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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
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Somehow my shipment got mixed up with another order. I received a call from Online Metals advising me of the issue. I was assured that a second shipment would be coming to me. This proactive problem resolution is rare these days and very much appreciated.
Thanks for the feedback Randy! I am glad we were able to fix that error for you! If you ever have any other issues, please let us know, and we'd be glad to help!
Thanks for sending the replacement. The best service of any metal company that I know of. And a great web-site for tech infomation.
Thanks for the feedback Drake! We pride ourselves on our level of customer service, and I am glad they were able to help! I am glad you were able to get all of the tech information you are needing!
Thanks for resolving my problem I had with the lost material. The courier would not help, but you did!
You resolved it promptly and without any hassle in the best possible way i could have imagined.
Everything is now good!
Excellent, Fast we'll packaged. Easy ordering. Great product
You helped me get a job in my machine shop w/a better deal on material. Thank you and look forward to you helping out again. If there is a sales rep for my area, please get them in contact with me so I can make sure I am always getting the best deal possible.
Thanks for the feedback Shayn! I am glad we are able to get you great prices on the material you need! All of our customer service is at one facility, so unfortunately they are not spread out, but you can always call or email our sales and customer service, and we'd love to help! Our number is 800-704-2157, and our email is sales@onlinemetals.com!
Thanks for the feedback John! I am glad we are able to be a reliable, fast, and easy to use source for your metal needs!
Metal at a good price and timely delivery, when you don't want a 20' section of pipe or don't need d 2 x 8 sheet of metal, this is a good option, just have to watch and make sure the price of shipping isn't more than the cost of the metal
Thanks for the feedback Mark! I am glad we are able to get you fairly priced material in a timely manner. Have a great day!
I ordered a piece of 3/8" x8"x12" and received it a couple days later. For such a small order you guys took care of it fast. Thank you
Thanks for the kind words, John! We know projects both large and small are important, so we are glad we could get your order to you when you needed it!
Excellent service. Material arrived well packaged. No damage.
Thank you for the feedback George! I am glad we can provide you with great service, and get you the material you need in good condition.
Ordered online and received in about 1 week.
MTR's came in exactly as needed.
Thank you for the feedback Chros! I am glad we were able to provide you with the material you need in your time frame. We usually try to get all of our orders shipped the same business day if placed before 3pm!
I live close enough for pick up, so when I visit it is always a professional, courteous and satisfying experience..
Thanks for the feedback John! I am glad you have had great experiences with us! We pride ourselves on having the best customer service who loves to help with any metal needs!
Not happy,no one tall me my grill grate do not came with a frame and is was a option, plus I dint get my 15% and I can not use my grill grate,Gilbert
Thank you for your feedback Gilbert! I apologize you did not have the best experience, and I am reaching out to you separately to help get this taken care of for you.
Flawless material arrived well protected. I will order again.
Thanks for the feedback Joel! I am glad your material came in the best possible condition. Thank you for your business, and we are glad to hear you will continue ordering from us in the future!
Thanks for the feedback Mike! I am glad you were able to find the anodized material that fit your needs!
Great experience, Nothing much to say due to this was handled online.
Thanks for your feedback Armstrong trucking! I am glad you did not run into any issues, if you ever need help placing orders, or are trying to get a large quantity, let us know and we'd be glad to help you get what you need!
Some metal suppliers will not deal with smaller orders You do. Thank's
Ordered was quickly shipped, i was pleasantly surprised how great the product and service was
Thanks for the feedback Tevin! I am glad we were able to get you the material you need in a timely manner. We pride ourselves on having the best customer service, if you ever run into any issues, please let us know, we'd love to help! Our number is 800-704-2157, and our email is sales@onlinemetals.com.
Ordered just two small pieces of aluminum angle bracket, custom length cuts... it arrived as ordered, no surprises... thanks...!
Thanks for the feedback Bob! I am glad we were able to get you what you were needing. Let us know if you ever need any assistance placing orders. Our email is sales@onlinemetals.com.
I am very impressed with the ease of ordering from Online Metals, and will do so again and again!
Thanks for the feedback Lavonne! I am glad you were able to order easily through us. We try to make the ordering process as user-friendly as possible, let us know if you ever have any issues!
My experience with Online Metals.com was a good one. Ordered on line and picked up locally. Odds are they will have it in stock. I could have picked up the same day, but chose to pick up the next day. Will buy from again as needed.
Thanks for the feedback Douglas! I am glad we are able to have the material ready for you to pickup as soon as possible. All will call orders we try to have ready in a couple of hours to be picked up as soon as possible to meet our customer's time frames!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Ryan! I am glad we were able to be a good source for you! I hope you keep coming back, we'd love to continue business with you!