Sabrina C.

I am very disappointed with this company. I was very happy to find a pair of heels with arch support to wear to my daughter's wedding, so I bought a pair of supportive booties that I was very happy with, and that made me want to give some good walking shoes a try. The walking shoes just did not fit right. I tried different combinations of insoles, different lacing strategies, anything I could find on the internet. Nothing worked. So I contacted customer service, told them the situation, and they told me to send them back. And then a whole different mess happened. My mistake for thinking Orthotic Shop would have as good of customer service as Orthofeet. It's really too bad, because Orthotic Shop has a better selection, but now I know that if there are any problems, I can't trust them.