I have never made a BIGGER MISTAKE IN MY LIFE. Not even getting married to my first wife. That was a piece of cake compared to what these con artist are trying to do. The airline made a scheduled flight change so onetravel.com needed to re-issue the ticket, a routine transaction, it happens all the time. I called them and they said they would call me back in 24 to 48 hours or I would have to pay for a re-issued ticket. Just for the record, when an airline makes a change to their schedule, the ticket needs to be re-issued without any cost. It is automatic. I am not sure what they would have done if my flight was tomorrow morning! I can only imagine they would have said to change my date of travel so that I can give them enough time to call me back. Of course this is a scam to drive your patience and finally agree to their EXTORTION. I have been on hold for 1hour since the agent said she would try to talk to someone. I will bet my life that if I leave my phone on all night on hold tomorrow morning I will still be on hold. Again, THIS IS THE WORST MISTAKE I HAVE EVER MADE IN MY LIFE!
Please DO NOT make the same mistake. Go directly to the airline you will get the same rate or better and no MAFIA middle man.
Update: The agent just came back to the phone and said they could not get through to Air Canada so nothing would be done. Not only did I give her the number that Air Canada answers in less than 5 minutes I asked her if I could re-issue the ticket now and pay the additional charge. YES, you guessed it my friends, A MIRACLE, it could be done right now on the spot. I am on hold again because the agent said she needed to report the AC # that I gave her and see what could be done.
I would go on with this HORROR STORY but I think we all can guess as to what the outcome will be.
DON'T DO IT / BECOME AN ALCOHOLIC OR A REPUBLICAN!
A fairness final update. I continued to wait ( what choice did I have) and finally I believe I wore them down. They were able to re-issue the ticket. I will now go and pray for all of the future persons that make the same mistake I did.
Good luck ya'll.
I have been charged of COA which is not acceptable. What is COA and why I am being charged and not even mentioned on the summary while booking?
Vicki is very helpful. My reservation was made quickly as with flights that fit my needs.
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Manageable and totally stress-free. A pleasurable experience...
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Thank you! For the very prompt and professional service
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The easiest, fastest and cheapest way to buy plane tickets!
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Fast very good price hopefully won't have any problems traveling
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Thank you for existing 🥰🥰 and I don't need extra help thanks..
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I am still waiting on my booking confirmation email to confirm my flight was actually booked
We have contacted this customer regarding her reservation request.
Fast and efficient website. Easy to navigate and achieve my goal of booking at correct price
Easy to find something I like it's but what don't like is this 50 character thing
Great she answer all my questions and help me feel
More at ease with my trip
My experience was good. The procedure was QUICK AND I made my reservation at ease and without complications
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Onetravel was so easy and so great to deal with! I will tell all my friends!
Very convenient and easy! I would recommend and share my family friends for booking with OneTravel.
It's time consuming, well organized, steps are easy to follow. It's a fast and efficient service.
Very good experience last day, so i want try with you more more than every one
Easy to book and a great price. Looking forward to booking more trips in the future
It was not what I expected The cost for your service charge was far too expensive
We have reached out to this reviewer regarding her concerns.
I was billed $63 US for the travel protection plan even though i told the agent i didn't need it I am so upset. I need my money back.
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OneTravel has a rating of 3.7 stars from 1,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, many options and cheap flight. OneTravel ranks 6th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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