website thubmnail of OrthoticShop

OrthoticShopReviews 11,361

4.7

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Jim P.
10 reviews
0 helpful votes
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Very easy straight foreward order and payment, without any catches! AWESOME SHOES!

Date of experience: March 31, 2013
Penny B.
3 reviews
0 helpful votes
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Haven't worn the shoes much yet
March 31, 2013

Haven't worn the shoes much yet - I'm wearing them for short periods of time. They are "thongs" so they aren't very comfortable between my toes yet. Otherwise, the sole feels great and they look good!

Date of experience: March 31, 2013
George R.
9 reviews
0 helpful votes
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I tried and wore the boots indors for 3 days but my feet were still painfull
I believe that it wasn't the boots them self, but the
Sensitivity of my feet. Been trying a long time to find comfortable boots and shoes, but haven't found a pair yet. Maybe I should see a doctor

Date of experience: March 31, 2013
lucy l.
1 review
0 helpful votes
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My feet feels great
March 29, 2013

My feet feels great. I did a 4 mile walk pain free. Thanks

Date of experience: March 29, 2013
George W.
20 reviews
0 helpful votes
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I'm very satisfied with the product as they fit well and are comfortable. This is the first pair of Cat product with orthro insoles that i have owned My feet are so hard to make them feel good after a 14 hr day. Thanks orthro shop.

Date of experience: March 29, 2013
Gail G.
3 reviews
0 helpful votes
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Found things easily
March 29, 2013

Found things easily - although it didn't say what you use to ship. I looked for that and could find if it was parcel post, ups or FedEx that ships out.

Date of experience: March 29, 2013
col N.
1 review
0 helpful votes
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I only purchased onyour toes a couple of weeks ago and its that good i am buying more so that i have a backup supply, regards Col

Date of experience: March 28, 2013
Kristin Y.
3 reviews
0 helpful votes
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Great price on a great product!
March 28, 2013

Great price on a great product!

Date of experience: March 28, 2013
Dianne C.
1 review
0 helpful votes
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This is the second order i\'ve placed in the last 6mth - was very happy with my first purchase. I\'m very happy with your range only wish more sizes were available in the styles i choose, would purchase more items if size were available. Great on-line store.

Date of experience: March 27, 2013
Paula J.
3 reviews
0 helpful votes
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This is my first order
March 26, 2013

This is my first order. The web site is easy to navigate. I will see how it goes from here.

Date of experience: March 26, 2013
SHARON B.
2 reviews
0 helpful votes
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The experience was pleasant, shipping efficient & timely, your follow-up is also appreciated, the product itself is exceptional. Yes, I will shop with you again. Thank You.

Date of experience: March 26, 2013
Greta N.
3 reviews
0 helpful votes
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GOOD PRICING
March 26, 2013

GOOD PRICING

Date of experience: March 26, 2013
josephine d.
2 reviews
0 helpful votes
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Very straight forward and easy to navigate!
March 25, 2013

Very straight forward and easy to navigate! I had to return an item due to size...contacted customer service and had a great experience and my problem was quickly resolved. In this age of rush, rush could'nt care less attitudes it was very refreshing to find a customer service agent who was really concerned about me being satisfied. Keep up the good work!

Date of experience: March 25, 2013
Coe G.
1 review
0 helpful votes
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Don\'t know how you ship your product
March 25, 2013

Don\'t know how you ship your product. We live in Carefree. Az. Which has only P.O. Boxes. If you ship UPS or Fed Ex then the shipping address is the street address. Hope I receive the order as it was not made clear to me how you would ship the order.

Date of experience: March 25, 2013
Donna J.
10 reviews
0 helpful votes
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First time I have ordered
March 25, 2013

First time I have ordered. So far so good.

Date of experience: March 25, 2013
Cathi G.
1 review
0 helpful votes
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It was very easy to buy shoes
March 24, 2013

It was very easy to buy shoes. I have been shocked at how comfortable these arch support sandals are. So, I am very happy with my purchase. AND I have know interest in returning them, BUT I would be like to know about the process for returing for future reference. Is it easy to return? Does it cost to ship back, or do you have a process that's simple like the online store called "Zappos" they make it very easy with no cost for returning. The shoes come in a package that is already easy to return, without having to buy anything. Thanks for the great shoes. Sincerley, Cathi Gross, Ventura, CA

Date of experience: March 24, 2013
Daniel C.
11 reviews
0 helpful votes
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You made it easy!
March 24, 2013

You made it easy!

Date of experience: March 24, 2013
Caryn O.
1 review
0 helpful votes
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Width of shoe size is a little unclear
March 24, 2013

Width of shoe size is a little unclear. I did select for wide in search but there is no confirmation of that in sizing on particular models. A little testing of search selections leads me to assume so but I would prefer to know for sure. Other than that, everything was fine.
Addendum: the sandals arrived on time but, unfortunately, they did not fit so I had to return them. The toe area was far too wide and the toe straps could not be adjusted small enough for me. The ankle strap was much too short to be comfortably adjusted.

Date of experience: March 24, 2013
Peter R.
20 reviews
0 helpful votes
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Price was not the best, but those who were cheaper were out of stock. Combined with free shipping, that made the choice easy.

Date of experience: March 24, 2013
Duike S.
1 review
0 helpful votes
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Nice easy site to navigate :) Was very pleased with my purchase and the speed it arrived, considering I live in New Zealand! Love the comfort, and some nice styles too. Thanks so much!

Date of experience: March 23, 2013