyways I request you to highly consider and accept the measurements given by the customer because they know their body measurements more than you!
Panaash India has a good variety of Indian traditional wear. Prices are high. Quality of product is very good.
I would rate 4 out of 5 for their collection.
They are always available on email and phpne to respond (within a day or 2 you get replies). They refunded me the full amount for a genuine complaint, but it took many follow ups.
I would rate them 3.5 out of 5 for their customer service.
You can rely on their international service though shipping takes long time which is mentioned in product details. Sometimes you need to follow up for shipping of product.
I Would rate 3 out of 5 for shipping of product.
They still have to work more to compete other international sellers for faster shipping and delivery and a few additional details in the product description (inner lining etc).
I would recommend panaash to my friends with the points mentioned above.
I had a very pleasant experience shopping with Panash. They delivered my products in a timely manner and the packaging was great too. I wanted to make some changes to the sizing and the customer service was also very prompt. Highly recommend this site for getting Indian wear delivered to the USA
Delivering quality goods in a timely manner and providing excellent customer service are our top priorities, and we're delighted that we could meet your expectations.
I am really impressed with the lehenga and jewelry, the look the same as shown in the picture. The lehenga was beautifully embroidered and the size is just perfect for me. Loved the outfit. Thank you so much for your excellent service. Looking forward to order again.
I purchased two outfits from Panash India. I paid extra for custom stitching and they got the measurements wrong. The lehenga was tight and short. I tried contacting them via email, WhatsApp and Facebook. They stopped responding on email after I sent the picture and video evidence, apparently blocked me on WhatsApp and their Facebook team has gone silent. They are not even offering any solutions. Buyer Beware.
Bought a lehenga and a pair of earrings from your site. They look similar like the picture and fits me well. Must say you have a good collection of wedding lehengas. Loved my outfit and satisfied with the service. Will order more soon.
I am quite pleased w Panash India. I had a wedding to attend and they delivered the customized product very quickly. The only reason I am giving 4/5 stars vs. 5/5 stars is because the garment I ordered has a few tiny pen marks.
We apologize for the inconvenience caused by the few tiny pen marks on the garment you received. This is certainly not the level of quality we strive to deliver to our valued customers. We will investigate this matter further to understand how this happened and take the necessary steps to prevent such occurrences in the future. Thank you for your honest feedback. We hope to have the opportunity to serve you again and provide you with a flawless experience.
I shop a lot from this website. Everytime I order and everytime I fall in love with my self after looking at the mirror wearing a Panash salwar kameez. Thanks a tonne :) Always on time and real good quality. Keep up the good work.
Overview
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Hashima for your wonderful review.
We strive to be the best in Indian wear and words like these are encouragement for the young team.