website thubmnail of OurTime
How would you rate OurTime?
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Florida
1 review
13 helpful votes
Follow Larry N.
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You pay your Membership fee and then they pull you in to SCAM you for even more Money. You can't contact other members unless you pay All Kinds of Fees. They Site is a Phony Scam and so are the Member Contacts. I had almost 100 contacts before I paid my membership fee for 3 months. After they got my MONEY I had only about 15 and NONE of them where from where I lived in my area. Then the 2 or 3 I tried to contact I Couldn't. Our Time said I needed to PAY ADDITIONAL FEES TO THEM to be able to talk and get Mail from the women I was interested in. Our Time Dating Is a SCAM RIPOFF PHONY DATING SITE PERIOD!

Date of experience: January 12, 2017
Illinois
2 reviews
2 helpful votes
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Pathetic
January 19, 2024

Absolutely the worst,no customer service, I canceled with no autobill and they billed me again. They somehow set up two profiles and billed me twice. I did not do that. Save your money and your time

Date of experience: January 19, 2024
Colorado
1 review
2 helpful votes
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I finally got a refund
January 14, 2022

The site is still horrible- but after some follow up emails I did get my refund. So if you have the same issue keep following up.

Date of experience: January 14, 2022
Washington
1 review
3 helpful votes
Follow Michael M.
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They added another pay level that let's you view who visited you, BFD, yet you can not converse with them. WTF I payed to see who viewed me, really?
ZERO STARS!

Date of experience: June 30, 2023
Massachusetts
1 review
6 helpful votes
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Don't get robbed!
January 23, 2021

Messages from women? All over the country. I answered 40 supposedly women in my area - not 1 responds. They want more $. Stay away!

Date of experience: January 23, 2021
Illinois
1 review
2 helpful votes
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Dont use!
April 13, 2023

I have been labeled as "fraudulent"… dont know why… wasted weeks getting to know people and now can not get into it. Noone from company helping!

Date of experience: April 13, 2023
Arkansas
1 review
7 helpful votes
Follow Kathy C.
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I created a profile and also verified it but I can't access my account logging again. Can you please tell me why.

Date of experience: June 6, 2023
Florida
2 reviews
8 helpful votes
Follow Stellam M.
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Useless!
July 10, 2022

Where to begin? A bunch of older men (I can only give female perspective) who really don't want to meet anyone.

Date of experience: July 10, 2022
GB
1 review
0 helpful votes
Follow Adrian S.
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I saw an advert for our time and it said FREE DATING SITE FOR OVER 50s.
You ho through the whole drudge of baring your soul and you get to the photos abd you think
" OOO SHES NICE " Will sendher a message andxssy high but before you can you get notification saying someone wants to chat
Great you think maybe this 10 of bring alone may just change.
You clicking and " THAT WILL BE £19.99 a month thanks very much.
So it's bCk to watching TV alone and walking the Dog.
I've asked for my Account to be deleted.
It's like Prostitution having to pay to chat to women who are obviously lonely too but fo they have to pay or are they the Honey to the Bees so to speak.
No thanks I ain't paying for Friendship.
These sites pray on people's loneliness.
I woukdnt give it any rating but it won't allow it to be blank.

Date of experience: March 17, 2023
California
1 review
2 helpful votes
Follow LORI L.
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Horrible just horrible!
September 15, 2020

Cant believe this company? Charges closed account for monthly fees? Unbelievable charges against my card again n again from 0ur time ripp off ripp offffgsss

Date of experience: September 15, 2020
GB
1 review
7 helpful votes
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Sorted by bank
October 18, 2022
Updated review

Following my last negative review I have contacted my bank and this produced a refund.
Nothing more to say.

Date of experience: October 18, 2022

I Needed to contact Ourtime to stop a payment being taken from my account. I could not get a reply to phone messages. No reply from emails. No response to they're contact form I sent to them.
I also tried to contact them when I saw the pending transaction to try and stop it. No luck.
The payment of £49.95 was taken from my bank account. I called my bank and they have put through a payment refund request
Watch this space.

Date of experience: October 14, 2022
North Carolina
2 reviews
4 helpful votes
Follow Yvonne S.
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Stay away don't waste your money! The people on there are most likely not someone you are looking for!

Date of experience: March 5, 2021
Thailand
10 reviews
46 helpful votes
Follow Tim S.
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My granddaughter helped me sign up and create my biography. I met a very nice woman who I have been courting the last several weeks.

Date of experience: July 17, 2014
Georgia
1 review
5 helpful votes
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Not even on here for a week and want my money back!
February 11, 2023

I have been on a few dating sites throughout the years. This is the WORST! I have never seen so many awful men in all my life!

Date of experience: February 11, 2023
GB
1 review
0 helpful votes
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Scammer on Our Time
August 10, 2021

Speaking to 'Loris' for 1 week pledged undying love 4 days in. Then asked for 890
00 to export his lemon crop! Come on!

Date of experience: August 10, 2021
GB
1 review
3 helpful votes
Follow David P.
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Every time I try to log in it just states error try again even changelng my password won't work site is a load of rubbish

Date of experience: July 6, 2017
GB
1 review
3 helpful votes
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Scam sight stopped my monthly payment now I can't get back on my profile but will let me get onto a new membership

Date of experience: July 21, 2022
Arizona
1 review
3 helpful votes
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We were married a week and 2 days ago... i was fortunate to meet a very loving, romantic and giving man. I finally met my true soul mate.

Date of experience: July 23, 2017
North Carolina
1 review
3 helpful votes
Follow Trish L.
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Poor customer service
January 5, 2023

I set up an account and had just paid one month to try it out.
There were a lot of matches. Takes some sorting through like anywhere, but I was pleased with the number in my area. Seemingly better than other apps on that.

One guy found out I am a private chef and has an event next week that he hasn't been able to get anyone for. We had taken a lot of time on site (safe) to discuss all the details and planned to meet on Saturday. Mind you, HE asked me. I was helping HIM. I did not solicit him. At the time, my work was not even listed on my profile.
Anyway, I was waiting to give him my number until I was he was real about it. The site deleted my account and said it was because I was soliciting and the site is for relationships. That's just weird. The guy asked what I did for work. I told him, he needed help with an event. So much wasted time.

I was having other conversations. A lot actually. I tend to respond to everyone The one that I thought was a good match had just asked if we could exchange numbers. I told him yes. But boom, everything is deleted. Wasted conversation time.

Apparently, they don't research before deleting accounts and shutting things down. To me, it's a pain to fill those profiles out and load pictures. I haven't been on a dating site for a long time because it takes so much time. Now, this one wastes it for you.

The best part… I had contacted customer service because I live in a small town and don't want that on my profile but couldn't find a way to remove it. A guy had said my town was small and everyone knows everyone and he could look that up. That felt creepy. I usually post the large town next to me on profiles for safety reasons. So I asked them how to do that. No response other than: you're soliciting and we have deleted your account. I can only assume they didn't even look at anything else with my account since they won't respond to messages. This is unhelpful and unprofessional customer service.

Also, not the best app, there are glitches. All the smilie faces turn to two? Lol

I had to re-input my profile information several times. Still didn't save. One guy was mad that I had kids when my profile said none ‍

Date of experience: January 5, 2023
Florida
1 review
0 helpful votes
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5 hours away
June 4, 2023

Need to get a clue by area applicant lives. My 2 matches today were an amputee and a 240 pounder. Seriously, not a match whatsover

Date of experience: June 4, 2023

Overview

OurTime has a rating of 1.5 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 52nd among Senior Dating sites.

service
113
value
125
shipping
31
returns
42
quality
103