• Outback Steakhouse

Outback Steakhouse

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Overview

Outback Steakhouse has a rating of 3.35 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Outback Steakhouse ranks 5th among Restaurants sites.

  • Service
    11
  • Value
    10
  • Quality
    9
Positive reviews (last 12 months): 38.5%
Positive
5
Neutral
0
Negative
8
1
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What reviewers want you to know

Positive highlights

  • The longevity of a business usually relies on good customer service.

Critical highlights

No critical highlights yet

How would you rate Outback Steakhouse?
Top Positive Review

“Best meal!”

S I.
3/29/23

Outback on Battleground Ave in Greensboro is under new management and it's obvious! I have been eating there for several years...love the grilled salmon...and it was prepared excellent today ‼ The new manager, Nick has truly turned the restaurant into a five star restaurant. The food was tasty, hot and a great value! The wait staff was so accommodating, especially Nicole. Keep up the great work!

Top Critical Review

“Very poor service very poor staff”

Gehart B.
1/10/23

Went for dinner waited over one hour 15 minutes once seated never got our food. The place was nasty dirty dishes all over the bar over 45 minutes people standing around but no one could lift a finger to clean up The waitress was good she checked on our food at least 3 time said she did not know what was wrong.Ask for a manager after 10 minutes she was too lazy to come out.Outback on Randell Rd sucks.Mcdonalds beats it hands down Stay away

Reviews (31)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user si56
1 review
0 helpful votes
March 29th, 2023

Outback on Battleground Ave in Greensboro is under new management and it's obvious! I have been eating there for several years...love the grilled salmon...and it was prepared excellent today ‼ The new manager, Nick has truly turned the restaurant into a five star restaurant. The food was tasty, hot and a great value! The wait staff was so accommodating, especially Nicole. Keep up the great work!

Service
Value
Quality
Thumbnail of user halwc
1 review
0 helpful votes
December 19th, 2022

We had dinner with our church family and Hannah did an excellent job of helping us decide what to order because she was so knowledgeable about the menu. There were 25 plus of us and everyone got what they ordered in a timely way. She was friendly and smiling and checked with us often to see if we needed anything. Hannah made our Outback experience so enjoyable. Thanks Hannah.

Thumbnail of user gehartb
2 reviews
0 helpful votes
January 10th, 2023

Went for dinner waited over one hour 15 minutes once seated never got our food. The place was nasty dirty dishes all over the bar over 45 minutes people standing around but no one could lift a finger to clean up The waitress was good she checked on our food at least 3 time said she did not know what was wrong.Ask for a manager after 10 minutes she was too lazy to come out.Outback on Randell Rd sucks.Mcdonalds beats it hands down Stay away

Service
Value
Quality
Thumbnail of user lindah4584
1 review
0 helpful votes
July 17th, 2023

I ate the alice springs chicken which was very good. This should have been a clue That m s g was used. After a few bites, I asked waitress and she said no We don't use that here. Well, that's not true because i'm very sensitive to it and have had a horrible two days after eating this food. If you're going to use MSG then please let your staff know So that when asked they can be honest about it. I would have stopped eating the food and had less of a reaction. I will not be returning to this place again.

Thumbnail of user deundre.howard
1 review
0 helpful votes
October 22nd, 2023

Wonderful time visiting outback. Service with
Christy was great, fast and friendly. Definitely will be back!

Service
Value
Quality
Thumbnail of user danaea
38 reviews
171 helpful votes
May 7th, 2013

Very user friendly site where you can order, print menus, sign up for email updates and frequent eater cards (like our country isn't obese enough as is), and file complaints about your visit to one of their resturants.
I have used it for all of the above mentioned.
The turn around time on emails to corp is VERY quick, which is nice. The site is very user friendly and everything is clearly and cleanly displayed and easy to navigate through.

Thumbnail of user lorenzoh46
1 review
0 helpful votes
May 26th, 2021

Staff was very nice and ready to serve with a smile at all times. Food was excellent. My family and I enjoyed the food and the atmosphere at the Dalton Outback Steakhouse. Management and staff were very professional. I even recommended my son to take his soccer team there for their end of season banquet. Overall great Service and food

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Thumbnail of user wendys1372
1 review
0 helpful votes
August 19th, 2023

Excellent food & service; everything cooked to perfection & our waitress was amazing! Leominster location is a real gem; will definitely be back! Ordered the Wednesday special which was exactly as advertised. Keep up the good work!

Thumbnail of user leilab48
1 review
0 helpful votes
May 10th, 2021

Called delivery guy first thinking it was left on van. Told no! Called store, which answered 2 hours later and told, sorry they were very busy. I only want what I paid for. Incidentally, they never put receipt in bag, does that mean it's free? Screwed up one of the orders so it's my responsibility that they were busy. Need new management at 86th Street Bklyn store.

Thumbnail of user marilynb1026
1 review
0 helpful votes
September 19th, 2023

We visited the Outback in Muncie In on 9/19/23. We order the blooming onion and it was so much smaller than before and greasy. Then ordered Outbacker sandwiches. They used to be fresh made and thick. Todays we're from a box and thin. For the price you are charging you would think it would be hand made hamburger. Not a fan anymore.

Service
Value
Thumbnail of user lisap3154
1 review
0 helpful votes
September 23rd, 2023

2 adults and 2 kids. The burger garbage. Steak tough and overcooked. Chicken tenders were smashed flat and fried.Roaches running on the floor.we all got sick afterwards. Bill came to $80! Why? $20 was soda, why? Only 3 of us had soda.disgusting food and roachers.Absolutely last time we will never go to Outback

Thumbnail of user marnital2
1 review
0 helpful votes
October 28th, 2023

Was really upset took my husband and 2 grown children out for dinner.Have never been to the one at keizer station.Was not empressed.Im not usually one to complain.But was semi busy.Had to wait over a hour for our food.Then my steak was made wrong and did not recive my lobster tail.worst experience ever.Will not go back.You think they would at least offer a discount on a meal that cost over 200 for the 4 of us or at the very least a discount on next visit.Out back use to be my most favorite place to eat.unfortunally The have dropped way down in there service and food.Will not be returning that's for sure.

Thumbnail of user gemm17
1 review
0 helpful votes
May 15th, 2022

The outback on US one in pompano always has great service with a smile and the food it's delicious, Especially the sirloin or the filet mignon

Service
Value
Shipping
Quality
Thumbnail of user boem2
1 review
0 helpful votes
October 21st, 2023
Verified purchase

We have into Outback multiple multiple times this is the worst experience we've ever had cold food worst service ever just terrible baked potato was overdone the broccoli was ice cold the chicken was tough prime rib was cold and the French fries were cold

Thumbnail of user maryanno57
1 review
0 helpful votes
July 22nd, 2023

I made arrangements for our walking group to have lunch at the Outback Steakhouse in Arlington, VA. We had lunch there today. We were also celebrating my friend's birthday. We had a fairly large group. Jared was our waiter and he was very gracious and calm as we told him what we wanted from the menu.

He also made sure we had enough water and everything that we needed. He was very helpful and we all appreciated it. I'm so glad that Outback Steakhouse hired Jared. He cares about the customers and we all appreciated it.

I don't have the receipt. My friend's husband paid for all of us. That was very nice of him.

Service
Thumbnail of user kristyp60
3 reviews
5 helpful votes
December 19th, 2022
Verified purchase

In 20 + years of visiting Outback Steakhouse in Opelika, Alabama, I have never been so disappointed! Friday was my mother-in-law's birthday and we went to celebrate. We didn't want to ruin her night so we did not put up a big fuss but attention should be given to the cook and manager on duty December 16,2022@ 6 pm.
We began with an appetizer that was delivered overcooked and dripping with oil. We were told that the entree that was ordered could not be cooked because they did not take "something out to thaw". We ordered again, the waitress then returned and said, "we can fix what you first ordered after all!" So we waited… and waited… after finally receiving our entree, it was half the size that it was advertised and we sent it back!
We arrived at 5:45 pm and left at 8:30, very dissatisfied and hungry. The bill was $40 for the appetizer and drinks and we tipped the waitress.
Out of pocket $55+ with an empty stomach! Nephew's girlfriend had to send her steak back (MR when ordered WD). Brother-in-law sent his steak back overcooked (burnt)! FYI: customer service, satisfaction, and meal presentation is VALUABLE!
The manager never come to speak with us, offer anything to complete our meal, or try to make it right! Contacted Outback through the portal with a reply message they would return my message within 24-48 hours… still waiting… almost double that time frame!
The waitress and the bread was the only good thing about this experience!@OutbackSteakhouse you need to do better and retrain the manager and cook on duty 12-16-2022@ 6pm
#Disappointed #Horrible
#OutbackSteakhouse1263 #OutbackOpelikaAuburn

Tip for consumers:
Know your cook and manager beforehand!

Service
Value
Quality
Thumbnail of user larry.g1
1 review
0 helpful votes
February 16th, 2024

Went Outback on February 14th for Valentine's day! Ordered a ribeye steak. Was the toughest piece of meat I have ever try to eat. Will not go back!

Thumbnail of user FLjovigirl84
1 review
0 helpful votes
October 23rd, 2023

Eric is one of the most professional & caring servers we have ever had the pleasure of meeting. He was attentive to our needs and made our dinner very enjoyable! He's on of the few servers who enjoys his job!

Service
Value
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Thumbnail of user maureend307
1 review
0 helpful votes
June 13th, 2022

My sirloin was cooked to a perfect medium rare and the service from the door through the end was exceptional. Kudos to hostess Cindy and our server Jeylen, and another server who was very pleasant and helpful, Rosa. Great team! Keep up the good work!

Thumbnail of user lynnw40
6 reviews
1 helpful vote
September 26th, 2022

The staff at Rainbow and Lake Mead are so friendly, efficient, and fast. The was hot and delicious. You can't go wrong at Outback.

Thumbnail of user johnw5657
1 review
0 helpful votes
June 19th, 2022

Truman was friendly, my food came out very quickly and his Customer service was Excellent. I will come back to this location.

Thumbnail of user vickeyg8
1 review
0 helpful votes
December 31st, 2023

Got there at 345 new years eve order was turned in 40 minutes later got our salad at 515 at 529 we paid for salads and wine manager came out and told us he didn't know what happened didn't even say salads and 2 glasses of wine was on the house manager looked and acted like he had been drinking will never go back to outback on airport blvd

Service
Value
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Thumbnail of user ebethencourt0
1 review
0 helpful votes
April 17th, 2023

Excellence service provided by Carmelita. She was very personable and attentive to detail, happy customer

Thumbnail of user aju2
7 reviews
17 helpful votes
March 27th, 2021

I ordered a $50 multiple person meal. Ordered ribs, $6 salads, appetizers, etc... I got a "salad" with literally 16 baby leafs, see pic, pen for scale. I got no dressing provided. I ordered a blooming onion, which really I order for the sauce, and the onion was crazy burned, and had no provided sauce at all. I called the store it came from, they said they had no doordash orders under that type of order. I asked to speak to takeout, who blamed pickup and hung up on me. I called again and spoke to the female manager, who said they disnt have that order, and it must have come from a store 30 min away. Screwing around with me. I ordered from the closest store and I know it. Their last ditch effort was to say doordash altered the order... wtf. Once religious attendees, to never again.

Tip for consumers:
Dont expect sauce, salad dressing, plastic utensils, or condiments of any kind, even if they come with the item

Products used:
Only the half rib

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcellac72
2 reviews
0 helpful votes
August 27th, 2023

We have always been very pleased with the food and our service. We ate at the one on 93rd and Sheridan, food was Excellent and our server was Awesome! Very attentive!

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About the business

Outback Steakhouse. The home of juicy steaks, spirited drinks and Aussie hospitality. Enjoy steak, chicken, ribs, fresh seafood & our famous Bloomin' Onion.

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3.4
31 reviews
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