business logo of Oradina

OradinaReviews 1,707

4.7

From the business


oradina.com
New York, New York
How would you rate Oradina?
grey star
grey star
grey star
grey star
grey star

Oradina Reviews Summary

Oradina has a rating of 4.7 stars from 1,707 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oradina most frequently mention customer service, good quality and solid gold. Oradina ranks 1st among Jewelry sites.

service
221
quality
122
This company does not typically respond to reviews

Instant Feedback

4,991 reviews
Florida
1 review
0 helpful votes
Follow Nicole Z.
Unfollow Nicole Z.
Send Message
Share Review
Report Review

Will order again
February 20, 2023
Updated review

Very nice, durable jewelry. The gold looks timeless and wears easily. The sizing was right on.

Date of experience: February 20, 2023

Hope the ring sizing works out!
February 1, 2023
Previous review

Hope the ring sizing works out!

Date of experience: February 1, 2023
Delaware
1 review
0 helpful votes
Follow Joann T.
Unfollow Joann T.
Send Message
Share Review
Report Review

Lovely pendant!
February 18, 2023

Purchase process was very easy. The product arrived within several days. It is beautiful 14K yellow gold pendant and perfect for every day wear.

Date of experience: February 18, 2023
New York
1 review
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Send Message
Share Review
Report Review

Product reciew
February 17, 2023

Fast delivery of a great product, would recommend to others

Date of experience: February 17, 2023
California
1 review
0 helpful votes
Follow Lauren X.
Unfollow Lauren X.
Send Message
Share Review
Report Review

Poor quality
March 19, 2023

I received a ring that was dented after only one week of use.

Date of experience: February 17, 2023
Texas
1 review
0 helpful votes
Follow Vini U.
Unfollow Vini U.
Send Message
Share Review
Report Review

Good experience
February 13, 2023

It was fast, easy and well packaged. Good follow up. Good quality.

Date of experience: February 13, 2023
Georgia
1 review
5 helpful votes
Follow Gina L.
Unfollow Gina L.
Send Message
Share Review
Report Review

Delivered Damaged Jewelry, Refuses to Refund
March 14, 2023

I ordered a pair of gold stud earrings. The box arrived with one lonely earring, and if that wasn't enough, the earring was badly dented. I spoke with customer service and they say - get this - THEY DON'T REFUND DAMAGED ITEMS! So be careful giving any money to this company. The items are cheap, poor quality, easily damaged (apparently), and customer service will not do anything to fix the situation. If you make the mistake of paying, your money is gone for good, whether you like what you get or not.

Date of experience: February 12, 2023
Washington
1 review
0 helpful votes
Follow Suzanne G.
Unfollow Suzanne G.
Send Message
Share Review
Report Review

A new favorite jewelry store
February 9, 2023

I'm glad I discovered this jewelry store. They have what I want for reasonable prices. I love my first necklace and just ordered a second.

Date of experience: February 9, 2023
Florida
1 review
1 helpful vote
Follow Tammy D.
Unfollow Tammy D.
Send Message
Share Review
Report Review

Cheap quality
March 8, 2023

I'm in my 50's and am comfortable with the jewelry I own. A friend bought me a necklace as a gift (trying to get out of the "friend zone".) The chain was such low quality, it could have been from a gumball machine. It was 17", way too short for an adult. I went on their site and found an extension chain, and ordered it. I filled in my payment info. A popup for a "special price" on a jewelry travel case came on and I did not choose it. I simply hit "complete transaction" and suddenly I had that on my card too! They both arrived and I didn't even take it out of the ziplock bag when I decided there was simply no way I could wear this really cheap-looking chain, and I didn't need the travel case, so I initiated the return for both. I should note that immediately after the transaction, I wrote their customer service saying I do not want the travel case and asking them to cancel the transaction. Of course, no reply but the package came with both. So, now I have the cheap necklace that my friend gave me and I found the order details and would like him to get a refund for this awful necklace too. That's when I find that we are a few days past their 30-day return window. So aggravating because I should have returned it before trying to buy an extension and all would be fine. They refused to give a refund. This necklace is of a quality that, maybe, a 10-year-old would be happy to wear. So, my bad for not being upfront in the beginning with my friend but I never dreamed such a cheap-looking necklace cost him almost $200. They said they will give him a store credit, so at least they did that. Also, they say online that this is "100% pure rose gold" (see under the description of the necklace from their website). So, notice the pic of the little stamped plate and clasp with "F" close to "14K" and notice how rough the surface of it is. Now here's a Wikipedia entry on "what does "F" mean on jewelry?" So, it's not 100% pure as they advertise! I would never order anything from this company and only hope my friend can use the store credit.
What does F mean in gold jewelry?
Gold-filled jewelry is jewelry composed of a solid layer of gold (typically constituting at least 5% of the item's total weight) mechanically bonded to a base of either sterling silver or some base metal.

Date of experience: February 6, 2023
Montana
1 review
0 helpful votes
Follow Peggy C.
Unfollow Peggy C.
Send Message
Share Review
Report Review

14k gold hoop earrings
February 4, 2023

Lightweight and look good! I'm happy with my purchase.

Date of experience: February 4, 2023
Colorado
1 review
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Send Message
Share Review
Report Review

Good
February 2, 2023

Appreciate the follow up on the delivery, easy and affordable

Date of experience: February 2, 2023
Wisconsin
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Send Message
Share Review
Report Review

Loved one or 2 items
January 30, 2023

Great experience
Typically I love the product. This time, unfortunately I did not like the ring it was not my style

Date of experience: January 30, 2023
New Jersey
2 reviews
2 helpful votes
Follow Daiana H.
Unfollow Daiana H.
Send Message
Share Review
Report Review

Great product, customer service could be better
February 27, 2023

The product is great, but customer service has been bad every time I've talked to them. There's no number to call. The chat works sometimes and it takes a long time for someone to answer, and when they do, they are very slow to answer. It can take like half an hour to solve anything. Email is slow as well. Usually takes at least a day to answer (during a business day even.)

Date of experience: January 28, 2023
Illinois
1 review
0 helpful votes
Follow Marcella W.
Unfollow Marcella W.
Send Message
Share Review
Report Review

Petite hoops
February 26, 2023

Disappointed with petite hoops. Found them to be overpriced for quality received

Date of experience: January 27, 2023
Georgia
1 review
0 helpful votes
Follow Maribel H.
Unfollow Maribel H.
Send Message
Share Review
Report Review

Great Buy!
January 26, 2023

Love the earring I purchased from this company. They were ship and I received them in a timely manner. Will definitely buy from Oradina again.

Date of experience: January 26, 2023
Tennessee
2 reviews
3 helpful votes
Follow John Z.
Unfollow John Z.
Send Message
Share Review
Report Review

Cheaply made and horrible service
February 22, 2023

I purchased a necklace for my girlfriend for Christmas- she likes dainty gold jewelry and found this brand on IG. She put it on as soon as she opened it and the spring loaded clasp broke in her sleep. It was defective, there's no way around that, the tab to pull back just broke leaving the clasp open. She sent photos and spoke with customer service but didn't want a replaced piece because once you submit to a warranty or exchange you are stuck with only replecements and have to pay more and more money for the same cheap jewelry.

It's pretty but its not worth over $200. After we have both requested a return CS has ignored us. We've asked to have a manager make an exception for a return. If they're willing to do an exchange why not refund it? You really don't stand behind your product, they take your money, send cheap jewelry with defects and then won't return with a refund; just cycle customers thru a warranty for more money. All around bad business practices. CS hasn't replied in over a week since we asked to be put in contact with a manager and now we have hit the return threshold.

This company is a hoax- don't order anything, save your money. Also look at trust pilot for more reviews- I discovered the page too late.

Date of experience: January 23, 2023
Illinois
1 review
0 helpful votes
Follow caroline S.
Unfollow caroline S.
Send Message
Share Review
Report Review

Great jewelry and easy return process
January 10, 2023

All jewelry came as advertised and the process for replacing a broken earring under their warranty was super easy. Customer service was also very helpful and responsive

Date of experience: January 10, 2023
Texas
1 review
0 helpful votes
Follow Trisha A.
Unfollow Trisha A.
Send Message
Share Review
Report Review

Disappointment
January 10, 2023

I did not realize that the ring I ordered was so thin. Within a few days it was bent out of shape. My fault i guess

Date of experience: January 9, 2023
Maryland
1 review
0 helpful votes
Follow Jennifer J.
Unfollow Jennifer J.
Send Message
Share Review
Report Review

Greek Key Ring
January 6, 2023

Beautiful ring. Thinner than expected, but worth the price.

Date of experience: January 6, 2023
Pennsylvania
1 review
0 helpful votes
Follow Janae’ O.
Unfollow Janae’ O.
Send Message
Share Review
Report Review

Beautiful!
January 6, 2023

The most beautiful pieces I own. I will purchase several more pieces. I am a customer for life.

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Send Message
Share Review
Report Review

Love it!
January 6, 2023

Great quality at a great price. Please be advised, at this price point, larger links and hoops are often hollow and lighter weight, but it's still solid gold (i.e., not plated). I'm very happy with my purchases and will certainly buy more!

Date of experience: January 6, 2023