I recently purchased anarkali dress through online shop. Although the process to purchase the outfit was very easy, the quality of their product is very poor. I had it customized to my size but it did not fit well. Product doesn't mention excessive glitter in the description nor it looked like it had glittery appearance in the pictures online. I was covered in glitter while I tried on the dress and glitter was all over everything. Very disappointed that they are not willing to accept returns for a store credit. I do not want my money back. Just would like to purchase a dress that doesn't have too much loose glitter. Or something I can wear occasionally. I will not be purchasing from them in the future and consider this purchase as my loss.
Extremely Disappointed – Low Quality and Terrible Customer Service.
I am beyond frustrated with my recent experience. I ordered what I thought would be a beautiful necklace, but what i received was far from my expectations. Not only did the necklace arrive damaged, but the quality was shockingly subpar.
This wasn't just a minor inconvenience; it felt like a complete scam. I expected so much more from a company claiming to sell quality jewelry. It's hard to describe how disheartening it is to open a package, filled with excitement, only to find a damaged item that looks like it should be in a bargain bin.
I'm incredibly disappointed with my entire experience. I had hoped to find a reliable online jewelry store, but instead, I was met with shoddy merchandise and appalling customer service. I will be sharing this experience with others and will not be purchasing from these scamers again. Save your money and look elsewhere.
I'm attending my first traditional Indian Wedding this summer and was looking for somewhere to purchase clothing so I could fully participate in all the planned activities. I found Panash and thought the site was SO helpful in guiding me to dozens of beautiful options that were, appropriate, available to ship within my timeframe, and within my budget. The items were received as promised and the quality was beyond my expectations. Can't wait to wear them!
I am returning customer because the quality of the first lehenga purchased was top notch. The quality and custom fit were perfect! I have since purchased another lehenga and two outfit for my sons. The customer service team has been outstanding and always responsive. We are overjoyed and cannot wait to wear all of our garments! Thank you for providing such great service and products to a very skeptical online shopper.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Panash India, from the quality of our lehengas to our customer service. It’s always a pleasure to serve returning customers like you, and we’re so glad we could meet your expectations again with your latest purchases. We can't wait for you and your sons to enjoy wearing your new outfits! Don't forget to tag us or use #wearingpanash when you do!
My first shopping experience with Panash was nothing but top notch, less than two weeks later I hope I can still say the same for this order.
Dear Panash,
I had ordered 3 sherwanis and only received 2. I am still waiting on the 3rd. The 2 I received were excellent and exceeded my expectations, but I hope to receive my 3rd one as it said it would arrive by 9/10 and it is now 9/28.
I bought 2 sarees with petticoat and custom measurement blouses. Panash did complimentary fall pico. The blouses are very well stitched with good quality padding.
The only detail that I missed is - it said- the blouses neck- as given in picture. I assumed that it meant the blouse design as given in picture
Thank you for sharing your experience! We’re thrilled you loved the sarees and custom-stitched blouses and glad the complimentary fall pico added to your satisfaction. Regarding the blouse neck design, we appreciate your feedback and will work on making the details clearer for a better experience next time. Don't forget to tag us or use #wearingpanash in your photos!
They are very good with communication on WhatsApp and delivering the order on time! The quality of the blouse material for sarees could be improved!
Thank you for sharing your experience with us! We're glad to hear that you're satisfied with our communication and timely delivery. Your feedback regarding the blouse material is valuable, and we will definitely work on improving it. We're pleased that our custom stitching for saree blouses and pre-stitched sarees met your expectations. Don't forget to tag us or use #wearingpanash in your photos! Looking forward to serving you again.
The suit color is different than what it looked like on the site. Also the cloth is not of very high Quality. Overall not a good experience. Will not be buying from PanashIndia again
We're sorry to hear that the suit did not meet your expectations. We strive for accurate representation and high-quality standards. Please reach out to our customer service team so we can assist you further and work towards resolving the issue. Your feedback is important to us.
Thank you so much Panash India for delivering this Elegant Beige Saree. I am very happy with the product. The customer service also is very nice. They assured me about a good quality product and hence I placed the order. And order arrived on time.
We're delighted to hear that you're happy with your Elegant Beige Saree from Panash India! Providing beautiful and high-quality products, along with excellent customer service, is always our top priority. We're thrilled that we could meet your expectations and deliver your order on time. Thank you for choosing Panash India, and we appreciate your kind words. If you ever need assistance in the future or have any questions, please feel free to reach out. We look forward to serving you again soon!
I ordered a blue cotton dress from their website, costing around 1500/-. It was delivered in 10 days with courier charges paid by me.
The dress was shoddily stitched, not as per measurement and size given in the size chart on website. The most disgusting part was, it was pre altered by someone. They had sent me an old or pre ordered dress which was pre altered by somebody.
On complaining to helpline I got response by email, their return policy was me sending dress back to them bearing additional courier charges and the amount being credited to my account for further purchase in future. With this experience how can I be sure that I will get good piece next time. Complete waste of money. Would never recommend them to anyone.
Thanks again for the hard work you put into each and every Outfit I received This wedding was out of my comfort zone but your clothes made me feel right at home. The older generation commented that I pulled each outfit off perfectly, thanks to you!
Just received my suit and to my surprise, it fits perfectly! In the past, with other companies, I have always had to get suits altered slightly but this one is exactly correct. I'm very pleased and it even looks better in person than online!
Thank you for your wonderful feedback! We're thrilled to hear that your suit fits perfectly and even looks better in person. Our goal is to provide high-quality, beautifully designed outfits that meet your expectations. Your satisfaction is our priority, and we look forward to serving you again. And don't forget to share your stunning look by tagging us or using #wearingpanash!
Gifted my wife an Indian lehenga on our 25th anniversary. She loves Indian outfits but does not find many places to shop from. Glad I could show her this site. I was worried because the delivery got postponed but happy that it came before her big day. The best thing I loved was she could wear it on our anniversary without any altering issues and all.
Thank you for sharing your wonderful experience with us! We are delighted to hear that the Indian lehenga made your 25th anniversary even more special. It’s great to know that your wife loved the outfit and that it fit her perfectly without any need for alterations.
We apologize for the delay in delivery but are glad it arrived in time for your celebration. Your satisfaction is our priority, and we are thrilled to have been a part of your special day.
If you have any pictures from your anniversary, we’d love to see them! Please tag us or use #wearingpanash so we can share in your joy.
Thank you for choosing Panash India, and we look forward to serving you again in the future.
Good price, quality and shipping. If I could make a suggestion - Please include the discount code on the payment screen not just the cart - spent a while looking for where to enter the discount code
I have received 3 out of 4 dresses that I ordered two weeks back. The quality is undoubtedly top notch, products are well stitched. Approached them on whatsapp and got my queries answered quickly! Currently waiting for my last dress and would definitely post my experience again.
Great service! All four ethnic outfits were absolutely stunning and perfectly stitched with very good quality material. A reliable online site, outfits are exactly the same as shown in pictures! Will definitely be doing all my shopping from here onwards.
I have purchased 11 outfits from your site, over the last 2 years and was never disappointed. The quality, style, size were always good. If I got issues with outfits then your customer care team made it so easy for me to resolve them. Keep up the great work. Will order more soon.
Bought 4 outfits form your site, all are in good quality and stitched perfectly. The customer care service is also very helpful in every manner from measurement issues to ordered delivery. A must visit site for ethnic clothes Will order more soon.
Ordered a custom stitched suit and it arrived much earlier than expected. The order process was very easy as the site included photos and detail on how measurements should be taken. Fits perfectly as well. Thank you!
We're thrilled to hear that you're very happy with your purchase. It's fantastic that your custom-stitched suit arrived earlier than expected and that the order process was easy for you. We take pride in providing detailed instructions and photos to help our customers with measurements.
Bought an item on 7 Nov 2023. Needed it by 27 Nov. Panash team kept saying everyday that shipping will be done in 2-3 days, but no action was taken. Finally cancelled my order on 21 Nov. Thereafter they said the refund will be reflected in my account in 4-5 Days. Now it's 4 Dec and I still haven't received a refund. I am never buying from this website again.
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. We understand the importance of timely delivery and efficient service, and we regret that we fell short of your expectations. Our team is actively looking into the delay in processing your refund, and we assure you that this matter will be resolved at the earliest.
Answer: I have similar experience. They don't have anyone as a customer service representative may be. I regret everyday that i placed order. I lose 10000 rs due to these people.
Answer: Not certain even it will shipped you. Forget your payment. And choose your old apps viz amazon, flipkart, myntra etc
Answer: I have order 25 days back and don't hear anything yet. Every time I send them message, same answer I received, 4-5 days we will ship and then deliver.
Panash has a rating of 3.1 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
We're thrilled to hear about your upcoming experience at your first traditional Indian wedding! It's wonderful that Panash was able to help guide you in finding the perfect outfits for such a special occasion. We're delighted the quality exceeded your expectations and everything arrived on time. Enjoy the festivities, and don't forget to tag us or use #WearingPanash when you showcase your beautiful outfits!