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OrthoticShop

Overview

OrthoticShop has a rating of 4.7 stars from 11,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.

service
17
value
18
shipping
17
returns
9
quality
18
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74,199 reviews
How would you rate OrthoticShop?
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Minnesota
1 review
0 helpful votes
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Great Service!
August 2, 2023

My shoes were packaged nicely and arrived quickly after ordering. Unfortunately, I needed to return them. The return process was smooth and prompt as well. I would definitely order through them again.

Date of experience: August 2, 2023
Washington
1 review
0 helpful votes
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Yes I received the order.
September 30, 2024

I need to return it. How do I do that. They don't fit.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Vionic High Tide II
September 30, 2024

Excellent experience with order and shipping. Loved the show.

Date of experience: September 30, 2024
Pennsylvania
1 review
0 helpful votes
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Quick and Easy
February 12, 2024

I was looking for a particular shoe and found it on OrthoticShop looking online. They had my size and in the color I wanted. First time on this site and placing my order was easy. Received the shoes in 2 days. Extremely satisfied.

Date of experience: February 12, 2024
Missouri
1 review
0 helpful votes
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Great service
February 21, 2024

I received my shoes and I needed a different size. I messaged right away and within minutes I had all the information I needed to return for an exchange. I have not received my new exchange yet but there's still time.

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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I can say that the process for ordering my athletic shoes online was easy and efficient. I received the shoes in the allotted time in excellent condition. I will definitely order from orthoticshop.com again.

Date of experience: June 7, 2023
Illinois
1 review
0 helpful votes
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The slippers are too large!
July 27, 2023

I have these slippers for several years and can't tell where the size is. The ones that I just purchased are too big. I would like to have the brown in a smaller size. If you can tell me where the size is then I will reorder them.

Date of experience: July 27, 2023
California
1 review
0 helpful votes
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Exactly as Ordered
July 10, 2023

I had an old pair of the same shoes which i wore for over 15 years even as travel shoes all over the World. The leather in the new pair is even more refined than in the old pair. I am now 75, and who knows, I may wear these new shoes another 15 years! Oh my!

Date of experience: July 10, 2023
Florida
2 reviews
0 helpful votes
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Delivered on time!
February 23, 2023

I ordered these shoes for a gift for my husband and he loves them. He needs very wide shoes and these were his size and very attractive. Also, the quality of these shoes is the best. My purchase was delivered on time. I am very pleased with this purchase!

Date of experience: February 23, 2023
Oregon
1 review
0 helpful votes
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I received my footbeds!
January 20, 2023

I was so excited to get my footbeds! I immediately opened them and put them in my slippers. I also transferred them to my shoes before leaving for work. I love the support they give me! I think I might buy another pair!

Date of experience: January 20, 2023
New York
1 review
0 helpful votes
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Order process
July 4, 2023

My order was processed quickly and when one of my items were out of stock Customer Service advised me immediately and processed a refund of cancelled out of stock item. Very efficient. Received my order quickly and without any problems.

Date of experience: July 4, 2023
Canada
1 review
0 helpful votes
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Excellent Service
June 1, 2023

Service was excellent. I received the shoes early. The only thing if Drew can let customer know that customs duty have to be paid at delivery. I paid duty at delivery which was unexpected. But happy to have the shoes I wanted.

Date of experience: June 1, 2023
New York
1 review
0 helpful votes
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Love them
April 4, 2023

I have ordered many pairs and being able to return after trying them on and they don't fit and sending them back until I find the perfect pair. My perfect shoe help my bunion and nerves in my feet are terrible the shoe fits perfectly. I love them

Date of experience: April 4, 2023
Washington
2 reviews
0 helpful votes
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'Taking Blood'
February 9, 2024

(As others noted) was not impressed in quality (Propet Blizzard boots) and when requested a return it was like 'taking blood' and they must be anemic since they gave me nothing but a hassle trying to acquire the refund. Repeated emails that took weeks and twice they tried to tell me they credited my card (and did not). After further pressing they actually told me there was a problem w/ 'my' payment and when I asked why didn't they tell me this up front (more jibber jabber). Finally (when I called) they informed me they would need to 'send me a check' (which took even more time) to finally reach me. SHADY outfit! FYI in my view many of their '5 star reviews' look professionally written (they do that for a fee). Best save your money (and blood pressure) and shop elsewhere.

Date of experience: February 9, 2024
Florida
1 review
0 helpful votes
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Great shoes
February 28, 2024

The footbed on these shoes are very comfortable. Some orthotic shoes have a very firm footbed that hurts my feet. These shoes give my feet support as well as comfort. They are easy to keep clean. I will buy them again.

Date of experience: February 28, 2024
Hawaii
1 review
0 helpful votes
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Unequivocally happy
September 21, 2024

Absolutely customer friendly website, easily navigable and reliable

Date of experience: September 21, 2024
Tennessee
1 review
0 helpful votes
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Shoes returned
July 22, 2024

The shoe style was not compatible with my high instep foot.

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Great shop.
February 25, 2024

Ordered a pair of Vionic slippers...on sale too!
Delivery was fast.
The slippers were brand new and in their original box.
OrthoticShop is a great site.

Date of experience: February 25, 2024
Florida
1 review
0 helpful votes
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Vionic slippers!
June 29, 2023

Ordered a pair of Vionic open-tied slippers (that were no longer available in the Vionic website), and received them in a timely manner. When I first tried them in, the arch support seemed a wee bit higher than the (closed-toe) Vionic slippers I had been wearing. Fast forward several days, and I can no longer wear the older pair because my feet LVE the new pair!

Date of experience: June 29, 2023
Oklahoma
1 review
0 helpful votes
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Very comfy & good looking boot
November 11, 2022

I love my new boots! They are stretchy where needed. I tried them on and they fit comfortably. The zipper was a bit difficult but I can lubricate it to move easier. Overall I recommend and look forward to wearing!

Date of experience: November 10, 2022