Oojo has a rating of 4.6 stars from 1,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Good service reliable and fair price must recommended
Very easy process,fast website nice customer service
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
I haven't fly yet with them, but so far the service has been good!
Dear Andres,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Unbelievable experience from very easy to use website
Thank you Alexandre, for your 5-star review! We love hearing from you! Thank you for leaving feedback for us.
Great price, quick service, and very easy to navigate
Hi Syed,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with us. Thank you for taking time out of your day to leave us this super kind review.
From all of us at OOJO family, we look forward to seeing you again soon.
Very helpful and precise in instruction navigation of site pervaded
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 179091
Please email this ID at feedback@oojo.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Easy,impossible fast and simple the best for booking ticket!
Amazing feedback. Thank you so much for giving us 5 stars!
Booking expenses showing with Clarity and quickly respond the matter
Dear Nilesh,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Easy to book, reliable website And an active customer service.
Thank you for the kind words! We hope to see you come back for our services in the future.
Easy and good price for my economic possIbility thank you
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 161979
Please email this ID at feedback@oojo.com
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Better price, good selections, friendly user, fast updates
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance
Great customer service. Good price. Will definitely recommend
We're really grateful and appreciate you taking the time to share your rating with us!
Good customer service, cheap and fast travel method
Thank you so much for taking the time to leave us feedback!
To book a ticket was easy on line, very convenient. Looks awesome
Thank you Pankajkumar, for your 5-star review! We sincerely appreciate your feedback.
I booked international flight ticket and received confirmation very fast, at the lowest price too.
We are happy that you are satisfied with our products and services.
Called me 3 times to complete the booking although I had my e ticket already a lot of confusion
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187255
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
First time using your service, the transaction went smoothly and without issues
Dear Steven,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Better prices for luggage than competing websites...
Dear Emanuel,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
It is quick and easy. I have a very good experience
Thank you so much for your positive feedback.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Dear Janrenn,
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!