I needed my 1-2 Piers packed under my house, 1st I used Yellow Pages, I got NOT one reply, so 1 week later I used OneFlare & received 3 emails within 1 day, the job was done within 3 days after I had told One Flare I need a brick layer...
OneFlare was quick & easy..
Have been using Oneflare for a while now and find it to be an essential tool for our business. Helps us find new leads and has connected us with plenty of new customers
One flare is the easiest way to get any job done! Both times I've used the service, I've had quotes back within minutes and people on the job as quick as the day after. Love it!
Got heaps of messages for the job I posted quite quickly. The list of potential business names I could procure kept coming through. Good Service and plenty of reminders.
Unfortunately my very first experience of your site - I found it very un-user friendly, so much so that I never completed the ad. I would like it to be a lot better before I use it again.
Lyndon
I needed to get my back yard sorted out properly and wasn't sure where to start so I listed my job on another platform that is used before but I wasn't happy. Then I tried Oneflare. I was contacted by Troy from Oakmont Landscaping and he very promptly came out to take a look. I needed a new retaining wall and new back boundary fence. He was confident, polite and professional. He sent me a quote as promised that afternoon and I discussed it with my husband and my neighbours. He was approachable, flexible, friendly and gave us a start date. They started our job and were such hard working strong reliable tradies. Our job was done exactly like we wanted and I enjoyed getting to know the team. We had a great rapport with the supervisor and she made sure everything went as planned. It was a labour intensive job as we had terrible access so it all got done by hand. Thank you Troy, Tracey, Matt & Tyrone at Oakmont and thank you Oneflare for without you we would have been still trying to get sorted so I could take delivery of my sauna.
Hey Shely,
Thanks for taking the time to leave a review for us. I'm happy to hear we were able to help you find a wonderful business for your job and hope we can help you again in future!
I had three responses really quickly to my request for flooring quotes. Only one person turned up - Floor Quotes. I now need to find two other companies to give me some quotes.
Hi Claire,
Thankyou for letting us know of this, it's very disappointing to hear that these businesses didn't show up to quote on your job.
If you'd like more quotes, you can re-open your job request via your "My Jobs" page in your account. I hope you're able to find someone to help out very soon.
I use Oneflare a significant amount, I find it works well in conjunction with the advertising that I invest in. Easy to use and convenient for my business.
The most easy and effective website I have found to help me locate a cleaner.
I posted an ad to get a cleaner out for an end of lease clean. It all was easy.
I was impressed by the fast response b local businesses, great idea that I would recommend to anyone trying to get fast quotes to complete urgent projects.
There reviews are fake, I used their provided service. I had bad experience, I posted bad review and it never got published
Do not trust their reviews as any value
Hi Abdul,
All of the information provided on a business's Oneflare profile is intended to be completely transparent and accurate. This includes publishing all reviews, whether they are positive or negative. However, if a review is proven to be untruthful, defamatory or against our posting guidelines, we will remove the particular review from that business's profile. It's disappointing to hear that you had a negative experience with a business hired from Oneflare, and previous reviews, most of the time, tend to be an indicator of the quality of the business.
Thank you,
Oneflare
Was easy to fill out questionnaire and have my request out to be viewed within minutes, quick response from businesses with quotes and easy to respond. Will definitely use again
I just stumbled across this site on the internet, it was easy to use and convenient, I got a very good response very quickly. I would definitely use it again
I love that you can post the job you want done and let the quotes roll in! Once you receive some quotes, you can sieve through and pick the best company to suit your needs. Its great!
Could do with sending jobs to more local people from my location. Trades were coming from more than 2 hours away to do quotes.
Easy platform to use and post jobs.
Service was very good and the trades that responded were on time as well. Oneflare also kept in contact as to how things were going.
Webpage is also easy to navigate.
I got my taxes done by Michael Vella. The appointment was very thorough and he helped me get a good return by telling me about deductions I was not aware of.
Searched on Google for a removalist and oneflare provided 2 quotes from 2 providers and booked one of them to complete my house moving job. Overall a good experience with Oneflare.
I hired someone through One Flare to fix my dishwasher. The spin arms were not turning.
Technician came, spent 5 minutes on the job, then told me the spin arms need to be replaced, and charged me a $130 call out fee, just to tell me that.
I argued this was a bit excessive since the original quote included 30 minutes labour, plus I knew the spin arms were not good.
Later that night the windscreen of my car was smashed.
When I rang One Flare, to complain I believe this act of vandalism was deliberate, they kept me on hold for over 30 minutes. I couldn't get through to them.
When I eventually did get through 24 hours later, (had to ring 4 times) I got told it was probably my fault.
The customer service rep at One Flare said I must have done something or said something to upset the Tradie.
What sort of crap is this?
I pay a $130 call out fee just to get told what I already know.
My car gets vandalised. My dishwasher is still not working, and One Flare try to tell me my car was vandalised because I was rude and inconsiderate to the Tradie, meaning technically speaking, it was my fault.?
How did One Flare ever get a licence to trade?
Honestly, how did they?
Their customer service staff are absolutely useless.
Rude and useless.
Hi Sharma, thanks for your comment. We wonder if you called the technician directly instead of Oneflare. After-hours calls go straight to our voicemail, so you don’t need to wait. If you called between 9 am and 5 pm, our waiting time is 1 minute. In addition, we do not have a record of a call that matches your description.
We take your feedback very seriously and would love to chat with you and understand your situation better. Could you please call us on 13 18 18? Alternatively, you can PM us with your number or email and we will reach out to you.
Adrian from Tilly's Electrical. Highly recommend Adrian for your electrical work. On time efficient and a delight to work with.
Overview
Oneflare has a rating of 3.2 stars from 295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oneflare most frequently mention great service, fast response and next day. Oneflare ranks 4th among Service Marketplace sites.
The Oneflare Group is Australia’s leading on-demand home services network and includes UrbanYou, TidyMe, Word Of Mouth, Weddings.com.au and Renovate Forum.
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- Sydney, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lyndon, I'm sorry to hear that you found our site difficult to use.
Oneflare is always looking to improve the experience of using our site so this feedback is very appreciated and I would like to know what it was that you found not user-friendly so I can address that with the relevant teams. Please feel free to send us an email on support@oneflare.com outlining your experience and what had prevented you from posting a job.