Overview
OnlineMetals.com has a rating of 4.7 stars from 822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 1st among Hardware Store sites.
Smooth and seamless experience. I have no reservations about recommending Online Metals.
Thanks Jonathan for the kind words!
OnlineMetals is a great source for all my material needs. Easy to order and fast delivery.
Happy to be your one-stop-shop Joseph! Thanks.
Delivered on time. Good quality product. I'd use OnLine Metals again.
Thanks Robert, can't wait to see you back on the site. Don't hesitate to reach out with questions.
Quality materials and great delivery times. Keep up the great work!
Thanks for the feedback! Excited to help support your next project.
Order arrived as expected. Thank you. Will probably buy more in the near future.
Thanks, Gracie! Can't wait to hear about what you make with our metals!
Very good...but really, I did not expect to run into all this...+ the npt a robot BS.
Thanks for the feedback Thomas! I am glad we were able to get you the material in the best condition possible! I do apologize, we are working to get the re-captcha system fixed so it does not happen as often!
Easy to shop! Great variety of materials and shipping is easy!
Thanks Adam, glad we are a material supplier you can depend on!
Very easy to order, great selection and very fast shipping!
Thanks Rick! So glad to hear our site experience is meeting and exceeding expectations.
My order was easy and arrived very fast and well priced
Thank you for the feedback Jerrold. I al glad we had what you needed and were able to get that to you within your time frame. I hope you have a great day.
Very well done. Professional staff. Wait time was short. Prices ok.
Thanks for the feedback Radu! I am glad we were able to help you in a timely manner! We are always happy to help with any inquiries!
Ordered was quickly shipped, i was pleasantly surprised how great the product and service was
Thanks for the feedback Tevin! I am glad we were able to get you the material you need in a timely manner. We pride ourselves on having the best customer service, if you ever run into any issues, please let us know, we'd love to help! Our number is 800-704-2157, and our email is sales@onlinemetals.com.
I am really happy with my purchase. Great prices and selections, and I found exactly what I needed.
Thanks Rob, we are looking to grow our catalog every day so never hesitate to check back or ask if we are looking to add what you are looking for!
Customer Service - 10/10
Quality of products delivered 1/10
Thanks for the feedback Russell! I just sent you a message to help resolve this!
I had to get estimates this time and it was way easier than expected! Thank you.
Thanks for the feedback Brett! I am glad we were able to get you the estimate you needed! You can always feel free to reach out to us about any pricing questions!
I have had very good luck with metal I have purchased from online metals.
Thanks for the kind words, Ron. We don't call it luck when we put as much pride in our work as we do and are glad to be meeting your expectations!
Order was shipped very quickly and packaged very well. Pricing is excellent as well
Thank you, Joe! We are glad to hear both our service and pricing were exactly what you needed.
Did Will Call at Toledo - Went very smoothly. Thank you
Appreciate the positive feedback about our Will Call pickup locations. Any details will help us improve and expand this exciting part of our business. Looking forward to working with you again soon!
The woman who took my order was very kind, helpful and patient! Thank you.
Thanks Martin, we will be sure to let our team know about your great experience!
It was great and it was delivered on time and in good condition
Thanks for the feedback Don! I am glad we could get the material you needed to you within your timeline!
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Josh, we'd love to hear more about what makes our site so easy! Thanks for sharing.