One.com

This is the worst website you can find. They destroyed my webpage.
One.com just did an update and all my data is erased for no reason. And now they simply think by apologizing, it will be ok. No it is not ok! It cost me to lose my customers and time and money.
I am completely disappointed.

One.com tried to put on me the mistake, they did. I was not even in my website to do anything, which they can see through their history.
How dare you one.com ignore the fact, that you destroyed my files and cover things up!

This is very dishonest. I am very disappointed with One.com.

They keep raising the prices (more than they should) and giving less and less service for free. I have bought a package over 10 years ago. Only for £12 a year with extra services included. (photo/video gallery, online storage, website builder, blog, etc) During the years price went over £120 and they took away all the included services. Now if I wanted to have them all again, it would cost over £200 a year. Very amateur team, unreliable domain, and very unprofessional IT tech and customer support. Avoid it!

My experience with one.com has been quite disappointing. Despite their initial appeal, consistent issues have left me frustrated. Over the years, I have observed an annual increase in subscription fees without any prior notice. Furthermore, they have made significant changes to their terms of use, all without my consent or any form of communication.

Used their service for all of… one day maybe, totally forgot about it. Then the auto renew comes, and jeeez. Now they want £400 for a service I am never going to use after benefiting from my original subscription that I never used. Now they sending debt collectors to collect money for a service I'll NEVER USE! Avoid like the plague. I feel they'd come for your house if you ended up dying in the street after subscribing.

They refused to register my domain and issued a refund which has not arrive after two weeks. All my work has been halted because their system needs to send a verification code that my phone never received. Because of this simple fact they can not register my domain! Avoid them imho

Horrible scammer company. They ask for domain verification and despite sending in all requested document they just suspend your website even though you pay hundreds of dollars to them for hosting. Avoid this company at all cost!

I bought a domain name for aprox 6$ and got an order confirmation of the purchase. What I did not do was clicking on one of the links in the footer which leads to a document where it says that I do not just purchase a domain name but also their services which renews 30 days prior to the excitation date.

They got some extra money from me, but will never get my business again.

The most useless customer support team. I have worked with almost all the major WP host providers for the past 15 years, but One.com is the worst one in terms of both product and customer support. My client purchased the domain and host from them. For a simple thing like pointing a domain to your website, you have to do the migration. They advertise their one-click migration feature that could not complete the migration process and deleted the website that we spend money to create. The customer service has no idea what they are talking about. We chat with them four times and no help at all. Based on their wrong advice we lost a lot of our time and money. When they want to get rid of you, they send you a link and ask you to follow the link. That's it.

Roughly four months ago, I was forced to switch to One.com because my original provider (Simple Site) had either merged with One or shut down all togther. My original format (almost) was transferred to One and it hasn't been the same since.
Since then I have struggled with trying to add things to my webpage because the web building interface is clumsy and confusing as can be. On occasion, my web page will freeze which prevents the visitor from accessing what I offer via drop down menus that won't respond. Generally, when I ask for help, I'll get an email about 48 to 72 hours after I post it. Fortunately, I don't depend on the revenue generated by we b page but if I was, I'd be selling pencils on the corner to make up for my losses. RUN, don't stop, away from this abortion of a web "service" provider. You've been warned!

You will get drawn in on a low price.
As soon as your site is build, the problems start out of the blue.
When you try to repair, they start with more money.
Soon you will end up paying thousands, just to encounter the next problem.
This is the oldest scamming trick in the world!
I warn you today, STAY AWAY!

NOt only did they raise the price in a rocketing temp! The make simle things as social linkt, videos etc. suddenly be a payed service! Some of my sites have had dead link even without I knew it! This is scheating, the also make it hard to understand when you want to stop. For ex. A domain you no no longer need. Never again, this bacame a disaster!

They make simle thingssuddenly to be a payed service!. If you tray to leave it so hard as they send you a renewal in end april for 29th july and then they charge your card in may. Change their package every year., if web builder was free then you can be sure it cost next year and there are new contracts
Without your agreement... This is scheating, they also make it hard to leave when you want to leave. They put back one of my cards after i cancelled it. They charged me for 2 package when i had 2 name. First year it worked later they opened one new website for my alias and demanding for somthing i never ordered. If you ask for proof they just say that it my problem. Basters never never use this gangster's

If one wishes to cancell one's subscription, they make it very, very dificult. Human contact is almost imposible. The one email contact with a live human was rude and condencending. I am now going to be billed for an account that I no longer want

A couple of years ago I bought several domains, they were a little more expensive than the competition, but the renewal with one.com cost a fortune. They trick you into accepting automatic renewal, read the fine print. Will send you a letter after the renewal date and threaten you with consequences if you don't pay. They did the same to my friend recently. I warned her to find a different domain provider, but she didn't listen back then, and now she is sorry.

.. I spoke a few times with them. I moved away from them. I'm still receiving threats by post saying if I don't pay I'll incur on extra charges. Avoid! They're service and support is not that good anyway

At the time I signed up for this site all basic web service was completely free. I am assuming in a nice semi-hidden way they let me know that if I didn't cancel this "trial" that I would be billed. I took no action on my account. Never used their web building service. And soon forgot about them. Went to their site as a learning experience on website building. So 6 months later I received a bill for $30+, and additional 12.99 late notice fee. No phone support is offered to discuss issues with them. A complete disconnect. So we went back and forth with emails and in the end they had no sympathy. No one should pay for a service that was not used. Companies get paid once a service is actually used, no freebies for businesses. And get a phone. You're supposed to be a professional business.

BTW I still would like my money to be returned to me. I'm finding more and more review sites weekly that I'm telling my story about how you guys allow someone to steal $370+ for a purchase at an obscure business in Miami, FL that I can did not make nor did I authorize and then tell me that you won't pay me back my money, which should have never been allowed to happen in the first time place. So, either you have no security features in place or you are working with the criminals who stole my money... And I will not let this rest. I WANT MY DAMN MONEY BACK, criminals!