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Never book a flight with Snap Travel, they are a fraudulent company. I booked a flight with Snap Travel paid with a CC, my flight was cancelled which I was never informed of because the airline didn't have my email I found out they booked the flight with company Aeroplan "miles" which is illegal, you can NOT "sell" miles. After talking with the airline they cancelled the booking because it was booked illegally with company miles. I left a review I was contacted by Snap Travel to please take down the review they would book another flight, which they did "again" with miles! I talked to the airlines and was told that the flight was flagged fraudulent on their end. I would have been at the airport, "denied" boarding for an international flight with "2" dogs if I had not checked on the reservation. If you booked a flight with Snap Travel, contact the airlines and make sure the flight was not booked with miles, they are making a lot of money taking cash and paying with miles, in my case the flight was $880 they paid CD$70 for the flight which was reflected in the booking. I have since disputed the charge and booked my flight through the airline directly.
Tip for consumers:
Do not book a flight with Snap Travel, if you did contact the airline directly with your booking code and ask if the flight was booked using company miles, if it was you need to dispute the charge with Snap Travel ASAP , miles can NOT be sold, they can only be gifted. It is illegal to sell miles that is what Snap Travel is doing without the customers knowledge.
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I did not use the flight I booked, it was flagged at fraudulent and cancelled by the airline
Stay away don't waste your money! The people on there are most likely not someone you are looking for!
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I booked a room and immediately noticed a typo on the confirmation. I called the hotel and they...
Hi there. Thank you for reaching out. Our team here isn’t currently able to service flight-related concerns and cancellations. The team I’m connecting you with you to has all the flight reservations and will be best equipped to help with your request. Please call 1-833-600-5830. That will get you in touch with our flight team, BookingVault, who is best equipped to answer questions related to flight reservations. Let me know if I can help with anything else.