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OrthoticShop has a rating of 4.7 stars from 11,361 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Received wrong size shoe. Ordered 12EEEE and received 12EE.
The return process is hard. Returned by USPS do to I cannot print your requested FED EX label.
This is the 3rd time I\'ve ordered and I am very satisfied with the site and delivery of my orders.
Orthotic Shop products are very good for problem feet. It is the first place I check when I need new shoes.
One of the reasons I miss summer is because I cannot wear my orthaheels. I have inherited bunions and finding good sandals is almost impossible. Keep up the good work!
Very easy great selections of various products.
Excellent experience from beginning to end! Will buy from them again.
My first time shopping with you. I hope the shoes fit. My feet are very hard to please.
Shoes look nice, good support for arches
So far so good. Hope the shoes work. I have had the shoes for a while now and my feet feel better then thy have in a long time. I want to get another pair but you are out of my size right now. But I will be back.
Easy to read descriptions and fast, easy checkout.
Once received, product was as described!
Pleased with shopping
Excellent experience. Easy to identify and order exactly what I wanted with a super price. Order then showed up on my front porch a few days later with no hassle.
Great service and great product!
The site has good information about their products, and helpful information to guide you to the proper shoe.
However, I did not realize that on a $***.** order, I would have to pay $**.** in customs duties. This made the shoes much more expensive than I expected. Therefore, I would not recommend this site to my friends even though the shoes were exactly as described and I like them okay.
Would like to see more sales prices please. Thank you for making the worlk of orthotics a little less embarassing and a little more stylish.
Very easy site to follow
The Backjoy I purchased has been returned for credit.
Found popular shoe in my size out of stock elsewhere.
Using the site is easy, hopefully the product will be great:)
I have not received the orthotics back yet. If they work for me, then I can't be happier. Remains to be seen. Stay tuned :)
Great prices especially with coupons added.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.