Overview
Oojo has a rating of 4.6 stars from 1,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
Ease to deal with. Were friendly. Looking forward to going on this trip and in the future will use oojo again because oojo makes me veel like oojo oojo oojo
Serious company and good prices that serve in a timely manner
We are so happy to hear about your satisfaction with our website! Looking forward to assist you once again whenever you desire to travel!
Fast reservation of flight ticket and excellent customer service
Dear Customer, Your choice in selecting us for your travel needs is sincerely appreciated, and we hope to have the privilege of serving you again in the future
So easy to book my next trip. Would use them again!
Thank you for your feedback! We’re thrilled to hear that you found the booking process simple and easy.
Hoping we can choose our seating off hand. Was only given "aisle or Window" Would be nice to already know our seat #'s.
Thank your feedback please feel to contact our support team for any additional questions or concerns.
It was so easy booking on this site and the price were way cheaper than other companies!
Thank you for giving me the best deal!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Easy booking experience. The only thing that would've made this experience better is if there was an option to select my seat preferences.
We're glad to hear that you had an easy booking experience. Your feedback about seat preferences is valuable, and we'll certainly consider it for future enhancements. If you have any specific preferences or requirements for your next booking, please feel free to let us know, and we'll do our best to accommodate them. Thank you for choosing our services!
Needed a ticket, got the best price, put in my payment info and customer service is Excellent! A legit travel buddy you can rely on.
Thank you for the great review! Safe travels.
Super good and reliable service - they get the job done and I can see that company has invested in their people which is unique
We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
The people at Oojo.com seem to think it's ok to take your card details and pretend like you've successfully booked a flight, only to have you find out weeks later (whenever you think to double check) that you haven't actually booked a flight at all. Instead, they take your "booking" and treat it as a statement of what you're interested in, and will then send you offers of similar flights a week or two later, usually costing hundreds of dollars more. Always with some flimsy excuse (if you reach someone legit and ask) that it must have been a glitch in the system. Except that it happens again and again to hundreds of customers. I mean – who does that?
If you're buying something and the transaction shows to have succeeded, you want to move on with life knowing you've already taken care of that purchase (and not wait another few weeks until prices go up). I guess if they were clear upfront (or even after the transaction was completed) that "Oops sorry, we know you believe you've just secured this ticket, but we actually didn't secure it, and may get around to sending you a similar offer in a week or two," maybe some people might be OK with that, though I can't frankly imagine any serious person willingly going for that.
These people are scammers and need to be stopped. They've since asked me to take down any negative reviews and instead leave them positive ones. Happy to do so once they make a public statement openly acknowledging the scams they run, how they profit off of creating obfuscation and confusion in the booking process, and how they'll commit to stopping this behavior and becoming a legit airline booking company instead.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn a more about what prompted your feedback.
Your complaint is assigned a special ID: 127525
Please email this ID at feedback@oojo.com with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Booking is fast and concise. No hassle and not complicated. Rates are also good. I will surely recommend using this site to my colleagues. Thank you.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Very thorough easy experience
And received a quick call just to make sure that everything is correct and if I needed anything
Thanks so much for sharing your experience with us. We hope to see you again soon.
Excellent customer service. We needed to buy two tickets to Serbia on short notice. Everyone was very helpful in facilitating our transaction.
All the representatives were very kind, quick and knowledgeable in helping me book my flight.
This was one of my best experiences!
Thanks so much for sharing your experience with us!
I liked the fact that they sent email reminders to book and then offered a discount, which I took advantage of.
Thank you for the great review! We always think of our clients first and we are happy that you had a great experience.
We have yet to fly but so far tickets were cheap. Hopefully everything will be as smooth as it has been.
Dear Diane,
We’re so glad you enjoyed working with us. We work hard to keep it that way!
The process appeared seamless and quick. So far so good. Hopefully there will be no hiccups before I start my journey
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!
I have been looking so many other websites to book my flight but the prices I got from you guys were really impressive keep up the good work thanks
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
My agent was very informative and knowledgeable. He went over the itinerary to make sure I selected the correct route.
Thank you very much for sharing your positive experience with others, we really appreciate it!
Very smooth and efficient transaction. Got a really good deal on a business class ticket from Delhi to Los Angeles
Dear Sureh,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for taking the time to leave us a 5-star review.