OpenTable

After 7 password resets I still cannot get into my account cant open it with gmail, cant open it with facebook, waited 4 hours to receive the first passord reset, still awaiting the other 6 resets, cannot make a reservation with creating a new account. This is the worst website I have used in years. Used another phone to try and make a reservation it says my account already exists and to enter the password, once there is a problem it tells me to reset my password... still waiting for the other 6 resets to arrive in my inbox. Please get rid of this site it is useless!

This review is of the Open Table Gift Card, not Open Table, which I actually like. Like others, I made the huge mistake of thinking that by buying a gift certificate that it could be redeemed at any restaurant that accepts open table. WRONG. There is a very limited list of Open Table restaurans which actually accept the gift card and once activated at that restaurant the total amount of the card must be used only at that restaurant. Additionally there is online activation and a special activation card you have to print to pay for the meal and all sorts of other difficulties.
Do yourself, as especially the people you are gifting, just go to the store, buy a gift card that can be used anywhere and give that to them. They will appreciate the gift a lot more and you will save your friendship. This is the worst gift card I ever purchased,

A couple of years ago I was given an Open Table gift card by my sister, who didn't realize she had ordered it in US dollars (I'm in Canada) and that it could only be used in the US. When I finally booked a trip to New York I got in touch with Open Table and asked them to send the card to me at my hotel. Guess what? It didn't arrive. I have since spent about 3 hours on the phone with their lousy customer service trying to get them to cough it up. The customer service reps never seem to know what's going on and not one of them has taken the initiative to make amends for their screw ups. NEVER EVER get a gift card from these dingbats!

My family recently went to a new Peruvian restaurant that we felt was exceptional. All three of our dishes, snapper with a side of seafood, ribeye steak and roasted chicken were very good. All agreed that the Reserve Cabernet from Chile was great and half price on Tuesdays. The various chile and cilantro sauces accompanied the meal, giving us a taste of Peru. Our 3 yr old grandchild enjoyed lomata ice cream which was new to all of us. The outdoor patio on these pleasant evenings was an added bonus.

Had been a member for Open Table for three years. I say had because after today I am canceling my account.

I had been slowly working up to a $20 reward which takes 2,000 points at 100 points at a time until I found a 1,000 point restaurant to go to. So, I made it over 2,000 and went to redeem my "reward"

Despite having hundreds of restaurants in my area, I could only redeem it at about 40. That is the biggest load of bullsh! T ever.

So, for three years, they have been able to research my dining habits at better restaurants for free in exchange for essentially giving me nothing.

I have been using Open Table for over 5 years and always very satisfied with this service until Saturday night.

My husband and I were taking out of town clients out for dinner this past Saturday night in Southampton. I went on Open Table... "The Hamptons" and made a reservation for 4 at Circo's in Southampton, NY for 6:45.

We arrived at the restaurant and it was closed! We had no reservation and had to drive around Southampton at 7:00pm looking for a restaurant that would accommodate us. My husband and I were extremely embarrassed.

When we got home, I looked further down on my Open table confirmation & I noticed that the location was changed to NYC.

Maybe Open Table needs to indicate when a restaurant that they represent is closed temporarily or seasonally, etc. This was a very embarrassing situation and leaves me less confident about booking reservations on line.

I purchased a 50.00 coupon for 25.00 from Open Table to use at Anthony's Pier 4 in Boston. I printed the coupon which states that it's for this restaurant in Boston but when I clicked on the link I found that the reservation I made was at Anthony's Pier 4 Cafe in Swampscott, MA! The coupon even has a little map of the Boston restaurant. Open Table does not respond to my complaint so I now have to get a refund from my credit card issuer.

I booked a table for my Australian guests back in October for the busiest Christmas night of the year the 18th of December 2014; a treat in Edinburgh! The booking reservation was given by text on my phone for 7 people at Malones Irish bar... only Malones don't accept Opentable as we found out that evening! I'll give Malones the thumbs up they squashed us in and served us, but it was not the Christmas meal we expected... but then everywhere else was booked! I have been asking Opentable why their system let us down? 5 weeks later they are blaming Malones. Opentable's word against a company that is not signed up with them! Come on Opentable how can you book a meal for 7 people give them the reservation and then say sorry the restuarant that is not signed up with you made a mistake? Give me the evidence?

Product is okay but their fees are very sly. They have a per person booking Fee of $2 per person booked via their open table network, depending on which plan you have. So you get charged their monthly fee and then a charge per person, what they dont tell you is when you add all your links into google their main one is sponsored NOT your affiliate link, so you get a bill that is DOUBLE. They claim they claim ignorance.
I then canceled my contract with them within their time frame, had a customer rep say that is all good to cancel and then get a bill for another month saying its in the contract, Well maybe tell me that on the phone
10/10 would NOT recommend.

I recently had a horrible experience at a restaurant which was decided upon reviewing some of the OpenTable reviews. As a VIP member of OpenTable and upon my disappointing review of the restaurant - OpenTable refused to publish my review. I would never trust their ratings again as there are strong ties between owners who choose to use this site for reservations and OpenTable. I will never rely on this site for a final decision in making a decision again!

Due to COVID we haven't gone out to eat. We finally decided to have lunch and use our points. To our dismay, we lost 12,500 points. After we contacted Open Table, they gave us all of our points back. What a great gesture and company.

Free Money for Reservations - I love this website. It's easy to use and you pretty much get credit for making a reservation you would've done anyways. You can either search for a specific restaurant or you can just od a search for restaurants that have availability at a certain time. It'll list your reservation if available but also the next available one before and after your requested time, but to a 2 hour window. You can also search by neighborhood and typs of cuisine. Once you make a reservation you earn 100 points and in some cases 1000 points. As you earn points you can redeem them for credit that's good at any opentable restaurant! FYI, sometimes though, a restaurant will book up online and so you should try to call to make a reservation.