OrthoticShop has a rating of 4.7 stars from 11,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.
My wife's' OSSUR Cold Rush machine developed a leak while she was having an issue with her knee and was in a lot of pain. I contacted Orthotic shop and explained the problem and you were able to ship one out immediately and with 2 day shipping.
Could not find indoor / outdoor slippers that were my size and width. The orthodontist have it covered maybe a little pricey but worth it look no farther great shop 5 stars for sure
Good price on sale, timely arrival. Box & shoes have an unpleasant odor, unfortunately, shoes are too big & uncomfortable for me. Debating the trouble of a return, vs a community donation.
Have ordered this shoe previously and have worn for several years. I cannot find a shoe that fits my foot like these shoes. Love them and will continue to order the shoes.
Order came one day earlier than expected. TravelWalker II Propets are the ONLY sneakers I wear. I own 6 pairs, I first heard about propets from a post a women had written, and I decided to try the sneakers. I have no regrets. Propets are sooooooooooo comfortable and are like wearing slippers all day. For the record, I am not a robot and I absolutely love Propet Sneakers!
It was great! The only problem I found was that my older splints were made better around the thumb. Unfortunately, my puppy found them and chewed the plastic connector off rendering it unable to use.
Purhased one pair of Classic Walkers 7 1/2 Wide - were too tight - returned and was told to try next size up - Which I did 8 Wide is still to tight - tried to return and can't find the order to get approval to return - placed another order for Same sneaker in a different color - thinking they would be good - they are too tight too...
I had a great experience ordering thru thr Orthotic Shop. Love Drew sneakers as well. I have wide feet and this is one of rhe only sneakers rhat fits my feet.
I ordered my shoes on 10/6 with a delivery timeframe of 10/11 to 10/16. I requested a tracking number on 10/12. Was told they forwarded my order to Propet because their warehouse was out of the shoes. They were going to give me a tracking number as soon as Propet gave it to them. I tried again on the 14th. It's now after 7 p.m. on 10/17 and I not only don't have my shoes, I still don't have a tracking number.
I love my Vionic slippers and I could not find them any where else. Vionic has discontinued them. I found them at Orthotic Shop and got them quickly.
Order was received quickly and completely. Shoes are wonderful. The service and follow-up is exceptional. Thanks! My feet are toasty warm this winter! Great company and service.
I hope that you get it soon. I used your return label that I got from the online site. It was mailed back February 22nd and I have the drop-off package receipt.
I love the Orthotic Shop, the variety of shoes you offer, and the quick shipping & delivery. Keep up the great work! I just love the Vionic shoes and so do my feet!
I am very disappointed with this company. I was very happy to find a pair of heels with arch support to wear to my daughter's wedding, so I bought a pair of supportive booties that I was very happy with, and that made me want to give some good walking shoes a try. The walking shoes just did not fit right. I tried different combinations of insoles, different lacing strategies, anything I could find on the internet. Nothing worked. So I contacted customer service, told them the situation, and they told me to send them back. And then a whole different mess happened. My mistake for thinking Orthotic Shop would have as good of customer service as Orthofeet. It's really too bad, because Orthotic Shop has a better selection, but now I know that if there are any problems, I can't trust them.
TERRIBLE, I ORDERED A PAIR OF ORTHOPEDIC TENNIS SHOES IN WHITE WITH FUSHIA. I RECEIVED A PAIR OF BLACK SLIPPERS WITH NO BACK ON THEM. I COULD NEVER WEAR SOMETHING LIKE THAT I HAVE NEUROPATHY AND PLANTARS FACICIS
I have had at least 5 pairs of these slippers. I love them and especially the support they give my feet.
I received my package quickly and in perfect shape. I will be inclined to check OrthoticShop first from now on for this type of shoe.
Love these shoes they are light weight and most important in my case the heel is
Padded for comfort.
I hope they keep their shape.
Love these sandals! Buy them yearly! I wish they would last longer, BUT use them down to the thread!
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.