From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was updated throughout every step of the shipping process and received the product safely!
Easy to navigate website. Paint turned out great.
Thanks
I was satisfied with the paint pen. I have not tested the color match yet but I am sure it will match to my car just fine.
Awesome mixing. I've been ordering paint spray can online but "paint scratch" is the only one that really delivers exactly like the OEM colors.
Easy to navigate online store.
Successful in finding a rare color
Very fair price and Fast shipping
Good I was able I to navigate site well and they got it to me quick.
It was a great experience! Blah blah blah blah blah
Paint was received in the time frame they described.
Came as expected and arrived quickly! Highly recommend.
Package arrived so quickly and it was easy to find a kit that matches my car.
The shipping took so long I no longer have the car I was trying to repair. And this company is one of the only one on planet Earth that does not allow returns. So bow I'm stuck with a product I can't use. Small Claims court?
It was worth a shot, but the color was no where near a match.
Gave it a middling review score. The website was pretty good, but the cost was relatively high vs competition (but you had all cans available). The white base layer paint did not cover very well, at all, so had to use most of the can for a pretty small area. Also, the color match was not very good -- brighter white than the existing paint.
Paint did not match-----------------------------------------------------------------------
They deliver excellence consistently. Excellent service and products
Product and delivery was as advertised, although the request for customer accolades is a pain in the $#*!.
Great product, easy ordering. Perfect match and so easy to apply. I have quite a bit of experience but it's been 30 years since I've painted vehicles and I can't believe how well it came out. Your spray tips are great! The brand name cans don't come near the quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members