website thubmnail of Oskarr
How would you rate Oskarr?
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Minnesota
1 review
0 helpful votes
Follow Mavis M.
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After ordering a pair of low heel sandals, I waited (without any updates from the company) over six weeks to receive them, only to find they are way oversized and not at all adjustable cheap plastic and wood. In response to a request to return for a refund, they are telling me I should just wear them even if they don't fit. They told me it would cost too much to return them (at my expense) so they recommend I give them to someone else as a gift! They are clearly unwilling to deal with a return, but there was no indication of that on their website or of the extensive shipping delay.

Date of experience: August 17, 2019
Georgia
1 review
1 helpful vote
Follow Evelyn S.
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The shoes I ordered did not fit. The web site says they offer refunds and returns. Not true. After several attempts to talk me into keeping the shoes I mailed them in the original packaging to the return address on the package in California. Now I am told they had to be sent to China. I had already resigned myself to losing my money and I
Don't see how this company can survive. They will not get any more money from me.

Date of experience: September 12, 2019
California
3 reviews
5 helpful votes
Follow Jody W.
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Just like others here, the company is a complete scam, they doubled my order and of course charged me for both, even though I wrote them repeatedly before the order was even sent telling them to send only one pair of shoes, they went through probably 8 emails asking me to give one as a gift or would I like a different color, etc. When I received them, they again gave me a runaround to return, then ultimately told me they would only take them back if I sent it with tracking, which was going to cost me $80, more than the shoes cost! I sent them back anyway, and now they are saying they can't confirm they received the shoes back unless I have a tracking number. So, $71 lost. Crooks with abominable business practices.

Date of experience: December 20, 2019
California
1 review
1 helpful vote
Follow Elizabeth S.
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Do not buy from Oskarr.com. I'm only giving 1 star because zero was not an option. Their website says they have a "30-day no-hassle" return policy, yet they refuse to take back the shoes or refund my money. The shoes are way too wide, but like the other reviewer stated, they suggest that I wear them even if they don't fit! In addition, they arrived in a bag! Not a box, a bag, and the shoes did not even have anything in the toe to give them support (like cardboard or tissue). They arrived with fold lines on the toe part of the leather. Look at their Facebook to see comments from other unhappy customers. They do not honor their stated refund policy.

Date of experience: August 19, 2019
North Carolina
1 review
0 helpful votes
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RUN DONT WALK
October 10, 2019

Never buy shoes from this website. I would give a "0" if I could. My order was duplicated and was charged twice for both orders. I asked for a refund on one of the orders for more than two months and have been repeatedly told the refund was made. They have since stopped responding to my email and I never received my money. This is a total scam.

Date of experience: October 10, 2019
California
1 review
0 helpful votes
Follow Sharon S.
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Saw a great ad for their shoes on facebook, purchased them, received the shoes many weeks later. Shoes are terrible, no arch support, no padding, and do not fit. When I asked to return them, they advised me that it would be too expensive to return them by mail, and that I should give them as a gift to someone else! Do not buy from this company. I don't mind buying shoes online if there is a good return policy. Oskarr is not a company I would buy from again.

Date of experience: August 28, 2019
California
1 review
0 helpful votes
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Scam
August 21, 2019

I ordered a pair of shoes. 2 months later of trying to reach them and finding out what happened to my order. They have finally arrived. See photos. The first two photos are what I bought. The last two photos are what I received. I told them that I want a return. They said it's not their fault that the size is wrong. They don't even admit that the shoes are not even what I ordered. That it had never happened before. I can give the to someone else. That it will cost me too much money to return the product, etc... they also said, if I'm a good customer, they'll give my $5 credit. Lol

Date of experience: August 21, 2019
Australia
1 review
0 helpful votes
Follow JULIE H.
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READ REVIEWS 1st. U WON'T BUY.
Dreadful to deal with. I want 2 return the shoes-don't fit, 2 big, 2 late. I've had 11 emails trying 2 send the products back. Was offered 5% then 10% discount 2 keep the shoes & then $5. DO NOT BUY. DO NOT GO Near THIS COMPANY

Date of experience: September 18, 2019
New Mexico
2 reviews
1 helpful vote
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Worst Company Ever.!
August 20, 2019

I sure do wish I would have seen these other two reviews before buying shoes from Oskarr. I too was scammed.! The shoes are very uncomfortable and to big. And their Return Policy... it's a joke. They first told me to give them to a friend. I persisted. Then they told me they would only accept the return sent back via airmail, that cost $99. More that the shoes were worth. Emails went back and forth and they fought me the whole way, definitely not wanting to accept a return. I gave up. Basically lost $84 on the deal. I am so angry with the way this company mislead me on the purchase and then how they lied about the refund. Oh sure, I suppose they would have accepted my return if I had airmailed it back to them for the $99, but it would have cost me an additional $22 (original shipping cost is not refundable, that's another $7). You read that right, it cost them $7 to ship me the shoes. I SURE HOPE YOU SEE THESE REVIEWS BEFORE YOU GET SCAMMED BY OSKARR.!

Date of experience: August 20, 2019
Georgia
1 review
0 helpful votes
Follow Susan N.
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The shoes are not even wearable. I have not been able to find how to return them. This is a scam. Do not order from this company.

Date of experience: November 12, 2020
Minnesota
1 review
1 helpful vote
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Oskar sandals
September 18, 2019

A dishonest company that will not respond to problems with their products. Do aste your money. Avoid them like the plaice.

Date of experience: September 18, 2019

Overview

Oskarr has a rating of 1 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Oskarr ranks 550th among Shoes sites.