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OnlineReportAccess
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OnlineReportAccessReviews 90

3.3

OnlineReportAccess Reviews Summary

OnlineReportAccess has a rating of 3.3 stars from 90 reviews, indicating that most customers are generally satisfied with their purchases. OnlineReportAccess ranks 89th among Government Records sites.

New Jersey
1 review
3 helpful votes
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The vin# I supplied was off by one number, they took the time to do the research and found the correct vin, I am very impressed with how they handled my error. The report I received was a basic (as requested) report that contained info I was not aware of. I would recommend this site.

Date of experience: February 26, 2014
Texas
1 review
5 helpful votes
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I have had only one successful on line property search on this web site, yet I have charged for FIVE. Andy doesn't appear to care that people are being charged for FAILED search attempts. I'm going to take my complaint to the BBB, and am sharing my report on Facebook, for whatever it's worth.

Date of experience: January 17, 2014
Andy W. — OnlineReportAccess Rep
over a year old

Hello Sheryl,

I sincerely apologize for your experience. If you would like to get a full refund for your charges, please email me at support@onlinereportaccess.com and I will personally take care of this for you.

Best Regards,

Andy

Georgia
1 review
6 helpful votes
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Scam...
December 24, 2013

Scam... The site said I would never be charged no more than $1.00 per file. I was charged $18.95 and did not receive the file I requested and it would be 5-7 days for a refund. Please BEWARE... Also, Live chat is a computer generated response.

Date of experience: December 24, 2013
Andy W. — OnlineReportAccess Rep
over a year old

Hello Roy,

I sincerely apologize for your experience. If you would like to get a full refund for your charges, please email me at support@onlinereportaccess.com and I will personally take care of this for you.

Best Regards,

Andy

California
1 review
5 helpful votes
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I'm trying to buy a car
December 22, 2013

I'm trying to buy a car. Went to this website b/c I need to find out who the registered owner of my vehicle is. After paying $1, I got a pop-up telling me that if my report is missing Andy will be glad to help me.

I didn't talk to Andy, I think he may try to sell me some other stuff. Yes. Be very suspicious of this website.

Date of experience: December 21, 2013
Andy W. — OnlineReportAccess Rep
over a year old

Hello Luis,

I sincerely apologize for your experience. If you would like to get a full refund for your charges, please email me at support@onlinereportaccess.com and I will personally take care of this for you.

Best Regards,

Andy

North Carolina
1 review
4 helpful votes
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Accesed the site said would never be charged no more than $1.00 per file. Was charged $18.95 and did not recieve my file that I requested.And would be 5-7 days for return. So Boggus!

Date of experience: December 7, 2013
Andy W. — OnlineReportAccess Rep
over a year old

Hello Larry,

I sincerely apologize for your experience. If you would like to get a full refund for your charges, please email me at support@onlinereportaccess.com and I will personally take care of this for you.

Best Regards,

Andy

Oklahoma
2 reviews
4 helpful votes
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I submitted information to find military records for my father, I paid $1.00 by credit card. I was to receive the information within a short time, I have not received anything yet. Be very suspicious of this site.

Date of experience: December 7, 2013
Andy W. — OnlineReportAccess Rep
over a year old

Hello Craig,

I sincerely apologize for your experience. If you would like to get a full refund for your charges, please email me at support@onlinereportaccess.com and I will personally take care of this for you.

Best Regards,

Andy

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