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The vast majority of contacts I've received from Silver Singles are from fake profiles. Its so easy to spot them, they post 1 photo and put little to no effort in writing their profile with scant to very little detail. What a waste of money.
Booked a vacation through them which cost $9000. For one of the hotels, the cost for 3 rooms for 5 adults was $831. I checked their website a few days later and saw the same hotels, same dates, same number of rooms on the same website (Expedia) for $752. I submitted the price guarantee request to get the difference for the lower price and they rejected it. The reason they gave was bogus... they said the quote i got was identical (same hotel, same number of rooms, same dates) however the screen shot I submitted for proof was for 1 extra guest. So even though I got a quote for same number of rooms with more people in them for less money on thier website, they claimed that it was not an "apples to apples" comparison. When i went back to get the lower price quote with only 5 guests like my original quote which i paid, the lower rate had been removed. Bogus guarantee.
This company is very shady and don't disclose terms, take forever to answer phone (1 hour+), and once they have your credit card number they basically tell you they will charge you for whatever fees they like even when those fees are not disclosed on their website. Thieu agents also are rude and speak over you and don't let you finish your sentence before interrupting you. They have no clue what customer service means and are clearly not in business to get repeat business from repeat and happy customers.
Tip for consumers:
book on the reputable sites like orbitz, priceline, or other major travel sites. Faregeek is the same outfit as bookairfare.com and they were only $20 cheaper but when they get your credit card they will charge it for what they like.
Mohamed K.'s review of FareGeek earned 2 Very Helpful votes
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Check-out is clunky and annoying with delivery vs shipping addresses if they're different.
Hello Mohamed, we are sorry for the inconvenience caused to you while designing the artwork. Though we have worked hard to make the design tool easy and provide best possible options, we understand that there is room for improvement. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.