Oojo has a rating of 4.6 stars from 1,596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
Thank you so much for Alizate and oojo team for helping me with my booking!great people great service,I will recommend to all my family and friends
Great service, prompt communication, fair prices. I totally recommend Oojo to anyone looking for affordable flight bookings.
Dear Benjamin, thank you so much for taking the time to leave us this amazing review. If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Such a prompt service! I got my ticket less than in 30 minutes. Totally appreciate and recommend Oojo!
Dear Laura, thanks for leaving us such a wonderful review! If there is anything you would recommend us improving, please drop a line at feedback@oojo.com.
Oojo is a great company, so accessible and accommodating. Truly one of the best third party sites i've used.
It is our pleasure to hear your valuable feedback!
First experience to book through Oojo. Rates are pretty cool and customer service response is very good.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
First time I book with Oojo. The transaction went smoothly and was easy to navigate. We received a confirmation right away.
Thank you for the positive feedback! We hope to see you in the future.
Great experience, I booked two flights on accident and customer service was able to assist me in canceling one of them
Thanks so much for sharing your experience with us!
If I can give them less I would no customers service no phone to answer always leave a message
Do yourself a favor and don't deal with them
Dear Hossam,
We highly appreciate your feedback and honest opinion, but we would also like to remind you that the fastest way to solve your refund, cancelation or exchange related issues is to send your travel details directly to our email add: feedback@oojo.com Thank you for your patience and understanding.
It was fun speaking with your Filipino representative, she was so kind and helpful..
Dear Customer, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Kind fast amazing service, always helpful, called me right away to confirm reservation
Thank you so very much for your loyalty and cooperation with us! Your satisfaction with our services is very important and we are so happy to be of great assistance for you!
VERY GOOD TRIP.and fast I bay a good ticket.I thing a next time I also bay a ticket in your company.thank you andrzej
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone!
Helpful
We tried to get a good deal
The representative try his best to help us all the way
I wish him best
It was Easy and fast but you need to put mor details about bags how much it cost please
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
I have been using this service for a long time and I want to recommend it to everyone
User-friendly interface
Reliable service
Fast and simple,cheapest price hope to use it in the future. 👌
Thank you for your positive review! We look forward to assisting you again in the future.
It was very easy to modify dates and friendly representative.
Thank you for your feedback! We are pleased to hear that you found our agent friendly.
Very easy to navigate The process was easy and quick to book a flight I hope my flight experiences Will go as the booking
It was super easy to book. Once you book someone will call you to review your information.
Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.
Akhil was very helpful and explained all benefits and reconfirmed all passenger names to avoid any error. Would definitely recommend OOjo to others.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Cheap prices good times a lot of options and I am very happy I am leaving the website i used to use and from now and so on I am with oojo.
Thanx
Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
We are glad that our agent Alizate was able to meet your expectations. Thank you so much for your positive feedback