• OrthoticShop

OrthoticShop

Overview

OrthoticShop has a rating of 4.7 stars from 90,249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention free shipping, customer service, and shopping experience. OrthoticShop ranks 2nd among Athletic Shoes sites.

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Positive reviews (last 12 months): 88.6%
Positive
78
Neutral
6
Negative
4
See all photos

What reviewers want you to know

Positive highlights

  • Excellent shopping experience.....found exactly what i needed and ordered it in less than 5 minutes.
  • These shoes are very comfortable with great arch support.

Critical highlights

  • getting discount code was torture then it just popped up at end.
  • Tried calling customer service and there was no answer!
How would you rate OrthoticShop?
Top Positive Review

“Love These Beautiful Sandals!”

Marce H.
2/22/24

Love the beautiful selection, quality and comfort of these wonderful sandals! Who would suspect they are also wonderful for my arch support? Amazing prices, selection and quick and easy delivery options! I will definitely keep coming back for more!

Top Critical Review

“'Taking Blood'”

B. S.
2/9/24

(As others noted) was not impressed in quality (Propet Blizzard boots) and when requested a return it was like 'taking blood' and they must be anemic since they gave me nothing but a hassle trying to acquire the refund. Repeated emails that took weeks and twice they tried to tell me they credited my card (and did not). After further pressing they actually told me there was a problem w/ 'my' payment and when I asked why didn't they tell me this up front (more jibber jabber). Finally (when I called) they informed me they would need to 'send me a check' (which took even more time) to finally reach me. SHADY outfit! FYI in my view many of their '5 star reviews' look professionally written (they do that for a fee). Best save your money (and blood pressure) and shop elsewhere.

Reviews (90,249)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (55) arch support (47) discount code (56) customer service (69) coupon code (41)
Thumbnail of user marceh4
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Love the beautiful selection, quality and comfort of these wonderful sandals! Who would suspect they are also wonderful for my arch support? Amazing prices, selection and quick and easy delivery options! I will definitely keep coming back for more!

Thumbnail of user belindas322
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Love the shoes. Feel like a glove. I have a very narrow foot. So...shoes are hard to find.

Thumbnail of user jeanc1168
1 review
0 helpful votes
February 16th, 2024
Verified purchase

It was great! The only problem I found was that my older splints were made better around the thumb. Unfortunately, my puppy found them and chewed the plastic connector off rendering it unable to use.

Thumbnail of user jod268
1 review
0 helpful votes
January 12th, 2024
Verified purchase

These sandals are so comfortable and I can actually wear sandals again with my planner fasciitis. I only wish they had more size fives.

Thumbnail of user m.a.c3
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

I recently ordered a pair of orthotic walking shoes and immediately returned them because I had inadvertently ordered the wrong size. The customer service regarding refunding my credit card, and reordering was excellent. The process takes 3-5 days, but by the 5th day, my new order was on its way to me. I have ordered several pairs of shoes from the Orthotic Shop in the past, and have always been pleased with their punctuality and the quality of their merchandise.

Thumbnail of user terrir435
1 review
0 helpful votes
April 9th, 2024
Verified purchase

This is not my first time buying spenco flip flops. I usually buy new shoes about once/twice a year. I hate that the size selection is so terrible. I may have to shop several different shops to get a size, either men's or women's, that fit me. This is the 2nd or their time to shop this shop. It's easy to place an order and orders come fairly quickly. I will be back if they have the correct size foe me when I'm ready for more. They have non slip soles and this is why I search for spenco shoes.

Thumbnail of user manonb40
1 review
0 helpful votes
February 25th, 2024
Verified purchase

Ordered a pair of Vionic slippers...on sale too!
Delivery was fast.
The slippers were brand new and in their original box.
OrthoticShop is a great site.

Thumbnail of user wandas805
1 review
0 helpful votes
March 6th, 2024
Verified purchase

I love the support that is provided by Orthotic shoe, and the fit is very good.

Thumbnail of user marilync935
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Was delivered on time. The fit is awesome. Will order again. Give Orthotics 4 stars.

Thumbnail of user sharonb3365
1 review
0 helpful votes
February 12th, 2024
Verified purchase

I was looking for a particular shoe and found it on OrthoticShop looking online. They had my size and in the color I wanted. First time on this site and placing my order was easy. Received the shoes in 2 days. Extremely satisfied.

Thumbnail of user timb1769
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Since I received shoes, I went on two walks 5 miles each with little to no soreness in feet so far so good👍😎

Thumbnail of user toneyh27
1 review
0 helpful votes
March 25th, 2024
Verified purchase

Great service and timely delivery. Great work boots by Caterpillar!

Thumbnail of user bobh1764
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Easy shopping online. Fast, free shipping. And happy feet. What more can you want?

Thumbnail of user lettyf5
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I received my Vionic sandals last week and began wearing them immediately. They're truly comfortable & chic! Thank you, OrthoticShop!

Thumbnail of user michaelv2181
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Great selection. Sizes that fit. Reasonable prices and fast shipping.

Thumbnail of user margog73
1 review
0 helpful votes
February 6th, 2024
Verified purchase

I was looking for a thin orthotic and I found one. Ordered it and it was delivered within a week. I wish I could have given a 5 star, but I couldn't wear them due to they weren't comfortable

Thumbnail of user lynnm1506
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Good. I love the shoes. Great fit. True color. Comfortable.

Thumbnail of user robinm1572
1 review
0 helpful votes
April 18th, 2024
Verified purchase

Great! Quick delivery! Wonderful product. Would buy from them again.

Thumbnail of user ritaeh
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

I am very happy with the product, it was a fast deliver and great prices

Thumbnail of user b.s5
2 reviews
0 helpful votes
February 9th, 2024

(As others noted) was not impressed in quality (Propet Blizzard boots) and when requested a return it was like 'taking blood' and they must be anemic since they gave me nothing but a hassle trying to acquire the refund. Repeated emails that took weeks and twice they tried to tell me they credited my card (and did not). After further pressing they actually told me there was a problem w/ 'my' payment and when I asked why didn't they tell me this up front (more jibber jabber). Finally (when I called) they informed me they would need to 'send me a check' (which took even more time) to finally reach me. SHADY outfit! FYI in my view many of their '5 star reviews' look professionally written (they do that for a fee). Best save your money (and blood pressure) and shop elsewhere.

Products used:
Popet Bizzard boots

Service
Value
Shipping
Returns
Quality
Thumbnail of user richv69
2 reviews
1 helpful vote
January 29th, 2024
Verified purchase

I had a great experience ordering thru thr Orthotic Shop. Love Drew sneakers as well. I have wide feet and this is one of rhe only sneakers rhat fits my feet.

Thumbnail of user barbarab4633
1 review
0 helpful votes
March 30th, 2024
Verified purchase

I received my shoes faster than expected & they provide great support, helping my plantar fasciitis. So far, so good!

Thumbnail of user susans6380
1 review
0 helpful votes
December 8th, 2023
Verified purchase

Everything went fine. I just want to return the slipppers

Thumbnail of user aimeep119
1 review
0 helpful votes
December 6th, 2023
Verified purchase

Good price on sale, timely arrival. Box & shoes have an unpleasant odor, unfortunately, shoes are too big & uncomfortable for me. Debating the trouble of a return, vs a community donation.

Thumbnail of user robertac387
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I have ordered from Orthotic Shop a few times before, mainly slippers. Their deals are fantastic. Love them.

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Company Representative

Thumbnail of user matthewb343
Matthew B.
Typically does not respond to reviews

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