Opal & Peach

I've ordered a free silver ring from this page and paid ~£7 for postage. I waited 2 months for the item to arrive and when I received it, there was a thumbsized hole on the plastic package and was no ring in it, just a business card... I emailed the customer service, they said, if I can't prove it with photo or video, they can't give me a refund. At this time I have already disposed the package and I think it's stupid, because if I would take a photo, they could still say I made the hole on it... I am very unsatisfied and I feel they call me a liar... Avoid order from this company!

Worst company I have ever dealt with! Do not buy from them. It's been over 5 months since I ordered one little ring and they are so incompetent that I still haven't received it or a shipping number or a refund. I contacted them many times about it and they just kept apologizing and blaming it on things that made no sense. I'm going to have to take my lose on this one. Save your money save your time. They are a scam.

After 40 days waiting, my ring (only paid shipment, 6$ approx) arrived. I wore it for half and hour and it broke. Super super bad quality. I asked for a refund and they told me: we can send you the same ring again or give you a voucher. I chose the voucher and it was of 10$ but actually almost anything cost 10$ so... I would have to pay more again for something that I don't want and that I'm sure is of super bad quality. They don't care about my problem. They just stole me 6$ and now I have to choose between that or paying more to get another thing more expensive so maybe they will steal me more. Horrible.

I ordered a pair of tentacle earrings. After more than a months wait i wrote their customer service which took more than 10 days to answer that i should be patient although they could not track the package. On the website is proudly said that all orders are trackable. Finally i got my earring that sadly BROKE on the second time i tried to put them on... Don't waste your money or your time, it's really not worth it!

I saw the advertisement for a free item on Facebook. I chose the fire opal ring, and also the energy stone /moon necklace. I ordered these items on May 8,2020 and paid $12.99 for shipping. I STILL have not received any products! I emailed the company after their "40 day shipping" allowance, and the returned my email to ask for confirmation of my address. I confirmed and have yet to hear another word from their "team". Now the site is offline and I doubt I will ever receive my products OR my refund. Worst company ever!

SO it is normal service, which is provided by courteous staff, who know the range well and can really help.

Worst experience ever. I luckily ordered my free ring, which cost $8 shipping, 40 days before my anniversary so in the event that it came at the last second, it would still technically be on time because they said it would take at most 40 days. It has now been 48 days and the only information I was given from customer service was that there was a shipping issue and that they would reprocess my order. So now I guess I'm not getting the ring or my money back? If your'e reading this, make sure not to buy from them. And any review that says they have great customer service is most likely FAKE.

I fell for a "free ring" promotion on Instagram. I only paid for the shipping, which was $6.99. The ring had originally been priced at close to $30.00, so I guess I thought the ring would be of decent quality. I waited the 40 days recommended by the seller -no ring. I inquired, and the ring had never been shipped. I was understanding, considering the current status of the world. Customer service was very accommodating and offered me either a gift card or to reship. I chose the reship option. I finally got the ring, almost 2 full months later, and the gem was not even attached to the ring. To make things worse, the ring itself feels like it is entirely made of plastic. The only place this ring should be sold is in a capsule from a quarter machine.

Fast and great service. And fabulous delivery thank you will recommend this site to all my friends *****

Ordered 3 items 3/1/20 and now it is 4/20/20 and still nothing. They charged my card on 3/2 and I have reached out via their contact page on their site as well as on Facebook several times requesting shipment info and if it has even gone out and have not received one response. Beware you may get charged and never get items.

I ordered a pendant back in April and it's almost June and still have not received my merchandise. I have reached out to customer service via the online portal but no one has gotten back to me at all. I will NEVER be ordering again, and if you are reading this, I advise that you don't either.

I ordered a free rainbow quartz pendent and just for 7.99 for shipping. I ordered it April 12,2020 it is now June 6th and still nothing
I have emailed them twice plus Instagram and no response. I paid my money where isy product. Don't 0rder from them.

Paid for shipping for "free" necklace back at the beginning of MAY. I've NEVER received a thing!... plus NO replies back on any of the several messages I've sent them regarding my so called "free" necklace. No I didn't pay an arm and a leg but I don't appreciate being SCAMMED no matter how small the amount of money is that I paid out. If you've ordered from Opal and Peach and you received your order... consider yourself (obviously from reviews) one of the very FEW lucky ones. DON'T waste your time or with these clowns.

Ordered a ring on the website may 10th and after the 40 day waiting period didn't receive it. Waited an additional week thinking COVID delayed it. After the week tried contacting them and received no reply. After another week tried contacting again and again no reply. Contacted them 2-4 more times and never heard back. Never got refunded or item and it's now July 21st

After 3 days - -tarnished and leaves a black ring on my skin. I'll never order from Opal&Peach again.

Sent money for an item months ago. After 30 days I emailed them for an update to which i had gotten an email back from them stating that the item would be there within 10 more days. I waited and after the time allotted I wrote again asking for another update. They responded that my item was never shipped out and they would like to credit me toward a different item. I refused the offer and asked for a refund. They eventually stopped responding all together. No items ever made it to my home. No refund. This company is out to steal from people with no remorse. Horrible people, horrible company

Ordered a moonstone silver leaf ring. Waited the almost 2 months for it to come. Opened package and there is a crappy rainbow quartz necklace and no ring. Emailed them... zero response.

LYERS AND THEFTS
DO NOT PURCHASE FROM THEM! Absolute scam!
Do not buy from this company
No way they are for real
Complete frauds

I have waited over 3 months for my ring to be delivered. A month ago they 'reshipped' it and said I could expect to receive my ring within 25 days maximum. It has now exceeded this time and I am still waiting for my ring as well as a full refund for wasting my time. DO NOT WASTE YOUR TIME WITH THIS SITE!

If I could give them 0 stars I would. I ordered a necklace back in April and it never showed up, they kept telling me to wait longer wait a little longer keep waiting, finally I asked for my money back, and instead of giving me my money back they "allegedly" shipped out another of my item Aug 4th. It is now nearing october in 6 days and I still have not recieved this second shipment. I have asked them again to refund my money and I am not getting any response. This place is a scam they will take your money and if you ask for a refund for a legitimate reason you wont get it. They just take your money and blow you off. DO NOT EVER ORDER FROM THEM

My friend ordered an opal ring and was sent a pair of black panties. I will tell everyone I know about this scam.

I ordered 2 rings from an Instagram post in June 2019. The cost was shipping only. After a month and a half, I contacted the company. I was told my order was not sent with tracking, and they would look into it. When they finally got back to me, I was informed that my shipment was stuck in a warehouse somewhere in Hong-Kong. They offered to reship the rings or I could order something "more expensive" from their website. I refused both offers and asked for a refund. After 5 months of emails to them demanding a refund with no response, I'm done. This company steals money, a few dollars at a time in hopes customers will just gooo away. It's a tactic. Don't get SCAMMED.

Opal and Peach is an unreliable company. Buyer beware. I ordered free items' and paid about $40 in shipping. Well after six months have passed and my items never arrived. They confirmed they never left the shipping facility. I contacted customer service to request a refund. They offered to replace my items or give me a generous' credit for their store. So they can lose my items again? No thanks. So far, my requests for a simple refund have been ignored. Subsequent emails have also been ignored and this has been going on for months. I recommend staying away from companies that are like this. Too good to be true. They have stolen from me. I just want my money back. They are thieves. I suggest not getting sucked in by temptation. Avoid at all costs.