From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
Ordering was quick and easy, pricei was very good, shipping was reasonable and my items shipped very quickly. The items were also of great quality.
Surprised and satisfied with searching for what I wanted to buying / easy and complete transaction
Thanks Mack! We are adding products and new categories weekly so continue to check back in soon.
When you need a little bit of this or that, Online Metals gets it done quickly, and at competitive prices. Have been using for a few years now and would not hesitate to recommend to someone.
Small quantities are our specialty, but if you ever need some larger volumes we do have a sales team happy to help! Thanks for the kind words Joseph.
Order a 6061 aluminum plate. I have ordered a lot of material from OnlineMetals and I have always been happy with their products and service.
Thanks Steven. Aluminum 6061 is our bread and butter, so if you ever need that product again do come back!
I needed the material to make some aircraft parts. The shipment arrived surprisingly fast and very well packaged. Zero damage.
Thanks Stu. Glad to hear our packaging kept your material safe. Looking forward to working with you again soon.
Both Orders were cut to exact measurements. Worked perfect for the job.
Cut-to-size is our specialty. Thanks for the kind words, Shelley!
The product and delivery were great. There were issues with the sales tax exemption, the material was for resale, but somehow I was confused with a tax exempt organization.
Thanks for the feedback Ken! I apologize for the confusion. If you can send us your tax exempt cert, along with your order number we can definitely refund the taxes for you!
Quality if the material is good, and the service and shipping was good.
Thanks for the kind words Tom. We look forward to working with you again soon!
Can you please describe what was purchased?
Not sure if someone from my facility purchased without letting me know, or if this email was meant for someone else? Last week I received conformation for an order that was for a different company.
Thanks for the feedback Allan! I will reach out to you shortly!
I ordered a piece of material on 4/1. I asked them to ship it overnight. We were in a hurry for it. When it did not arrive on 4/3 I chatted online with Sharrell. She told me it should ship out that day. It did not arrive. I called online metals on 4/8. They told me they could not find tracking for my order and would ship another piece of material. It finally arrived on 4/10. I have been working with Online Metals for many years and this is the first time I have had such a problem getting my order.
Thank you for the feedback Sandra! I will be reaching out to you shortly!
My order for O1 drill rod was in stock and shipped quickly. There is a wide variety to choose from.
I will continue to purchase from Onlinemetals.com.
They have never disappointed me.
Selection & Service. We pride ourselves on those things and are glad to hear you found them to be great. Thanks Paul!
Arrived fast, packaged well, and was just what I needed.
Thanks Jay! Look forward to working with you again soon.
Fast service and a quality product, well protected for shipping.
Rock on William! Glad the experience met your needs and look forward to working with you again soon.
Reasonably priced compared to the competition, well packed and affordable delivery rates!
Thanks Paul, appreciate the kind words!
Pleased with the ordering process including text chat with questions. The packaging was topnotch as well.
Glad our packaging and service was great when ordering your materials. Thanks for the kind words, Jude!
Ordered and items sent. Order filled correctly. Will use online metals again.
Thanks Dennis, we will be here when your next job comes up. Appreciate the kind words!
In my experience, Online Metals is extremely fast and accurate in filling and delivering orders. I was disappointed, however, in the large increase in their prices over those of last year. I guess inflation is to blame for that.
Hey Gary, glad to hear the experience is exceptional. We are constantly working on both product offering, pricing, and shipping pricing so continue to look back at the catalog for your next project and you might be pleasantly surprised.
They always have what I need. Fast shipping. Great website. Easy to order
We strive for greatness Alan, so thank you for confirming and the kind words. Hope to work with you again soon.
I got the 20lb. Box of mixed stuff. It seems to be a good value and it meets my needs.
Thanks John, so glad to hear you enjoyed our Protobox. Thanks for the kind words.
Always so easy and quick to order! Fantastic service and support is always great to deal with if it's ever needed.
Thanks Jess. Glad to hear our support was there for you when ordering your materials.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, William. Fast quality is what we are all about here at Online Metals.