Panash

I've ordered from Panash twice now. Each time, the desired item had an expected ship date that I reviewed before placing the order. Each time, the order did not ship WELL PAST the posted ship date and there was zero communication about when the item would ship nor was the tracking on the website updated. If you are hoping to receive something in a timely manner, this site is not for you. Chances are that you will have to contact Customer Service to get your order shipped.

After reading certain negative reviews, i was a little skeptical on ordering on panashindia. However I did go ahead, as I was given assurance by their customer care. Happy to say all my 3 salwars fit me well and they delivered it within the time line. Shipping was fast as they sent with DHL. I have had horrible experience on certain sites who shipped via post or some unheard courier companies.
I would probably be regular to this site as I wear a lot of Indian clothes :)

I ordered a lengha with a ship eta of 20 days. After waiting 30 days, I contacted customer service and they said it's behind and they're expediting the order, will definitely ship in 2-3 days. After a week, I contacted again and got automated responses each time with a ticket number and no information. A month later, I got an email saying my item didn't "pass their quality inspection" and they refunded my order. Not worth the time or money ordering from this site!

They charged me shipping while advertising free shipping. Did not send outfits custom stitched. Customer service is poor. They don't answer calls and emails are auto generated. I needed the outfits for a wedding and will need to shop somewhere else. They also refused to refund and asked me to ship.back at my own expense. They say they have not received the package. Do not buy anything on this site. They are dishonest and unprofessional. I complained to PayPal and got refunded. It was way too much work dealing with Panash and their non existent support. Avoid the hassle. Let your friends know. Do not support this merchant.

I have been unable to get through to the customer care service via phone or via email or online chat, which is surprising given the number of of reviews on this site commending PanashIndia's customer service. I am flying to a wedding next Thursday and have not received any communication regarding the delivery date of my order which I placed in August. Looking for a response so I know I won't have to purchase a back up outfit (from another vendor).

The customer service is horrible. I ordered a kurta for my wedding and paid for it on july 30. These guys never contacted me after that. When I asked for my order ( today its 18th of August), they still haven't given any useful reply. The response is very cold. If you are super lucky, you'll get a computer generated mail. Horrible. People, don't get cheated by these fake guys

I did not even want to give it a 1* but would not let me post review. This one the worst companies that I have dealt with, ordered the good on 4th April and still not arrived, been constantly been contacting them by email, watsup and phone but no joy. Keep getting message that your parcel will be shipped next 3-5 days. Today got email saying your parcel is ready packed to ship out, what bad customer service. The worst thing is the function I needed it for has passed. I would be very careful to use this company.

I've had such a lovely experience, sizing was great and delivery was on time. Will definitely be ordering again

I made an online purchase 20 days ago. Even though the customer reviews were quite bad I thought it was ok because I made an inquiry before purchasing visa whatsapp and they responded quickly. After making the purchase and it hasn't been shipped until now I contacted them via whatsapp they didn't bother to respond. Emailed them few times, "Panash India" customer team created a ticket but didn't get back to me. I am so disgusted as to how they actually scam your money. Very disappointed! Do not make online purchases. Now even if they do ship It, the quality of the product Is going to be the worst.

We are a huge spender in indian clothes online and Panash is one of our regular websites. For this year diwali we wanted to do twinning with our entire family so I was on a lookout for silver color outfits for all the members in somewhat similar work. Found them all in one place at Panash, and 2 weeks later we were wearing it, except for my daughter's dress which was 2 inches too long for her, they were all nicely fitted and we got some really warming compliments from our acquaintances. This is my favourite experience with online fashion buying so far and I cannot stop myself from writing this long review. Worth all the five stars.

Prices are reasonable. Panash's service is fast and good now. They improve their delivery service, last time it was bit late.

Panash India is my favorite online stop for Indian ethnic wear. I've been buying from these guys for a long time and never had a problem. The outfits are pretty and just as they are shown in the images. Highly recommend everyone to shop here.

Delighted to post this 5 star review for the guys at panash. I had shopped for my wedding last month. I had expected a little delay in the order after reading some reviews, however all of my outfits arrived before time. The customer service was very responsive my repeated queries regarding delivery, stitching, quality etc etc. I am happy with the purchases and would recommend the store to anyone!

Ordered a Lehenga with custom made top, but received a regular top. There are "stitching lines" you can undo to get a bigger size. Regardless, it doesn't fit well. There is nothing custom.
Also, bra cups have visible different sizes. On top of that, overall low quality (looks cheap)
Customer support is terrible - "I'm sorry, there's nothing we can do"
Color is also supper different than what it shows in the website. Ordered a light pink and received an orange-ish peach Lehenga

I ordered two items, a lehenga and salwar kameez, and paid extra to have them tailored to my measurements. The fabric quality is nice but the tailoring was so poorly done. The extra fabric was just sewn over and could be seen from the outside (especially on the parts with sheer fabric). I will have to take it to another tailor and basically waste all money spent for tailoring with PanashIndia. Their customer service is awful. They basically refuse to accept any returns, requests for refunds, or acknowledge what they did. I would not recommend this site to anyone.