Onebootstop

Ordered a pair of "UGG" boots and the service I've received is UGH! I received a confirmation notice email with an order number. Everyday I go into the onebootstop.com website and enter that number... I NEVER receive a tracking number... or any information that the order has been shipped. Of course they deducted the payment immediately from my account. Contacted my bank to start the long process of trying to get the money back. Merry Christmas (Of course I have attitude when I'm saying that) What a scam!

Ordered boots on 11/27/09. Received confirmation email with order number. Money was taken out of my account. Since then have not been able to get any response from the site despite repeated emails. No trackingnumber, no boots. Filed dispute with PayPal and contacted my bank. Canceled my order via email. Should have known better. Ordered from an authorized Ugg site... I received my boots just before Christmas. I don't know if they are "real" or not, guess I got what I "paid" for.

I purchased a pair of boots from them on Nov 24. They attempted delivery Dec 2. I wasn't home to sign for them. I went to the post office. The packaging was damaged and the merchandise was exposed. I refused the parcel. I have contacted the company by e-mail three times with no response. I contacted PayPal who was of not help. I contacted my credit card company who will handle the claim on my behalf. There were "Ugg Boots" in the parcel, but I cannot say they were genuine or fake. I do not recommend anyone purchase from this company.

On 12/11 I ordered a pair of Classic Uggs on OneBootStop.com for $89.99. (The official Ugg site charges $190.) i received an order number when I made the purchase and everything seemed fine. On 12/12 my bank account was charged for the purchase. On 12/16 I attempted to track my order number on the OneBootStop website and it did not recognize the order number. On 12/16 I e-mailed customer service (24 hour response promised) and by 12/19 I had no response my e-mail and my order number still was not recognized in the system. There is no phone contact number provided by the company. I wrote another more threatening e-mail (for what that was worth) and by 12/22 still had no response. I called my Bank and requested forms to contest the charge to my account. Amazingly the boots arrived the Monday after Xmas! I compared them to my daughter's friends' boots and they looked/felt the same--until-- as my daughter pointed out-- the Ugg label on the heel of one boot was upside down! I am having a shoe repair shop reverse the label. End of the day I saved $100 on the boots but sweated my way thru it. It remains to be seen whether the boots will last as well as official Uggs. Obviously my main complaint with this site is their customer service-- it is non existent!

I ordered a pair of ugg boots for my daughter through paypal and received boots in brown wrapping. Inside the boots were wrapped in plastic and had been shipped directly from China. The boots were damaged and contacted paypal and credit card directly as soon as I received them, This was end of November. Took along time to get a response from company, when they do the want you to return it to China. Shipping cost is as much as the boot.
Do not buy from this site. When I callled Paypal, it was one of the first complaints, nothing on internet when I checked before buying. Hoping the credit card company will be able to resolve it. Paypal said they stop using companys if they get alot of complaints, so make sure you contact them.
The boots are very narrow as someone said. Not true to size.
I wold not buy from them. Best way to get a response is to send an email to address. Nothing is answered from posts on site.

DO NOT BUY FROM THIS SITE I bought boots on Nov 22 and after putting in a dispute with Pay Pal received the boots on Christmas eve they are fake and do not look like what is shown on the webpage As I had no response from the site after 6 attempts to contact them I had already purchased a pair of genuine boots for my daughter as they were her chrstmas present Now I am left with a pair of overpriced fakes which are smaller fitting and approx 2 inches shorter than the original The money was taken out of my account the day after I ordered but I am sure if I returned the boots I would be left with nothing I am supprised reading this website that pay pal are still deaing with them

Make no mistake, this is fake. It's a known counterfeit site and people have lost money here. The alleged "reviewer" Fernando B. Should not be taken seriously.

If you're still in doubt, check them out with UGG Australia:

Email *******@uggaustralia.com
Or
Use the counterfeit checker at http://www.uggaustralia.com/retailStores/counterfeit.aspx
Or
Send UGG a message from http://www.uggaustralia.com/customerService/contactUS.aspx
Or
Call UGG by phone, in the USA: *******530 or in the UK: *******535

Getting the truth from the horse's mouth is always better than believing claims made by anyone else.

I am so angry!
DO NOT ORDER FROM THIS FAKE RIP-OFF COMPANY. I promise you the people on this site who are happy with that site probably work for that site. Because I promise you, you will get ripped off!
They have no Contact Number
Log/in and create an account... It won't work when you try to log in.
You will never get a tracking Number
You will never get a response from this company NEVER
You will be charged at LEAST twice for your purchase, maybe not today or tomorrow, but when you've forgotten all about them BOOM charged again!

I ordered my boots on 12/4/09 and never received a tracking number. I have sent several emails to contact them but never received a response. The site did however take the $98.00 out of my checking account. I have since opened a dispute and won (thank god) and still have received no response. They are using different companies to sell these rip off scam of a Ugg boot. Since all of this I have researched the company and they are not legitimate which is why I cannot believe that PayPal backs. DO NOT ORDER FROM THESE PROFESSIONAL CHINESE SCAM ARTISTS!