• Optum

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Optum has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Optum ranks 37th among Childrens Health sites.

How would you rate Optum?
Top Critical Review

“We don't know why... and we don't care.”

Larry H.
4/11/18

This is *the* mail order discount pharmacy for my United Health Care Plan. One of their favorite tricks is saying 90 day prescriptions are ready to be refilled, although they can't show the price. You order the refill, only to discover that you are charged the entire price for the drug. Insurance did not cover the refill because you ordered before it was refillable. When you confront them with all the problems, they mumble something about the website having issues. If you persist they put you on hold and then hang up. Need I say more?

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user larryh48
3 reviews
9 helpful votes
April 11th, 2018

This is *the* mail order discount pharmacy for my United Health Care Plan. One of their favorite tricks is saying 90 day prescriptions are ready to be refilled, although they can't show the price. You order the refill, only to discover that you are charged the entire price for the drug. Insurance did not cover the refill because you ordered before it was refillable. When you confront them with all the problems, they mumble something about the website having issues. If you persist they put you on hold and then hang up.

Need I say more?

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Optum?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Optum?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business