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OurShopee has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurShopee most frequently mention customer service and order number. OurShopee ranks 76th among Electronics sites.
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Very nice shopping experience. I received my order same day,, nice instalment plan.
Thanks ourshopee
One of the best online stores in UAE avail instalment purchase for electronics. I have purchase one plus 8 on instalments. It eased my financial constraints.
Good service. Fast delivery. Best Price. Product is genuine.one of the best online company in uae-
-oman
Fast delivery and genuine products.
Good to go e commerce company.
All categories are present and have wide selections.
Best products and price is very good. Ourshopee is one of the best ecommerce company in dubai.Iam really satisfied with ourshopee.
Never Order From Our Shoppee
They take the order deduct money instantly
Their customer support on WhatsApp, email or calls never answer nor reply to emails and messages sent.
Product shown its available after booked and paid the amount they are saying its out of stock.
They do not deliver their promises they do not send on time.
Book and pay them on your risk
Pathetic services
Overall see below in advance they will send a message to complaint message or email on below details but that also they don't do.
So guys be careful
Worst Customer Service, The one which ordered they dont have at last i need to buy 3 items in order to make up the money and 2 items i went to the office and collected since its getting too delayed for 3rd one paid 5kd additional and got after 2 weeks, Their customer service never answer calls rather if they want to convey we need to message in whatsapp then only will they will call back. 1/5-and 2 is for genuine product.
I'm calling our shopee hotline but no one answering. And already one week from the date of purchase and the item is not deliver yet... this our shopee online is really not recommended...
I dela with ourshopee more than 5 times all time my experience was outstanding. They are improving day by day and the way they are communicate with customers is a lesson to all other online shopping companies in Dubai
I purchase OnePlus Nord from Ourshopee, I received a used phone instead of new one, then I spend around 4 days to talk to a coustomer service exicutive. Nobody will pickup the call and answer
Don't purchase fron Ourshopee
It was very easy when using your site or app, and I received a call from your company to confirm the order and I was amazed, now as per what they said is that I will be receiving the order within 24 hours! But I didn't receive it yet, plus I've been calling the same number since afternoon, however; No one answered. If you can please advice with this matter as I'm waiting for my order.
Thank you
Had an excellent experience with the delivery of my order. The order was delivered to me within 24 hours.
I ordered black and decker blender but it's not working. Im trying to contact the customer service but no one is responding and this OurShopee is not recommended online store. This is the 3rd week I'm waiting to contact me because I informed already. But still hoping that they will contact ASAP..
I ordered on line and the amount taken from my credit cards on 21/4/2021
My order number is *******R945K
One of your staff called me and said that they will be refund my money. But so far I didn't receive any, And trying to write a complaint on your website but always cannot reached. Please call me or return my money.
Good service. Fast delivery. Very good customer care service. Product is genuine.one of the best online company in Qatar.
I bought intex an air bed from Ourshopee on last week, They amazed me with their delivery speed, Approximately with in 10 hours they delivered my product. Thank you Ourshopee.
Cheating online shoppe no 1 in uae. Please guys dont use this online store very very bad online store this.!
We were very dissappointed when ou goods arrived. They were Factory seconds, broken and unusable. We tried to contact this vendor and lodge a complaint. No response. We were ripped off.
I MADE MY ONLINE ORDER ALON 1ST FEBRUARY 2021 AND STILL WAITING FOR MY ITEMS TO BE DELIVERED I HAVE CALLED YOUR CUSTOMER CARE SO MANY TIMES AND EVERYTIME ONE LADY PICKS UP THE PHONE AND SAY THAT IT WILL BE DELIVERED TODAY AND IT'S REALLY DISAPPOINTING ABOUT THE CUSTOMER SERVICE... THE PAYMENT THEY TOOK IT VERY SMOOTHLY BUT THE ITEMS I'VE ORDERED STILL NO... THIS IS VERY BAD MY MOBILE NUMBER *******013 MY ORDER NUMBER P9509 REFERENCE NUMBER *******U430N
Answer: Dear Customer, We have not received your order, request you to check which company you placed order from? Thank You Ourshopee
Answer: Dear Customer, Please provide your phone number or order id, so that we can check the issue and solve it. We are receiving lot of fake comments so need to be sure and if it is genuine we will make sure the issue will be solved
OurShopee is an emerging best online shopping store in UAE. We offer genuine products with attractive discounts & best deals in Dubai, UAE.