Opal & Peach

I fell for a "free ring" promotion on Instagram. I only paid for the shipping, which was $6.99. The ring had originally been priced at close to $30.00, so I guess I thought the ring would be of decent quality. I waited the 40 days recommended by the seller -no ring. I inquired, and the ring had never been shipped. I was understanding, considering the current status of the world. Customer service was very accommodating and offered me either a gift card or to reship. I chose the reship option. I finally got the ring, almost 2 full months later, and the gem was not even attached to the ring. To make things worse, the ring itself feels like it is entirely made of plastic. The only place this ring should be sold is in a capsule from a quarter machine.

Worst experience ever. I luckily ordered my free ring, which cost $8 shipping, 40 days before my anniversary so in the event that it came at the last second, it would still technically be on time because they said it would take at most 40 days. It has now been 48 days and the only information I was given from customer service was that there was a shipping issue and that they would reprocess my order. So now I guess I'm not getting the ring or my money back? If your'e reading this, make sure not to buy from them. And any review that says they have great customer service is most likely FAKE.

I saw the advertisement for a free item on Facebook. I chose the fire opal ring, and also the energy stone /moon necklace. I ordered these items on May 8,2020 and paid $12.99 for shipping. I STILL have not received any products! I emailed the company after their "40 day shipping" allowance, and the returned my email to ask for confirmation of my address. I confirmed and have yet to hear another word from their "team". Now the site is offline and I doubt I will ever receive my products OR my refund. Worst company ever!

I've ordered a free silver ring from this page and paid ~£7 for postage. I waited 2 months for the item to arrive and when I received it, there was a thumbsized hole on the plastic package and was no ring in it, just a business card... I emailed the customer service, they said, if I can't prove it with photo or video, they can't give me a refund. At this time I have already disposed the package and I think it's stupid, because if I would take a photo, they could still say I made the hole on it... I am very unsatisfied and I feel they call me a liar... Avoid order from this company!

Paid for shipping for "free" necklace back at the beginning of MAY. I've NEVER received a thing!... plus NO replies back on any of the several messages I've sent them regarding my so called "free" necklace. No I didn't pay an arm and a leg but I don't appreciate being SCAMMED no matter how small the amount of money is that I paid out. If you've ordered from Opal and Peach and you received your order... consider yourself (obviously from reviews) one of the very FEW lucky ones. DON'T waste your time or with these clowns.

After 40 days waiting, my ring (only paid shipment, 6$ approx) arrived. I wore it for half and hour and it broke. Super super bad quality. I asked for a refund and they told me: we can send you the same ring again or give you a voucher. I chose the voucher and it was of 10$ but actually almost anything cost 10$ so... I would have to pay more again for something that I don't want and that I'm sure is of super bad quality. They don't care about my problem. They just stole me 6$ and now I have to choose between that or paying more to get another thing more expensive so maybe they will steal me more. Horrible.

Opal and Peach is an unreliable company. Buyer beware. I ordered free items' and paid about $40 in shipping. Well after six months have passed and my items never arrived. They confirmed they never left the shipping facility. I contacted customer service to request a refund. They offered to replace my items or give me a generous' credit for their store. So they can lose my items again? No thanks. So far, my requests for a simple refund have been ignored. Subsequent emails have also been ignored and this has been going on for months. I recommend staying away from companies that are like this. Too good to be true. They have stolen from me. I just want my money back. They are thieves. I suggest not getting sucked in by temptation. Avoid at all costs.

If I could give them 0 stars I would. I ordered a necklace back in April and it never showed up, they kept telling me to wait longer wait a little longer keep waiting, finally I asked for my money back, and instead of giving me my money back they "allegedly" shipped out another of my item Aug 4th. It is now nearing october in 6 days and I still have not recieved this second shipment. I have asked them again to refund my money and I am not getting any response. This place is a scam they will take your money and if you ask for a refund for a legitimate reason you wont get it. They just take your money and blow you off. DO NOT EVER ORDER FROM THEM

They do appear to have a shipping issue. I placed my order early November and waited the required time plus, for the order to arrive. I emailed early January that I had not received same. I received a prompt, polite, apologetic reply saying it would be looked into and asking for confirmation of address. The following day I received an explanation and options. I chose to have the item sent again and received same later in January and pleased I did as they are beautiful. I did experience user-friendly and prompt after order service and once received, pleased with purchase.

Sent money for an item months ago. After 30 days I emailed them for an update to which i had gotten an email back from them stating that the item would be there within 10 more days. I waited and after the time allotted I wrote again asking for another update. They responded that my item was never shipped out and they would like to credit me toward a different item. I refused the offer and asked for a refund. They eventually stopped responding all together. No items ever made it to my home. No refund. This company is out to steal from people with no remorse. Horrible people, horrible company