From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.6 stars from 848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 4th among Hardware Store sites.
Finer than frog hair cut four ways with frizz and dazzle beyond comprehension
Super fast shipping and great price for the size that I needed. Didn't have to order a full sheet for a small piece.
Thanks Michael, we do our best to support those who need smaller cuts and orders. Glad you found us and had a great experience.
Fast shipping. As ordered and all dimensions perfect.
Thanks Julie, glad we could provide the perfect pipe for your projects!
Only time I ever had a shipment gone wrong. Wrong material was sent. Called them up and they shipped out the correct order same day. Great customer service!
We know stuff happens, so we are happy to make it right when it does. We are so glad we were able to recover from the mistake promptly. Thanks Jeremy!
Always 1st class service, please note I am the purchaser for Joe Cell.
My name is Randy Lee with Vallen Distribution. Please change your records to reflect that.
Hey Randy, thanks for the kind words. I will send your information to our team to get that sorted!
I have received my items on time., which still are just for projects, so I have no complaints. Thx mike
On time is the name of the game and we pride ourselves on timely deliveries. Thanks, Michael!
Great selection of barstock and profiles for copper bus bar. Found just what I needed in just the right quantity.
We pride ourselves on selection and are constantly expanding. So glad we could help you with the parts and profiles you needed. Thanks Randolph!
Very prompt and courteous sales staff. Very helpful! Material arrived undamaged and well packed! Thank you very much
Thank you, Robert! I will let our customer service know how appreciative you are. Thanks for the kind words.
Free freight and good price Thanks for the service. My large suppliers
Thanks for the kind review, Dave! Can't wait to work with you again soon.
As always, my metal arrived undamaged and quickly. Now its time to finish yet another project. Thanks again.
We are here for every project! You may even notice some new and exciting materials when you pop back in. Thanks for the kind words, Sean.
Quick delivery on my order of a myriad of products.
Thanks Ron! Happy to help you out as quickly as you need us to.
Can always count on finding what I need and getting it quickly.
Thanks Jim, those are 3 items we pride ourselves on. We hope you can continue to rely on us as your go-to supplier.
I can't believe how fast they ship! The prices are very competitive for most items and I'm very happy with the quality!
Love being called unbelievable! Thanks Brian, we will continue to do our best to exceed your expectations.
What experience? I ordered some steel and it was delivered. It's not like I went to see the Grateful Dead or something.
Hey James, while it may not be like a Grateful Dead show we want to make sure we do everything we can to make your project go off without a hitch. Hope that was the case and look forward to working with you again soon.
I am a hobbyist building model miniature engines and other small models. I was searching for a source for small metal stock. My usual suppliers have disappeared. No more "hardware stores" carry the selections I need. Online metals does! I will be ordering more pieces as I go on with these projects.
Thanks Kirk! Fast, Quick, & Quality are three things we strive to meet for ever order. Glad to hear we are meeting those expectations!
Framework parts I needed were on sale and $10 shipping makes it a super buy. In the past it sometimes seemed more expensive for shipping than buying parts which had deterred my purchasing. Seeing this deal was just what I needed!
Glad to hear our shipping deal made the order happen! Hope the power supply turned out as expected and looking forward to working together again soon.
My order came faster than I expected. Good quality stuff.
Thanks for the kind words Garnet. Looking forward to helping you with your next project.
Overall, it is a great experience.
A lot of options in materials and their shapes.
Thanks Eduardo! Appreciate the kind words and don't hesitate to reach out for your next project.
The whole process, from specification to receiving my order, was fast and easy! You guys are great!
Thanks for the kind words, Lewis! Fast & easy are part of what we believe to be exceptional service and glad we are holding up our end.
Online Metals is pretty much the only place I order my metal from. I'm not ordering large quantities (not even close!), as I'm just a hobby machinist feeding his habit. After I place an order from them, I have it within a few days, which is awesome! Customer service is very helpful if say…,…,…some guy looks at a print, orders the wrong size material & calls to change the order for the right size.
I mean, idk who would do that, but when it happens they make it a friendly, easy & fast experience.
Last order I placed, I called about some "off cuts" and/or "drops". I was told about their Protoboxes, what a lovely thing those are! From now on when I place an order, there will definitely be a Protobox or 2 coming with it. If you haven't tried it, I highly recommend them.
Thanks for choosing Online Metals as your go-to source Randall! We are happy to work with you and look forward to assisting with your next project!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Haha, thanks S Y., this comment made our day! Looking forward to working with you again soon.