Oojo has a rating of 4.6 stars from 1,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 4th among Discount Travel sites.
They are very nice and give really good service. It is also very easy to book your or someone's flight.
Oojo has an excellent Go-Above-and-Beyond service and easy to use features. Love their attention to detail on their customer needs.
Dear Customer, Your kind words inspire us to continue delivering exceptional service. We can't wait to assist you in planning your next adventure!
Very helpful and professional, the tickets arrived within 48 hours
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Thank you very much for being our Customer and sharing your positive impression on us!
Trying to book a flight after shopping around, but i found affordable one especially this is an emergency booking a flight.
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Great service, I had n issue with my payment and called customer service they fixed the problem right away
We appreciate a lot your cooperation with us and thank you a lot for sharing your positive impression on our services! Looking forward to assist you once again in a most efficient way!
Good customer service- representative was very polite and soft spoken giving all details of the booking and services offered.
Thank you very much for your feedback. We are glad to hear that our agent offered you good service.
Easy to use and price good. And fast replay
Many options for travel and choose trips.
Thank you wish you the best
Thank you for the great review! We wish you safe travels.
Very satisfied
Competent
Knowledge
Pleasant.All questions were relevant and to the point.All the information he provided me was correct
Dear Habib,
We are so grateful for your review. Thanks for sharing your rating with us and the community.
The booking was effortless. It was accomplished in less than 5 minutes.
Thank you for your detail.
Mike Dunbar
Dear Michael,
We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Very good customer service. Your Rep by the name of Zack, was very helpful.
Booking using your website was very friendly to users.
Thank you for your feedback! Our agents always try their best.
Customer service representative was very helpful and kind. She understands my situation and helped to address the issue. Best service.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Fast booking, easy to book and that is it what else do you need?
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.
Very polite and informative agent. He went through the reservation step by step to insure accuracy
Agent.thank you
Dear Taher, Thank you for sharing your positive experience with our agent. We're delighted to hear that you found them polite and informative. It's our commitment to provide excellent service, and we appreciate your feedback.
Good manner, friendly customer service, try best to find you the lowest fare.
We are always trying to bring the best services.Thank you for the 5 stars.
Great! Love the easy user experiences! Don't like the review system forcing me to write 50 chapters. ;)
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
Good prices, easy transaction.
I hope not need customer service, easy to find contact info on their website.
Thank you so much for your positive review and feedback. We are more than pleased that you had an enjoyable experience with us.
Excellent customer service and use of WhatsApp…
So easy to communicate, and do the job very effectively.
Kudos!
We are really glad to hear such a good review coming from our customers. Thank You.
Booking the ticket was easy and it was the cheapest option from travel companies. THank you
Thank you very much for sharing your great experience with us!
The prices are unbeatable and the customer service provided is unique. I will definitely buy my tickets from them from now on.
Thank you for the amazing review! Providing our customers with a great experience is our number one priority.
I book my tickets in few minutes it is really good service
We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
We are really glad to hear such a good review coming from our customers. Thank You.