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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, next day and fast delivery. OnlineMetals.com ranks 4th among Hardware Store sites.
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I ordered a three day ship
But it took 5 days and didn't email or say why it was 2 days late
UPS had my order for 5.5 days but didn't delivery in 3 days
Online metals needs to use other carrier
Or give a refund when you say it is 3 days but still took my money
I am really happy with my purchase. Great prices and selections, and I found exactly what I needed.
While my experience with online metals was pleasant. The same can not be said for RL Carriers. It took RL a week to deliver my order!
Very helpful with my order since was very hard for me to follow on your site. All was in decimals and I need to order such as 3/8.
Glad we could assist, we do have a fraction conversion page but are looking to make that easier on the product level. Thanks for letting us know and appreciate the review.
Received my order of brass sheet in a timely manner. Clean, no scratches and ready to use.
Thanks for the review, Jerry. Glad your brass came in pristine shape.
I needed aluminum rectangle tube. They have it and shipped it right away. Thanks
Our catalog is only growing, so if you start needing more complex shapes and materials head to OnlineMetals.com. Thanks Harold!
I am very excited to have the Portland Will Call option now. My orders typically would come from Seattle and only take a couple of days at most, but sometimes they'd come from Ohio and completely derail my project timeline. The Will Call is a breeze and I save on time and money.
So glad to hear our new will call location is helping you! Thanks for the kind words and review Eddie.
Received material damaged in transit. On Line Metals replaced it quickly and with no questions asked. I'm very satisfied.
So glad we could remedy a tough situation. Don't hesitate to reach our for your next materials projects. Thanks again, Robert!
Ordered four small pieces of steel square bar, and two small sheets of custom-cut aluminum for will-call pickup. All but the thicker sheet of aluminum was available quickly. The thicker 1/8" sheet of aluminum took a bit longer to come in.
Customer service was responsive in answering questions about the late-arriving sheet.
Thanks Jon, glad we could support your material needs and help you with questions.
A big thanks to Online Metals. I ordered a piece of expanded metal for my BBQ pit. When I received it the diamond shaped was cut the opposite way. The diamonds were cut vertical instead of horizontal as needed on my pit. Meaning the edges would need to be reinforced to hold much weight and not sag.
I sent an email to customer service. They replied back very quickly and let me know they were sending a new piece to correct the issue. The new piece arrived the next day in plenty of time for a weekend BBQ.
For any future metal needs I will definitely order from Online Metals.
Again Thank You,
Dale E.
Our first order of a sheet of brass came damaged. We refused the order and sent back asking for a new shipment. They sent another damaged sheet of brass and said every order of brass that we would get would likely be damaged. Why sell it then? The customer service was not good either.
Looked online for some common aluminum extrusion. Found pricing between 5 - 8 dollars per item. Online metals wanted over 20. There shipping and product cost is extremely high. The order they quoted me for over $700 dollars was just over $200 at a competitor. No thanks Online metals.
This is my go-to source for bronze and aluminum metals for my home based crafts... but if you're looking for that particular alloy of stainless steel, they have it here, too! Great selection of sheet/plates of all metals as well as tubing and piping, solid rods and fittings.
If you don't have a metals source nearby your home, buy it online - fast delivery comes standard!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Rob, we are looking to grow our catalog every day so never hesitate to check back or ask if we are looking to add what you are looking for!