• SilverSingles

SilverSingles

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

SilverSingles has a rating of 1.13 stars from 518 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SilverSingles most frequently mention customer service, fake profiles, and email address problems. SilverSingles ranks 32nd among Senior Dating sites.

  • Service
    167
  • Value
    174
  • Shipping
    28
  • Returns
    65
  • Quality
    149
Positive reviews (last 12 months): 5.7%
Positive
4
Neutral
0
Negative
66
87
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Very disappointing to find Silver Singles duplicated profile information and sent them under various names.
  • Now I wonder if SS customer service is for real because it the same "sorry" response?
How would you rate SilverSingles?
Top Positive Review

“Silver Singles is a rip off”

Paul C.
3/12/24

I signed up for a one month subscription of 79.00 after about 10 days I could no longer access my account. After about 20 email to customer support I did get a reply they told me of the information and verified proof that I paid. Pain in the $#*! but I did and have since sent additional information about another 20 emails with no reply. While I was on the site there are many more fake profiles then real ones. I suggest to future people looking at this site stay away do not give them your money cuz once you do you will never hear back from them if you have questions. I suggest their management team do a better job. I will never ever use SS again and I suggest no one should. Paul in Calgary

Top Critical Review

“Meet a criminal”

Roseann D.
2/18/24

80% of the matches provided by SingleShingles were a farther distance than the mileage range that I had set up in my profile. 50% of the people they listed as matches were later identified as nefarious and avoid giving them your credit card. I contacted Silver Shingle (my name for the website) about these issues and they were never addressed. And I was a paying customer for their shoddy services.

Reviews (518)

Rating

Timeframe

Other

Reviews that mention popular keywords

silver singles (100) customer service (80) email address (24) phone number (29)
Thumbnail of user roseannd27
1 review
0 helpful votes
February 18th, 2024

80% of the matches provided by SingleShingles were a farther distance than the mileage range that I had set up in my profile.
50% of the people they listed as matches were later identified as nefarious and avoid giving them your credit card.
I contacted Silver Shingle (my name for the website) about these issues and they were never addressed.
And I was a paying customer for their shoddy services.

Service
Value
Quality
Thumbnail of user lindam6166
1 review
4 helpful votes
January 20th, 2024

I've been on the site for 3 months now. Of the several matches I've reached out to and/or reached out to me (probably around 15 people) I've received notifications of fraud on 1/2 of them. There are a lot of scammers on the site and it seems that they don't have a good security/review system in place to identify them before they connect with people. Save your money this site is not reliable or safe.

Thumbnail of user corinnak14
2 reviews
1 helpful vote
January 29th, 2024

This dating site is as bad as it gets. 90% of the men they are suggesting have no photos and when you ask them (the men) for a photo they do not respond.
It is a total waste of time trying to choose someone to say hello to when you can't see what they look like. I have at least six photos of myself on the site. There should be a stipulation for the people using the site that they can only post a profile if they have at least one photograph. Look at the blank photos, you'll get the idea. A waste of time and money! Grrrrrrr🤬

Tip for consumers:
This site is a total waste of time and money!

Products used:
Dating site

Service
Value
Quality
Thumbnail of user maramilons
1 review
0 helpful votes
March 14th, 2024

Absolutely terrible site. Locked me out, no explanation given, then they required personal information to no end. Extremely frustrating dealing with these people. I live in a large metropolitan area where there are many options. My matches were far away, Tucson and Palm Desert. I would not recommend this site and they are not worth any stars!

Service
Value
Thumbnail of user sandras4027
1 review
0 helpful votes
March 9th, 2024

I was a client for 3 months. During that time, I have no confidence that I ever interacted with a "real" person. Many I figured out on my own were fake and others the company warned me were fake profiles. Stay away from this site

Service
Value
Quality
Thumbnail of user robind336
3 reviews
52 helpful votes
October 2nd, 2021

They have random, ineffective matching system with no regard to your preferences. The majority of profiles are fake. Tricky auto-renewal and cancellation policy. SilverSingles fails on all fronts. It is membership-based, so they play all these tricks with automatic renewals, recurring payments and inability to cancel. Obviously, SilverSingles platform is geared to rip off. It's just another time-waster and money-vacuum.

Thumbnail of user carolinep321
1 review
0 helpful votes
February 14th, 2024

Most horrible site I have ever seen. My preferences were not met, on the contrary they sent me anything they had. There's no protection for re-use of your photos. I added watermarks to prevent re-use but they refused to post them. Most matches who communicated with me were fake. I saw the same photos with different names/age/city several times. The site has no control. They also allow non-members who have not paid AND do not have photos up to contact you. I contacted them twice but to no avail

Service
Value
Quality
Thumbnail of user emde
1 review
0 helpful votes
January 28th, 2024

Don't waste your hard-earned money on this website. There is little to no oversight in who presents themselves, and half of the profiles are fake, scammers, and big-time "Love Bombers" trying to win your heart so they can set you up for an "ask" (money). Ladies, if you are a widow, BEWARE. Profiles of some of these men disappear, but there is no notification to those who communicated that there was misconduct. I've learned that I am better off alone! Read up on online dating "Red Flags." Educate yourself or your heart will be broken.

Service
Value
Returns
Quality
Thumbnail of user jillg567
2 reviews
3 helpful votes
December 8th, 2023

Be careful ladies, the site if full of scam artists. Asking for phone numbers, email address. If the grammar is off, most likely they are hitting you from somewhere outside of US. RADAR UP

Service
Value
Quality
Thumbnail of user jimm2829
1 review
1 helpful vote
January 28th, 2024

This site is full of fake profiles. I have received over 10 messages from silver singles that profiles contacted me were not verified. My preferences I put in are ignored and I receive messages from all over the country. I tried contacting customer service but have not heard back. I tried to address it on my profile page but it was rejected. This was what I posted

"Interesting site. I've had no less than a dozen likes where I've been notified that the profiles could not be verified. So I'll make it easier so I can hopefully stop getting scams. I'm looking to meet someone in the west palm beach area, preferably within 30 miles. I'm not interested in using WhatsApp or any other web based platform. I'm more traditional and will either use this site to communicate or when you're ready, text or talk." Again, the rejected it. In my opinion, waste of time and money

Service
Value
Thumbnail of user jessamync4
1 review
0 helpful votes
February 7th, 2024

Deceptive marketing, lack of basic site functions, 95% of matches out of state beyond the 50 mile radius parameter set on profile, MANY fake profiles and scammers, and most important of all, the worst customer service I have ever received from any organization. TOTAL waste of money.

Tip for consumers:
refused a refund after proof of fake accounts

Products used:
online dating for 3 months

Thumbnail of user tewiggins07
1 review
7 helpful votes
December 28th, 2023

I purchased a 3 mos subscription just to try it out. I cancelled the subscription only to find out it renewed for 6 mos, 4 mos later after I cancelled. When I voiced my complaint I was told I was not able to get a refund. Supposedly you have to cancel 3 days after your first initial subscription. It's a fraud and scammer. DO NOT SUBSCRIBE. False advertising. They tell you getting a refund is easy. It's not!

Thumbnail of user mohamedk4
3 reviews
2 helpful votes
March 13th, 2024

The vast majority of contacts I've received from Silver Singles are from fake profiles. Its so easy to spot them, they post 1 photo and put little to no effort in writing their profile with scant to very little detail. What a waste of money.

Service
Value
Quality
Thumbnail of user pamm1133
1 review
8 helpful votes
December 6th, 2023

Be careful who you deal with on this site. They are mostly foreign men showing off a fancy life style trying to charm with sweet words and sending fake pictures of food they make taken online,. Be careful do not interact or reveal all your information till you really know them well and do a video call at a later stage. I only met one person so far who was real and able to establish a friendship with genuine intentions out of the many men who contacted me.

Service
Value
Shipping
Returns
Thumbnail of user mela147
1 review
1 helpful vote
February 7th, 2024

Most of the gentleman who was my match lived over 100 miles away I had set the mileage or distance and it's way over the distance that I had said I'd be willing to go a lot of scammers so I don't even get on it anymore it's not worth my time or effort

Quality
Thumbnail of user paulc3919
1 review
0 helpful votes
March 12th, 2024

I signed up for a one month subscription of 79.00 after about 10 days I could no longer access my account. After about 20 email to customer support I did get a reply they told me of the information and verified proof that I paid. Pain in the $#*! but I did and have since sent additional information about another 20 emails with no reply. While I was on the site there are many more fake profiles then real ones. I suggest to future people looking at this site stay away do not give them your money cuz once you do you will never hear back from them if you have questions.
I suggest their management team do a better job. I will never ever use SS again and I suggest no one should.

Paul in Calgary

Thumbnail of user ramosnjr
1 review
0 helpful votes
April 8th, 2024

I was looking for a website to find someone to become close to. I tried the popular one POF but in order to respond to someone or read a message you must pay a fee. I found this app silver singles and the big advertisement was free. I thought I'd give it a try. What they failed to tell you joining up is free. But to view the other person's picture send them a message or to read a message you must buy their premier package. These websites should be banned no one to waste their money on this crap. At least POF will allow you to see the other person and let you send one message her day on their free membership. Still looking for a alternative to these dating site.

Thumbnail of user tammystillwater
1 review
3 helpful votes
February 7th, 2024

I had been on the site for about 4 weeks. I hated it, so I clicked to cancel, but was going to ride out the rest of the 3 month subscription I had purchased. I added a new photo of myself, and updated a couple of the questions, and was making plans with a gentleman to meet soon and suddenly without warning they canceled me, blocked me entirely from the site, and sent an email to me saying I had to send them my photo ID or drivers license to be reinstated due to 'inconsistencies'! Meanwhile, this gentleman I had connected (and fortunately exchanged phone numbers with previously) let me know they sent him an email also that said, "We advise you discontinue contact with this person (me) as we suspect this is a scammer /fake profile"! The nerve of them! Not to mention, it was then I realized that this company exists in Berlin, Germany...yep that's the address listed on the email where I am supposed to be sending total strangers my photo ID?!? THEY are the scammers! Stay far away from this and all dating sites. Turns out they are all owned by the same company and clearly they do not want you to find a match. This was not about 'inconsistencies'. My photo was not much different from my others. I don't know but it was totally unfair, and I have to wonder how many other men I had chatted with now believe I am some scammer when I am NOT! Absolutely infuriating. Stay way way way far away from Silver Singles. Additionally, there are legit scammers on there...they are easy to see through most of the time. I did NOT appreciate being lumped in with them one bit.
Thanks for nothing Silver Singles. Much to your dismay, I'm sure, I have met someone...the person you seem to have tried to prevent me from meeting, as the cancelation happened literally during our chat exchange on your website, and right after our last exchange about meeting (ironically or coincidentally...or more likely intentionally!) I don't have the original purchase email, but here are 2 other emails I received from them more recently. Hope that helps.

Tip for consumers:
They say they are sending a refund but so far I have not received it! They are scammers.

Service
Value
Returns
Quality
Thumbnail of user winterp7
2 reviews
5 helpful votes
September 4th, 2023

You can set preferences but that doesn't matter, which is frustrating. I keep getting notifications- for nothing- just a clickbait, which is frustrating. People actually think they are gonna have kids with possible matches on this site. Could not change locations when I moved (or at least not immediately but I deleted my account before I checked back)

Tip for consumers:
How frustrating it is

Service
Value
Returns
Quality
Thumbnail of user davidw7648
1 review
0 helpful votes
March 14th, 2024

There are NUMEROUS profiles of "women" that are fake, and there is a pattern that they follow. Most of the "female" scammers are foreign born but have lived in the US for a while. They live outside the distance parameters established on my profile. Parents are dead now and always self employed. They also are out of town on a business trip working on a contract. They spend about a week enticing you to fall in love with them. When they think they have you snared, they ask you to either send them money or material things of value, such as a computer, iPhone, etc. In many cases they claim to have been robbed and lost their phones and computers. Just remember. Once they ask for money, it is no longer real.

Thumbnail of user mandyd148
1 review
7 helpful votes
November 26th, 2023

I suggest never using any dating site, they are all scammers not to mention the incredibly bad-looking dumb people lurking on them. Better to be single and confident and happy. Who needs a loser?

Products used:
dating site

Service
Value
Shipping
Returns
Quality
Thumbnail of user shirleys1646
1 review
1 helpful vote
February 10th, 2024

I live in Central Arkansas. I was overwhelmed with "matches" that live in Louisiana, Mississippi, Texas, Kentucky, even California. That was after my preference of 100 miles. I complained and was told to make my preferences stricter. I did. 50 miles and rigid age bracket, race, religious preference, etc. I haven't received a match since, it's been a week.

Tip for consumers:
There are no real men within 50 miles on that dating site.

Products used:
Dating site: Silver Singles

Service
Value
Quality
Thumbnail of user moronas
1 review
4 helpful votes
November 2nd, 2023

I have started be deluged by dozens per day of different spam "I want your body" type emails that all trace back to silverflirts.com. I have never clicked on anything remotely related to this type of website, so obviously someone there is passing my email addy to the scammers. When you click on the unsubscribe link you are taken to a generic "subscription cancelled site

Products used:
None. It is a scammer operation that sells "memberships" to a bogus "dating" site.

Quality
Thumbnail of user rwisser4
1 review
0 helpful votes
April 8th, 2024

Since I'm over 70 I thought SS would be the perfect site to meet a good man my age. Sadly I was wrong! 9 out of 10 of the matches who reached out to me or I to them ended up being fake scammers! After my first encounter of be stood up at the church meeting place I started communicating with SSCustomer Service based in Berlin. GERMANY. Nice representative that apologized and assured me they were working on it. They have standard language response that I get each time I email SS about another fake person who has contacted me. Now I wonder if SS customer service is for real because it the same "sorry" response? And they have no credited my account as i asked. I've demanded my money back that I paid upfront 6 months (required to even communicate with anyone). I NEED SS to tell me they will give me my money back and cancel out my account and all thevdata about me. Im so disappointed. I've spent so much time and effort for nothing!

Thumbnail of user soniw2
1 review
0 helpful votes
March 4th, 2024

I contacted them after I received a notificatin my password was changged, which I did not do. Then was told I didn't have an account since 2021 and upon inquiry told the name was changed. They did not cancel or close the account after I provided the requessted ID. I went in and closed it, but I don't know if they had access to my billing information. They should have closed the account and taken info down when I provided my information to them. So far they have not done a thing to protect me or my information. Nor the people I was in contact with. I then logged back in to the closed account and deleted my profile, which I guess I should have done in the first place. But no one told me what to do. They are useless.
PS half the men that contacted me were scammers and phonies.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Looking for over 50 dating? SilverSingles is the 50+ dating site to meet singles near you - the time is now to try online dating for yourself!

How do I know I can trust these reviews about SilverSingles?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.1
518 reviews
Have a question about SilverSingles?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business