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Review of Optum

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3 reviews
7 helpful votes

This is *the* mail order discount pharmacy for my United Health Care Plan. One of their favorite tricks is saying 90 day prescriptions are ready to be refilled, although they can't show the price. You order the refill, only to discover that you are charged the entire price for the drug. insurance did not cover the refill because you ordered before it was refillable. When you confront them with all the problems, they mumble something about the website having issues. If you persist they put you on hold and then hang up.

Need I say more?

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