Overview
Oojo has a rating of 4.6 stars from 1,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
I started processing it and finished it in no time, everything hassle free, I booked my tickets from Hyderabad to Chicago and the tickets sorted out in a few minutes.
Made a domestic booking; it was Easy booking and Payment
Thank you for your feedback! We're pleased to hear that booking and payment for your domestic flight were easy and straightforward.
The OOJO assigned agent Kalpana provided an excellent service in communicating properly in comparisons to some of the other agents dealt at OOJO in the past.
She deserves to be recognized by OOJO too for her services.
Dear Sabira, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Got a ticket from LV to Tehran
The jenteman helped me and he was very nice and friendly and helpful.
Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.
First time booking with Oojo and it's very easy. Don't know why I can't book my seating at the same time.
Thank you very much for sharing your positive experience with us! We highly appreciate your time and cooperation!
It's a good website and easy to follow. Best experience
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.
Easy booking with this site.
Convenient, not a lot of questions
We put in the work to keep you and all of our clients happy. We hope to see you again.
Was looking for the best rate for a trip to New Delhi from LAX. Most other sites I tried(all popular ones) were at least $100 more for the same class and date for the same airline.
Hello Pankaj,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing OOJO!
Buy cheap flight to home country 1-2 times a year, very convenient to book the tickets online.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
My flight time changed so they I contacted Oojo to get my connection tickets. The service was excellent. Tickets were reissued so fast.
Dear Customer, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our travel agency.
Easy to understand when buying airline tickets
It took two weeks searching other platforms for tickets, but I got it in one hour searching Oojo through kayak.
We are so grateful for your kind words. Thanks for sharing your review with us and the community!
Agent Deiparine is a soft spoken friendly patient airline agent; addressed all my concerns and accommodated my requests.
We are glad Deiparine has helped you with your trip and the services provided are appreciated.
Really love this service. Super quick and easy. I really like how it's provides direct flights. Excited.
We are happy that you are satisfied with our products and services.Thank You.
It was so convenient to book here. Everything was laid out perfectly. No need to check hidden windows or options just to see the other options.
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
I decided to book my flights with Oojo. I had a family emergency and needed to travel overseas with my daughter.
I selected the flights and an agent called me to confirm passengers details and credit card information.
I received an email right after saying that my tickets were being prepared and would be sent to me soon.
After two days I received my tickets only to see that they had my daughters last name wrong. This was a last minute trip and I was panicking.
I called them to report the issue and ask for help and they directed me to the airline company. I called the airline and sent a feedback request so they can make a correction. They emailed me saying it's Oojos fault and they should fix it.
I spent the next few days on the phone, where they were tossing me from one agent to another and pretty much demanding I pay cancellation fees and for a new ticket!
At some point they started promising they will fix it-I even have the name of the employee that promised-and that I should expect a call soon. The call never came.
In the meantime I had to book tickets because I still had to travel.
I canceled the reservation via their website. They started demanding that I pay fees!
I disputed the charges and they gave the audacity to fight it!
Oojo unprofessional, ripping people off thousands of dollars and causing them to stress because you don't care about anything else other than ripping them off. Keep away!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 186799
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.
I think this site is bull$#*! they prolly made this or they paying this site because my review is been deleted the worst customer service ever oojo is bad don't ever use it
Dear Jamling,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@oojo.com
for investigation.
Yes, it is very good website and compared to many others and travel agents, no one could beat or match the fare itinerary.
Thank you for your positive feedback! We're delighted to hear that you found our website to offer competitive fares and a pleasant reservation experience. We appreciate your support and hope to serve you again in the future.
Good customer service but wish I was not charged for a cancellation on a flight 2 hours after booked especially when I rebook the same flight 🤦
Many thanks for 4-star rating.We will take everything into consideration to improve our offering!
Doing reservation is easy and fast. The pricing is pretty much cheaper than the rest of the travel app.
We put in the work to keep you and all of our clients happy. We hope to see you again
Good service good understanding
I do recommend booking with them!
Many many thanks for sharing your satisfaction with our services! We are so pleased to hear your kind words!
Thanks to having exclusive partnerships with world-class airlines, Oojo offers the cheapest flight deals at wholesale prices.
Discover the latest Oojo reviews from customers who have already purchased their flights through this unique booking system.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear VIJAYAKUMAR V., Thank you for your feedback! We're thrilled to hear that your booking process was quick and hassle-free for your Hyderabad to Chicago flight. If you have any more travel plans or questions, feel free to reach out. Safe travels!