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Claim Your BusinessI was thrilled to find these 3oz mason jar candles in white online (even though they were priced at $2, when all Dollar Tree stores sell them in different colors for $1). However, when it was time to check out (trying to purchase 4 cases, 48 candles), my card got declined. I called my bank and they said they didn't even see an attempted charge, so maybe the site didn't accept Discover. I tried a Visa, and got the same error message asking me to verify payment info because it got declined. I knew there was plenty on each of those cards, so I called customer service. They said all they could do is write up a ticket to their "next level" customer service people and that I should hear back within 48 hours. Seeing as today is Friday, I am not hopeful. Will update review once I hear back. ( I would like to add that the site itself is clunky and outdated, not very user friendly).
I was thrilled to find these 3oz mason jar candles in white online (even though they were priced at $2, when all Dollar Tree stores sell them in different colors for $1). However, when it was time to check out (trying to purchase 4 cases, 48 candles), my card got declined. I called my bank and they said they didn't even see an attempted charge, so maybe the site didn't accept Discover. I tried a Visa, and got the same error message asking me to verify payment info because it got declined. I knew there was plenty on each of those cards, so I called customer service. They said all they could do is write up a ticket to their "next level" customer service people and that I should hear back within 48 hours. Seeing as today is Friday, I am not hopeful. Will update review once I hear back. ( I would like to add that the site itself is clunky and outdated, not very user friendly).
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.