I purchased a holster online with a 8 week delivery schedule. Going on 3 1/2 months and still nothing. I have emailed no response. I have tried to call with a "voicemail is full" message. I finally had to get charges reversed from my bank.
DO NOT BUY FROM THIS COMPANY.
After placing an order I was a little nervous because I read these reviews I was looking for a good poncho to wear for hunting and around the campfire after ordering a couple off of Amazon I was very disappointed and then I found this place once again after the order was placed I was nervous but I called and Mike answered the phone every time once my product arrived which was when it was promised I was more than amazed of the quality I got for the little price I paid I am grateful I found this store I will be ordering more stuff off of them and after we reading some of the other reviews People have to understand getting a custom holster made takes time LOL you could order them off of Cabela's like I did and have to return it four times because it didn't fit my gun anyhow thank you Mike and G~D bless you I will be ordering more items I'm very happy with my purchase.
Placed two orders over 5 months ago. They take your money quickly but won't return phone calls or answer emails about the shipment of the merchandise. Do not order from this company.
Old Trading Post did a Lone Ranger rig for me. Looks just like Clayton Moore's. Mike was a pleasure to work with. I wouldn't hesitate to call on them again.
Delivered on time, always there when I called to find out updates, products as advertised, I can't see why so many negative reviews. As for me, I couldn't be happier.
Thanks again.
I finally did receive a refund on credit card so was not scammed altogether & added one star. Three star total because of wrong items sent & curt phone service.
Only company that I found that carried the western vest I wanted in XXL. I ordered it quickly without checking the reviews first. I received an answer to my question on the size same day. Got emails confirming my order the day I placed and paid for it using PayPal. After 1 1/2 weeks later I sent email requesting order status. Received immediate reply saying it was shipped the previous week per UPS ( I was charged for USPS priority mail) and that I should receive it on Tuesday or Wednesday. It never arrived. I emailed seller again letting them know that I hadn't received it. I asked how it was shipped and a tracking number. Got no reply. I finally filed a claim with PayPal to get my money back. The seller had 10 days to respond back through PayPal. Several days latter I received an email from the seller stating the item was shipped through UPS and they provided a tracking number. I tracked the package with UPS. A shipping label had just been created that day and shipped that day. So much for it having been shipped almost two weeks earlier. The only good news is the item has now arrived and is beyond my expectations. It is made of high quality matter and very sturdy. I am extremely satisfied with the item. But not the service. Would I have gotten it if I hadn't filed a claim with PayPal? I'll never know for sure. If you order from this company I would suggest using PayPal so you can fall back on them to get your order.
I purchase some moccasins from this company they came and were VERY poorly stitched. I requested a RMA and they sent me a number, I returned them that day. After a VERY long time I asked them if they were going to credit me back my money and they told me they didn't like the way I boxed them and weren't sure if they were going to or not. They don't pay for return shipping even if it is their fault.
Ordered a holster in December 2020, Mike was glad to take my money but won't communicate or send me what I ordered. Save your time and your money, don't buy here. What a joke of a company!
The Old Trading Post is a Family owned and operated business. Since its establishment in 1998, the Skier family have supplied thousands of satisfied customers with our quality Western Gun Leather, Western Wear including Western Shirts & Leather Chaps, Western Boots, Western Hats and other unique Western Apparel products.
BEWARE! SCAM COMPANY! You pay, you do not get ANYTHING! Do not say i did not warn you! "Mike" is not to be trusted…
I GOT MY HOLSTER ON CHRISTMAS EVE! ABSOLUTELY STUNNING-I HAVE TO BUY SOME MORE FROM THEM-THANK YOU MIKE-
Bought an oil soin hat back in June, never received it. I wrote and called many times, no answer. Thieves!
The absolute WORST customer service experience I've ever experienced. Placed (AND PAID) for my order in November 2020 and still (as of March 4,2021) no delivery, no return call, email, refund, etc. CROOKS... plain & simple.
Overview
Old Trading Post Western Store has a rating of 1.4 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Old Trading Post Western Store most frequently mention credit card and several times. Old Trading Post Western Store ranks 68th among Vintage Clothing sites.
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