I ordered an anarkali which is customized to my size. I was afraid of the quality and fitting of the piece when it would arrive. However, it appeared just like the picture shown on the website and also fit me very well. I received so many compliments.
Hey I just want to thank the team of panashindia for the excellent workmanship of the lehenga I purchased. They were prompt with customer service, the only complaint is they do not have a great collection in plus sizes which I needed for my mom.
Already building my wish list for the next order! ;)
No proper response phone number is not valid
No proper response very unprofessional they very unreliable very unresponsive
Ordered one product on 7th Nov but they did not even shipped it till 20th Nov.I asked them to give refund multiple times.they just reply to message with ''you will get your refund within 2-3 days but never received it till date.customer care number never receives the call.
I would like to thank Panash team for their wonderful customer service. They really know how to handle their customers. I had a lot of questions about stitching which they answered patiently. I placed a rush order as I had my cousin's wedding, and everyone loved the lehenga & suit I purchased from them. I have recommended your site to many in my family and they will definitely be shopping from you soon!
Keep up the great work!
I have never came across such poor, pathetic and downgraded customer care service. I don't have words to describe their service. They don't pick up the calls. I dropped multiple emails for my order status but no response. I will never ever recommend to anyone this site for shopping. I had such hopes for my dress and i was so much in need of it. I was really excited since it was my first order, but all my hopes have gone down after seeing all this.
The pink color or the dress was darker than the picture online. But that is okay as it looked nice even though I did prefer a lighters pink as shown in the online picture. The salwar sticking was loose, but that's okay as I can get it reworked to my fitting. Overall, experience was satisfactory. Thank you!
I have ordered a bridal lehenga form your site, The lehenga looks super gorgeous and fits me really well. I am happy and satisfied with the purchase. Your team keeps me updated by email and also makes customized changes that I want. I will definitely be ordering from you again and highly recommend your site to others.
I ordered two sarees on Oct 6. Since there was no movement on shipping after 7 days, I opened a ticket with them to ship my order. They shipped only one saree. On Oct 21, I asked them to ship the second saree, they said they can't ship it. Instead they asked me to buy a different one. I asked them how will they adjust the money if I buy another one. No answer. Today Oct 26.20 days later, I haven't received neither the saree or the refund.
We sincerely apologize for the inconvenience caused, and we appreciate your understanding. We have processed the refund for the missing saree, and the amount has been credited back to your account. We regret any delay in this matter and assure you that we are actively working to enhance our processes to prevent such occurrences in the future.
I just came across your website during Diwali and would like to inform you have done a great job with my lehenga and salwar kameez order. I would love to send you my pictures in case you showcase them on your insta page.
Thanks & hope you continue to do good work.
Thank you soo much for your appreciation!
Our team has contacted you personal message, it would be our pleasure to showcase you as a happy client! :)
I was pleasantly surprised to open the box and find a voluminous outfit, beautifully embroidered and fitting just right. The pants are a lighter material and less quality compared to the rest. Would highly recommend.
We're so happy to hear that the overall quality and beauty of your Indian outfit wowed you! Unboxing a stunning, perfectly fitting piece is truly special. While we strive for consistent material quality across all elements, we appreciate your feedback regarding the pants. This helps us continuously improve and ensure every element meets our high standards. We're glad you still recommend us, and we wish you a joyous and unforgettable wedding in India!
I have purchased my bridal lehenga choli from them. They are just superb. Perfect embroidery and stitching was totally as I wanted with a guidance. They were in constant touch with me and this gave a lot of satisfaction. Cant wait to see my wedding pics. Thanks a tonne Panashindia.
Best website for ethnic dress and there delivery service is also good.
I ordered dress for my friend for her birthday she love it and the quality of dress is also awesome:-)
There are many more awesome collection which now i am going to order
Dear Shiv,
Greetings from Panashindia.com!
Thank you for shopping with us. Your word of appreciation means a lot to us.
We look forward to serve you soon again with our best products and services.
Regards,
Sunil
Team Customer Care
My friend recently got married and I was one of her bridesmaids. The six of us wore sarees that were ordered from panashindia. I have to say the sarees beautiful but the stitching is what got us! The precision and quality is commendable. Highly recommend.
Needed an outfit for a wedding. Reached out after 20 days about the status of the order and only then found out from Panash that they would not be able to fulfill the order. Poor customer management and poor service.
We are deeply sorry for the trouble you had with your recent order. Waiting for 20 days without any updates is unacceptable, and we understand how important it was for you to have the outfit for the wedding. Please know that this is not indicative of our usual service standards, and we are conducting a thorough investigation to understand the root cause and prevent such situations in the future. Thank you for bringing this to our attention, and we hope to serve you with a better experience in the future.
I ordered Indian dresses for my daughter and me. The material is of very good quality and sewn beautifully. I had an issue with my dress but they fixed it and send it to me on time. This is my place for shopping for Indian clothes from now on.
Ordered an anarkali gown, the dress came exactly as shown. I was scared to order as the online shopping experience hasn't been that good with some other sites. Everything went fine with Panash. Thank you Panash team. I am a customer for life if you can maintain the quality.
I ordered a dress from Panash. It was written that it will be delivered in 15 days. It did not deliver even in a month. No response from the team on the follow up. Took my money and gave me nothing. Don't ever go to Panash and buy anything as it will result in the disappointment.
My Lehenga saree looks amazing. I loved the magnificence and detailing in this ethnic wear. Shine in stones and pearls make this outfit look mesmerizing. I am glad to receive my parcel on time. Your customer service is really good. Keep it up! I will surely suggest panashindia.com to many of my friends and colleagues.
I ordered a bridesmaid lehenga from your site for my sister wedding. I must say the quality of the product is nice and packaging is also good. Will definitely recommend panashindia to my family and friends.
Overview
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
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We understand that color differences can sometimes occur due to lighting and screen variations, and we appreciate your understanding in this regard. Additionally, we apologize for the loose salwar stitching, but we're pleased to know that you can have it reworked to your fitting.