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OurTimeReviews 448

1.2

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OurTime Reviews Summary

OurTime has a rating of 1.2 stars from 448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 52nd among Senior Dating sites.

service
120
value
131
shipping
31
returns
42
quality
109

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Texas
1 review
7 helpful votes
Follow Kathy C.
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I created a profile and also verified it but I can't access my account logging again. Can you please tell me why.

Date of experience: June 6, 2023
Florida
1 review
0 helpful votes
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5 hours away
June 4, 2023

Need to get a clue by area applicant lives. My 2 matches today were an amputee and a 240 pounder. Seriously, not a match whatsover

Date of experience: June 4, 2023
GB
1 review
8 helpful votes
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Dreadful Site
June 4, 2023

Provide totally unsuitable profiles to consider, most mire than 100 miles from where I live. Awful, disgusting men sending vile messages, and a scammer who has obviously been on the site for a long time because he wasn't vetted properly. Didn't succeed in scamming me though, I was too clever for him. I reported him and apparently he was removed but I wonder if he really is gone.

Date of experience: June 4, 2023
Washington
1 review
3 helpful votes
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This site has no positives, it is full of Scammers who have had their photo's scanned and posted and it is not them. Unfortunately it would seem that a photograph is taken and Our time personal then write the review and messages, do not be fooled STAY WELL AWAY, or you will be disappointed and let down!

Date of experience: May 31, 2023
Alabama
1 review
2 helpful votes
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On our time 1 month and was 'fished' 2 times for sure, maybe 3 times.
Had 1 message.
Not exactly what I was looking for in a dating site. Took down my profile
And will stick to bars, and friends setting up Blind Dates {ugh} instead of this.

Date of experience: May 20, 2023
Ohio
1 review
6 helpful votes
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I will NEVER recommend this site... they consistently over promise and under delivers. The site is filled with parasites and fake lying profiles out to scam honest people.
The matches they recommend are way to far away to realistically cultivate a genuine relationship.

Date of experience: May 12, 2023
Illinois
1 review
6 helpful votes
Follow Rory D.
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Our Time took my money and I get one message a day. I bought a 3 month subscription apparently its wasnt enough. Any 'likes' are blocked from searching on the site and the pics are blurred. When it was free and i had blurred pucs i joined on the 3 month subscription. But when i joined all 'liked' profiles were removed. I would not suggest this site to anyone. POS/PM *OurTime.com
$58.48

Date of experience: May 9, 2023
GB
1 review
0 helpful votes
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It used to up to 2 weeks ago. Let you search by area see who is in there area you choose, now they are just like Tinder just give you a small selection. Don't waste your money!

Date of experience: May 6, 2023
Michigan
2 reviews
2 helpful votes
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Sucks
April 19, 2023

These folks are crooks. You sign up for a specific time period. When that time is over it autorenews unless you cancel auto renew. I went into that area to do it and completed all it said to do. Comes time for membership to be over and low and behold they renewed it I called them and they said I did not cancel. The girl took me through the screens and guess what when you think you did cancel …. YOU DID NOT. There is one more screen with very tiny (need a magnifying glass to see). She would not refund my money. I was assured this was now cancelled and it would not happen again. The following month April of 2023 happened again. I called again they refunded my money that time because I told them my Credit Union is aware and will dispute charges they dis not want that to happen. Crappy site anyhow.

Date of experience: April 19, 2023
Connecticut
1 review
4 helpful votes
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THE WORST Dating app.
April 14, 2023

I paid for premium & lost all ability to view likes and messages during an update. And, technical support isn't fixing the problem. I'm going on day 5 and no one can help. And, what's worse, I I get emails saying that I have messages. Can't access anything. Cruel!

Date of experience: April 14, 2023
Illinois
1 review
2 helpful votes
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Dont use!
April 13, 2023

I have been labeled as "fraudulent"… dont know why… wasted weeks getting to know people and now can not get into it. Noone from company helping!

Date of experience: April 13, 2023
GB
1 review
6 helpful votes
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Absolutely Terrible
April 9, 2023

I didn't even get as far as registration with these guys. I explained I didn't do pay pal, the only method of payment they offer, and asked to pay by credit or debit card. They didn't seem to understand my request and kept sending me emails saying I must be at fault and I needed to change my card on pay pal! They don't listen nor are willing to address any issues you may have. And that was before I had even registered as a customer. I would wide berth them….

Date of experience: April 9, 2023
North Carolina
1 review
1 helpful vote
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First you pay for every little thing. Next if you do talk to some1 you will get a email from ourtime where they have blocked em cause they scammers. Do not spend your money on this site

Date of experience: April 6, 2023
NL
2 reviews
8 helpful votes
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Scam, scam, scam!
April 4, 2023

They are nothing but a pack of crooks who screw their customers out of their money and steal from them. They are too famous and well-known to care about their reputation. They simply take your money by banning you mid-way through your membership. They have done it to me and my friends. A new trend in the scam book. As for the "service" they provide, well they just recycle old inactive profiles. Bots send you messages from these profiles who are no longer active on the site and probably they are not aware that the site is using their profiles. Scam, scam, scam!

Date of experience: April 4, 2023
GB
1 review
1 helpful vote
Follow Dianne M.
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In my opinion we have to be realistic and finding a true match has got to be difficult especially if you have been in a long standing loving relationship. The site is not good the same profiles appear time after time and despite stating in your profile the distance you are prepared to travel you still revived likes etc from men miles away. Customer services have always answered and dealt with my requests however cancelling a subscription is not easy. I did meet a lovely man however due to me it didn't work out so it can happen but I believe it's rare. I've tried a few times and for me I'm in the hands of fate if it happens it will if not I stay on my own. I never wanted to live with anyone or marry them just wanted to find a good caring man.

Date of experience: April 4, 2023
New York
1 review
5 helpful votes
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Site is a fraud
April 3, 2023

I joined based on the profiles they displayed. Once I joined those profiles did not exist. They have the most attractive people view your profile only to find out if you are interested in them they don't exist. Early on I sent a question to their customer service as to why some profiles were high lighted in a blue box, never heard back. Don't waste your money on this scam.

Date of experience: April 3, 2023
Texas
1 review
4 helpful votes
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Can you hear me now?
March 29, 2023

I have been a customer since last September. I cannot log on because the verification puzzle times out on time. I have tried 23 times and the people at Out Time make it impossible to call someone on the phone. Their toll-free line is NOT connected right now.

I have also used other sites and this one is the poorest so far because of (THE LACK OF)customer service. Williamc Dallas TX

There is no way to contact these people at Our Time

Date of experience: March 29, 2023
Colorado
1 review
0 helpful votes
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SCAMMERS
March 27, 2023

BE CAREFUL I TURNED IN A SCAMMER AND HE IS STILL ON THE SITE UNDER A DIFFERENT NAME AND LOCATION. HE HAS 2 DIFFERENT PROFILES NOW

Date of experience: March 27, 2023
Kentucky
1 review
0 helpful votes
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I joined last night and today I cancelled my one month membership and got my money back... They tried to tell me that the reason I can't connect to their site at times is because of my service provider-Spectrum. I told them they were scamming the public because I had tried other sites and I have no problem connecting anytime of the day from my desktop computer at home. He told me I could go to a local coffee shop and connect to their WiFi-what a joke! The agent I talked with said I will prove to you that its not our sites fault by doing a test with my cell phone. I declined the test and told him he was nuts for wanting to "Prove" it wasn't their fault. Sounds like a scam to me to get customer money.

Date of experience: March 23, 2023
Texas
1 review
3 helpful votes
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Absolutely the worst.
March 23, 2023

Have tried a couple sites and ourtime is absolutely the worst. Can't block people, had preferences but sent me people completely opposite to my preferences.

Date of experience: March 23, 2023