OptiContacts

The contacts seemed to be drying in my eyes quickly and they made finding a resolution to the issue very difficult. They had me contact Johnson & Johnson. I am still unhappy with the contracts given the discomfort I'm experiencing. Last year I bought contacts off of lens.com, they easily let me return my boxes and they sent me new ones no questions asked. From now on I'm buying from lens.com. Customer service with this company is horrible, I would spend my money elsewhere.

Opticontacts has a particular customer service rep Stanley whom I nominate to be given a raise for his kindness and prompt effective help. The guy has the kind of suave and tact to be selling Rolex watches and making big bank. You will be delighted to have interacted with my guy.

My usual discount contacts provider was recently acquired by another company. That would have been ok but they didn't have my brand of colored lenses, Air Optic Colors, in stock. I tried checking back with there for a month and their go to response was "check back on our website in a couple of weeks." They were unable to provide a timeline when the lenses would be available. I found Opticontacts which had good reviews, good prices and my lenses so ordered them over the weekend. I was contacted by customer service to let me know they were out of stock but would have the lenses in 3-4 business days. They were good to their word and I was notified that there were shipped a couple of days later. I am very impressed with the level of customer service and communications provided by their customer service team. Thank you!

Half the price of other online Contact Lens vendors. Will definitely continue to order!

Sitejabber says i have to write 100 characters, so the rest of this is just filler. Thats weird. I don't know what else I have to say to convince people to buy from OptiContacts, but I guess Sitejabber feels you want to read more instead of less. They must be the reason Twitter doubled their 140 characters too. If you're reading this, you already know that OptiContacts is cheap and fast. Now I'm just wasting your time because Sitejabber said I have to. I would not have wasted my time or yours, if I didn't think OptiContacts was worth it, but I hope they decide to go with another review service than the very-demanding Sitejabber.
I'm going to hit send now and I hope my review is satisfactory to them. Adios muchachos!

I did have to wait a few extra days because the lenses I ordered were out of stock, but overall I am very happy with the transaction. They sent an email right away to let me know that it would take a few extra days, which I appreciated. It was helpful that they were able to confirm my prescription with the doctor's office so that I didn't have to make any phone calls. I am new to wearing contacts and I am very happy with how easy it was to order these.

They attracted me with their low prices, then tacked on $145.22 for "Insurance and processing". It's out of network, so there's absolutely no insurance involved from their side, so nothing to charge for there. The only explanation for "processing" then is that the prices were too low so they had to make up for it. This is really deceptive and in my opinion this practice should be illegal if it isn't already. Avoid supporting this company at all costs.

I was shopping for contact lens on google and found opticontacts.com. The prices were great so I placed an order. Upon checking out, I noticed there was an extra charge of $99.40 for handling!

I called customer service. They told me the fees that are tacked on when you use the google link to buy contacts at the special price.

I feel this is very dishonest and false advertising.

I payed for 2 days shipping and without surprise, a week later it is still not here, and instead of helping me customer service wanted to argue about how it is my fault. Which is absurd because i can't come to the warehouse and control it only they can. After literal days of going back and forth the only thing they offered me was to refund my 2 day shipping. This company is extremely unprofessional and does not care about their customers, especially first time buyers. I will never be going through this mess up of a company again

I ordered from them thinking I was getting a great deal. They were only charging $37.95 for a box of 90 contact lenses. Then they hit you with a handling fee of $234.14! That's almost the same cost as the 4 boxes of lenses I bought. The 4 boxes were $303.92. Also they didn't ask for any info about my eye doctor so they obviously don't verify your prescription. Hopefully after reading some of the reviews I will get my contacts in a timely manner. I will never order from them with the deceptive pricing.

I used this website for years to buy discount contacts. Now they mark the lenses down an add an enormous "Insurance and processing fee."

I literally cancelled my contacts order through my insurance because I saw that OptiContacts marked them down. Now I have to re-enter my purchase. I will never be purchasing from them again even if they correct this. Probably one of the most misleading things I have ever dealt with on an online order.

I went to order my annual daily wear contacts. This vendor advertised a price that was 55% lower than what was stated at checkout. I have attached the screen shots to show everyone about this. They stated that they insure your USPS shipment and this is the actual cost. When I checked with the USPS they stated this was not the correct insurance price to ship the contacts. This is a rip off and you can find better pricing going elsewhere.

Purchased contacts on website was given a dollar total in the shopping cart. Went through an outside payment source to pay for my purchase, when I completed the sale the amount charged was more than cart said. Contacted customer service immediately after placing order and asked if I could cancel and they told me no. They said I had already used the discount code and they would not honor it. They told me I could return the contacts on my dime (more money). I will not order from this company again.

On Friday I was ready to place an order after verifying they don't have the hidden "processing" fee. On Thursday it was stated on a phone call "the price you see is what you will pay."
After filling their form several times because prices and details rapidly changed completing the order form, I called. The same representative that I spoke with on the previous day answered. Things did not go well and I requested my information deleted. Now I have no intention of ever becoming a new customer. It's Sunday now and I received an automated email from them.
The per box price listed as an Online Promo is just under $23 and it stated somewhere always free shipping when it's over $99. At the price listed I was purchasing 6 boxes, more than I planned to buy. As I was about to check out this dishonest company tacked on surprise charges and the amount was just under $300! That's when I called and got a super run AVOID this company.