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Pacific ColumnsReviews 2,290

3.7

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Pacific Columns Reviews Summary

Pacific Columns has a rating of 3.7 stars from 2,290 reviews, indicating that most customers are generally satisfied with their purchases. Pacific Columns ranks 12th among Home Decor sites.

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Jennifer B.
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I talked to pacific columns to make sure I was ordering the right size and style. It was quick, delivery time was relatively fast and the columns are beautiful. Will definitely use Pacific again.

Date of experience: August 5, 2019
Grace K.
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I ended up incurring $325 in storage charges because the shipping department failed to respond to multiple request by the service rep for the increase in delivery charges for an upgrade to inhouse delivery. This resulted in a delay in delivery while I found a crew to unload my purchase.

Date of experience: July 31, 2019
Paul G.
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Columns were exactly what we asked
July 31, 2019

Columns were exactly what we asked
I'll be using pacific columns in the future
Thank you Sam Pease

Date of experience: July 31, 2019
Stella Y.
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I had hoped that I would receive a discount where there was a scrape rather than to hear to cover it with touch up paint since it is at eye level
The columns change the look in our backyard and we have received compliments for them.
I did not call and may have if the installer did not come up with a solution for installing the top and bottom caps. I will call with his suggestion and solution.

Date of experience: July 31, 2019
Kirk D.
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Wish the turn around time on "custom" columns were quicker. 6-8 weeks was just too long for what I needed.

Date of experience: July 30, 2019
Schuyler D.
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I have not installed the column covers yet, but the customer service throughout the purchase experience was excellent.

Date of experience: July 23, 2019
Ginger K.
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Very Pleased
July 20, 2019

Very Pleased. Professional and easy to get someone on the phone to discuss what I was looking for. Very very helpful. My order was delivered on time.
Thank you for making my front porch look beautiful. I love it!

Date of experience: July 20, 2019
Debbie K.
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Customer service was helpful and courteous
July 19, 2019

Customer service was helpful and courteous. I recieved my order quickly. I would do business again.

Date of experience: July 19, 2019
Ray K.
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July 19, 2019

Date of experience: July 19, 2019
Kui V.
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July 18, 2019

Date of experience: July 18, 2019
Thomas C.
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Sam Pease was extremely helpful, great knowledge of all your products and made the process easy. Great Company, I would use them again.
Thank you.

Date of experience: July 18, 2019
Glen G.
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July 18, 2019

Date of experience: July 18, 2019
Byron V.
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July 18, 2019

Date of experience: July 18, 2019
Jason B.
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July 18, 2019

Date of experience: July 18, 2019
Robert G.
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July 17, 2019

Date of experience: July 17, 2019
KW N.
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Could not be delivered within the time advertised. Could not commit on a date. One of 2 orders was double the production time we were told. We should have been advised there was a problem earlier.

Date of experience: July 17, 2019
Guy S.
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Ryan helped me find the parts I needed and replied in a timely and professional manner.

Date of experience: July 17, 2019
Jonathan M.
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July 15, 2019

Date of experience: July 15, 2019
Dan L.
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July 15, 2019

Date of experience: July 15, 2019
Columns X.
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Everything was shipped and they worked with us. there was a few blemishes on the columns we had to arrange them so that they could not be seen but overall I love them

Date of experience: July 12, 2019