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OrthoticShop

Overview

OrthoticShop has a rating of 4.7 stars from 11,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.

service
17
value
18
shipping
17
returns
9
quality
18
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74,199 reviews
How would you rate OrthoticShop?
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New York
1 review
0 helpful votes
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Fast Delivery
January 24, 2024

My wife's' OSSUR Cold Rush machine developed a leak while she was having an issue with her knee and was in a lot of pain. I contacted Orthotic shop and explained the problem and you were able to ship one out immediately and with 2 day shipping.

Date of experience: January 24, 2024
Kansas
1 review
0 helpful votes
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Just the right size
April 5, 2023

Could not find indoor / outdoor slippers that were my size and width. The orthodontist have it covered maybe a little pricey but worth it look no farther great shop 5 stars for sure

Date of experience: April 5, 2023
Indiana
1 review
0 helpful votes
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Ortho shoes
December 6, 2023

Good price on sale, timely arrival. Box & shoes have an unpleasant odor, unfortunately, shoes are too big & uncomfortable for me. Debating the trouble of a return, vs a community donation.

Date of experience: December 6, 2023
Alabama
1 review
0 helpful votes
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Elaine
March 10, 2023

Have ordered this shoe previously and have worn for several years. I cannot find a shoe that fits my foot like these shoes. Love them and will continue to order the shoes.

Date of experience: March 10, 2023
Massachusetts
1 review
0 helpful votes
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Propet sneakers
February 16, 2023

Order came one day earlier than expected. TravelWalker II Propets are the ONLY sneakers I wear. I own 6 pairs, I first heard about propets from a post a women had written, and I decided to try the sneakers. I have no regrets. Propets are sooooooooooo comfortable and are like wearing slippers all day. For the record, I am not a robot and I absolutely love Propet Sneakers!

Date of experience: February 16, 2023
New Hampshire
1 review
0 helpful votes
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Splints Wrist
February 16, 2024

It was great! The only problem I found was that my older splints were made better around the thumb. Unfortunately, my puppy found them and chewed the plastic connector off rendering it unable to use.

Date of experience: February 16, 2024
New York
1 review
0 helpful votes
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Sneakers
May 24, 2024

Very happy I finally found shoes for comfort for my feet. Have CMT and have a hard time finding shoes. Thank u

Date of experience: May 24, 2024
North Carolina
1 review
0 helpful votes
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Having trouble making a return -
March 16, 2023

Purhased one pair of Classic Walkers 7 1/2 Wide - were too tight - returned and was told to try next size up - Which I did 8 Wide is still to tight - tried to return and can't find the order to get approval to return - placed another order for Same sneaker in a different color - thinking they would be good - they are too tight too...

Date of experience: March 16, 2023
Pennsylvania
2 reviews
1 helpful vote
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Great experience and product.
January 29, 2024

I had a great experience ordering thru thr Orthotic Shop. Love Drew sneakers as well. I have wide feet and this is one of rhe only sneakers rhat fits my feet.

Date of experience: January 29, 2024
Texas
1 review
1 helpful vote
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Disappointed
October 17, 2022

I ordered my shoes on 10/6 with a delivery timeframe of 10/11 to 10/16. I requested a tracking number on 10/12. Was told they forwarded my order to Propet because their warehouse was out of the shoes. They were going to give me a tracking number as soon as Propet gave it to them. I tried again on the 14th. It's now after 7 p.m. on 10/17 and I not only don't have my shoes, I still don't have a tracking number.

Date of experience: October 17, 2022
Kentucky
1 review
0 helpful votes
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Good price & quick delivery
May 29, 2024

I love my Vionic slippers and I could not find them any where else. Vionic has discontinued them. I found them at Orthotic Shop and got them quickly.

Date of experience: May 29, 2024
Texas
1 review
0 helpful votes
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Winter house shoes
December 13, 2023

Order was received quickly and completely. Shoes are wonderful. The service and follow-up is exceptional. Thanks! My feet are toasty warm this winter! Great company and service.

Date of experience: December 13, 2023
Colorado
1 review
0 helpful votes
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I sent the order back as it did not fit.
February 26, 2023

I hope that you get it soon. I used your return label that I got from the online site. It was mailed back February 22nd and I have the drop-off package receipt.

Date of experience: February 26, 2023
District of Columbia
2 reviews
0 helpful votes
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Great service
April 17, 2023

I love the Orthotic Shop, the variety of shoes you offer, and the quick shipping & delivery. Keep up the great work! I just love the Vionic shoes and so do my feet!

Date of experience: April 17, 2023
Utah
1 review
0 helpful votes
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Bad customer service
December 20, 2021

I am very disappointed with this company. I was very happy to find a pair of heels with arch support to wear to my daughter's wedding, so I bought a pair of supportive booties that I was very happy with, and that made me want to give some good walking shoes a try. The walking shoes just did not fit right. I tried different combinations of insoles, different lacing strategies, anything I could find on the internet. Nothing worked. So I contacted customer service, told them the situation, and they told me to send them back. And then a whole different mess happened. My mistake for thinking Orthotic Shop would have as good of customer service as Orthofeet. It's really too bad, because Orthotic Shop has a better selection, but now I know that if there are any problems, I can't trust them.

Date of experience: December 20, 2021
California
1 review
0 helpful votes
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NOT GOOD
March 11, 2024

TERRIBLE, I ORDERED A PAIR OF ORTHOPEDIC TENNIS SHOES IN WHITE WITH FUSHIA. I RECEIVED A PAIR OF BLACK SLIPPERS WITH NO BACK ON THEM. I COULD NEVER WEAR SOMETHING LIKE THAT I HAVE NEUROPATHY AND PLANTARS FACICIS

Date of experience: March 11, 2024
Washington
1 review
0 helpful votes
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Best slippers ever.
December 19, 2023

I have had at least 5 pairs of these slippers. I love them and especially the support they give my feet.

Date of experience: December 19, 2023
Oregon
1 review
0 helpful votes
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Excellent service
November 20, 2023

I received my package quickly and in perfect shape. I will be inclined to check OrthoticShop first from now on for this type of shoe.

Date of experience: November 20, 2023
Ohio
1 review
0 helpful votes
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Diabetic shoes
February 5, 2023

Love these shoes they are light weight and most important in my case the heel is
Padded for comfort.
I hope they keep their shape.

Date of experience: February 5, 2023
Florida
1 review
0 helpful votes
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Ortho Sandals
November 2, 2023

Love these sandals! Buy them yearly! I wish they would last longer, BUT use them down to the thread!

Date of experience: November 2, 2023