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OrthoticShopReviews 11,356

4.5
How would you rate OrthoticShop?
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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and quick delivery. OrthoticShop ranks 1st among Athletic Shoes sites.

service
18
value
19
shipping
18
quality
19
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74,150 reviews
Michigan
1 review
0 helpful votes
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Good product/ poor service
July 31, 2025

I ordered a pair of shoes on line at Orthotic Shop on 7/15/25 Shoes were not delivered until 7/30/2025. I liked the website shoe choices but 15 days to receive the shoes via UPS was ridiculous! When I had not received the shoes after 7 days I emailed and called the company to no avail. The company billed my VISA for total price on 7/16/25.

Date of experience: July 15, 2025
Pennsylvania
1 review
0 helpful votes
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A Pleasant experience
July 27, 2025

I was looking for my Bearpaw slippers in men's 11 wide. I found them on your site.It was easy to use, and I got them in a short time. I will use you again.

Date of experience: July 27, 2025
Kentucky
1 review
0 helpful votes
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Perfect Fit
July 24, 2025

I ordered a pair of Spenco sandals to replace ones i've had for 10 years that I'd glued together, twice. Lots of improvements: arch support that i can feel, softer heels with deeper cup, quieter on wood floors, better traction on slick/wet surfaces - just starting to enjoy my new pair.

Date of experience: July 24, 2025
Canada
1 review
0 helpful votes
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No shoes, no service
July 9, 2025

Bad, bad, bad, so, I order shoes and then get an email that cancels (changed) the order. No reason given. Then, I receive my refund minus $35.00. I guess I got charged for the shipping on a cancelled order, by Orthotic shop.

Date of experience: July 9, 2025
Louisiana
1 review
0 helpful votes
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Good but a problem
July 4, 2025

The shoes arrived safely and look nice. Larry had great difficulty getting them on, as the heel and sides would fold to the inside of the shoe. Part of the problem is my husband's condition and not the shoe. But if the back of the shoe had more body, I think things would be easier. Mary

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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Happy_lady
July 3, 2025

Thank you for sending them in a timely manner, as I really needed them, since the other did not fit!

Date of experience: July 3, 2025
Iowa
1 review
0 helpful votes
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Ortho Shoes
June 21, 2025

After wearing other brands of shoes, I'm back to Orthotic Shoes again. Just can't beat them for comfort.

Date of experience: June 21, 2025
Missouri
2 reviews
0 helpful votes
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I came across orthoticshop one day as I was looking for a discount for vionic slippers. I am so happy I found you.

Date of experience: June 21, 2025
Michigan
1 review
0 helpful votes
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Shoe order
June 9, 2025

My new pair of Spira shoes arrived so fast, and they fit well. Thanks for a great experience and great price!

Date of experience: June 9, 2025
Pennsylvania
1 review
0 helpful votes
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Address Error
June 8, 2025

Because there was an error on my address, the USPS never delivered my product and shipped it back. Orthoshop corrected my address and reshipped to me.

Date of experience: June 8, 2025
Idaho
1 review
0 helpful votes
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Always Perfect!
June 7, 2025

I have not tried on the shoes yet. I am confident they will be as good as all my other OrthoticShop shoes.

Date of experience: June 7, 2025
Illinois
1 review
0 helpful votes
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Not good!
June 6, 2025

My order was cancelled. I was shocked about being canceled so soon. I really don't know why. I should b

Date of experience: June 1, 2025
California
1 review
0 helpful votes
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Requested product arrived as promised
June 6, 2025

It was easy ordering, the product was as stated in product description, it arrived on time. The product was easy to replace worn parts.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
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Excellent shoe shopping experiences
June 5, 2025

I have flat feet problems that require my wearing arch supports or orthotics. This was my second purchase from OrthoticShop, and in both cases I found prices to be good bargains and on-line shopping and shipping to be prompt - shoes actually arrived several days before the date promised when I placed the order.

Date of experience: May 30, 2025
North Carolina
1 review
0 helpful votes
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Support and comfort
June 5, 2025

Thanks for your product and timely shipping. 🀩🀩🀩🀩🀩😍😍😍😍😍😊Appreciate working with you. ….,,,,,,,,,;;,,,,,……………………

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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I ordered thhree pairs of footwear from Orthotic Shop and was notified that two items were cancelled. No explanation was given. However the extra charge on the bill in the event of returns was still charged and not reunded.

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Sole sandal
June 4, 2025

I am very pleased with the Sandal. Very comfortable. Delivery arrived on time.
I would recommend and purchase again.

Date of experience: June 4, 2025
Washington
2 reviews
0 helpful votes
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Poor quality
June 4, 2025

The straps and flaps require more material to adequately secure the foot in both pairs, My original propets were better quality. I am returning the shoes

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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Great product, reasonable price
May 26, 2025

This is the first orthotic I have found that actually helps my foot cramps when I've been on my feet for an hour.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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BAD-Used slippers
May 25, 2025

I received my order and the slippers were USED. I would hope that you would check your product before you send them out.

Date of experience: May 25, 2025