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OurShopeeReviews 120

2.4

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OurShopee Reviews Summary

OurShopee has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurShopee most frequently mention customer service and order number. OurShopee ranks 76th among Electronics sites.

service
51
value
46
shipping
49
returns
44
quality
43

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Bahrain
1 review
0 helpful votes
Follow Jineesh M.
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Good shopping experience
September 13, 2021

Very nice shopping experience. I received my order same day,, nice instalment plan.
Thanks ourshopee

Date of experience: September 11, 2021
AE
1 review
0 helpful votes
Follow Rahu R.
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One of the best online stores in UAE avail instalment purchase for electronics. I have purchase one plus 8 on instalments. It eased my financial constraints.

Date of experience: September 11, 2021
AE
1 review
0 helpful votes
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Good service
September 13, 2021

Good service. Fast delivery. Best Price. Product is genuine.one of the best online company in uae-
-oman

Date of experience: September 11, 2021
AE
1 review
0 helpful votes
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Grt experience
September 13, 2021

Fast delivery and genuine products.
Good to go e commerce company.
All categories are present and have wide selections.

Date of experience: September 11, 2021
AE
1 review
0 helpful votes
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Good service
September 13, 2021

Best products and price is very good. Ourshopee is one of the best ecommerce company in dubai.Iam really satisfied with ourshopee.

Date of experience: September 11, 2021
Bahrain
1 review
6 helpful votes
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Never Order From Our Shoppee
They take the order deduct money instantly
Their customer support on WhatsApp, email or calls never answer nor reply to emails and messages sent.
Product shown its available after booked and paid the amount they are saying its out of stock.
They do not deliver their promises they do not send on time.
Book and pay them on your risk
Pathetic services
Overall see below in advance they will send a message to complaint message or email on below details but that also they don't do.
So guys be careful

Date of experience: August 19, 2021
Kuwait
1 review
0 helpful votes
Follow Sachin M.
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Worst Customer Service, The one which ordered they dont have at last i need to buy 3 items in order to make up the money and 2 items i went to the office and collected since its getting too delayed for 3rd one paid 5kd additional and got after 2 weeks, Their customer service never answer calls rather if they want to convey we need to message in whatsapp then only will they will call back. 1/5-and 2 is for genuine product.

Date of experience: August 3, 2021
AE
1 review
0 helpful votes
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NOT RECOMMENDED!
July 8, 2021

I'm calling our shopee hotline but no one answering. And already one week from the date of purchase and the item is not deliver yet... this our shopee online is really not recommended...

Date of experience: July 8, 2021
AE
1 review
0 helpful votes
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I deal with
July 7, 2021

I dela with ourshopee more than 5 times all time my experience was outstanding. They are improving day by day and the way they are communicate with customers is a lesson to all other online shopping companies in Dubai

Date of experience: July 7, 2021
AE
1 review
0 helpful votes
Follow Bijo T.
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I purchase OnePlus Nord from Ourshopee, I received a used phone instead of new one, then I spend around 4 days to talk to a coustomer service exicutive. Nobody will pickup the call and answer
Don't purchase fron Ourshopee

Date of experience: July 3, 2021
Bahrain
1 review
2 helpful votes
Follow Zainab A.
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It was very easy when using your site or app, and I received a call from your company to confirm the order and I was amazed, now as per what they said is that I will be receiving the order within 24 hours! But I didn't receive it yet, plus I've been calling the same number since afternoon, however; No one answered. If you can please advice with this matter as I'm waiting for my order.

Thank you

Date of experience: June 24, 2021
Qatar
1 review
0 helpful votes
Follow Nawal F.
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Had an excellent experience with the delivery of my order. The order was delivered to me within 24 hours.

Date of experience: June 9, 2021
AE
1 review
1 helpful vote
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Excellent
June 9, 2021

Great prices and speed of delivery! The item was delivered the day after the purchase, even though the app was saying 5 days to delivery! Great job!

Date of experience: June 8, 2021
AE
1 review
0 helpful votes
Follow Mae M.
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I ordered black and decker blender but it's not working. Im trying to contact the customer service but no one is responding and this OurShopee is not recommended online store. This is the 3rd week I'm waiting to contact me because I informed already. But still hoping that they will contact ASAP..

Date of experience: June 4, 2021
AE
1 review
0 helpful votes
Follow mohammed omar F.
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I ordered on line and the amount taken from my credit cards on 21/4/2021
My order number is *******R945K
One of your staff called me and said that they will be refund my money. But so far I didn't receive any, And trying to write a complaint on your website but always cannot reached. Please call me or return my money.

Date of experience: May 10, 2021
District of Columbia
1 review
0 helpful votes
Follow Afsal Y.
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Good service. Fast delivery. Very good customer care service. Product is genuine.one of the best online company in Qatar.

Date of experience: April 24, 2021
Oman
1 review
0 helpful votes
Follow Jamshid K.
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I bought intex an air bed from Ourshopee on last week, They amazed me with their delivery speed, Approximately with in 10 hours they delivered my product. Thank you Ourshopee.

Date of experience: April 24, 2021
AE
1 review
4 helpful votes
Follow Afsal C.
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Cheating online shoppe no 1 in uae. Please guys dont use this online store very very bad online store this.!

Date of experience: February 26, 2021
Bahrain
1 review
0 helpful votes
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We were very dissappointed when ou goods arrived. They were Factory seconds, broken and unusable. We tried to contact this vendor and lodge a complaint. No response. We were ripped off.

Date of experience: February 17, 2021
AE
1 review
5 helpful votes
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DELIVERY DATE DELAYED!
February 9, 2021

I MADE MY ONLINE ORDER ALON 1ST FEBRUARY 2021 AND STILL WAITING FOR MY ITEMS TO BE DELIVERED I HAVE CALLED YOUR CUSTOMER CARE SO MANY TIMES AND EVERYTIME ONE LADY PICKS UP THE PHONE AND SAY THAT IT WILL BE DELIVERED TODAY AND IT'S REALLY DISAPPOINTING ABOUT THE CUSTOMER SERVICE... THE PAYMENT THEY TOOK IT VERY SMOOTHLY BUT THE ITEMS I'VE ORDERED STILL NO... THIS IS VERY BAD MY MOBILE NUMBER *******013 MY ORDER NUMBER P9509 REFERENCE NUMBER *******U430N

Date of experience: February 9, 2021

From the business

OurShopee is an emerging best online shopping store in UAE. We offer genuine products with attractive discounts & best deals in Dubai, UAE.


ourshopee.com
Founded in 2011
Dubai, Dubai, United Arab Emirates