Old Trading Post Western Store

Ordered a hand made holster 3/18/23.16 weeks delivery. No holster. Sent email, Mike responded, "slow due to co-vid and no help. Couple of months later another email sent, same response. Couple of months later I called, Mike did return my call but said he'd have to check with his guy on the status. Never returned and answer. Actually talked to Mike on Dec 27th said they were having a meeting and would check on my holster and would call me no later than Friday the 30th. No call yet. So as of today in 11 days it will have been 10 mths since ordering. I know $137 doesn't sound like much but if I'd have ordered from a reputable company and honest people I would be using a holster I've needed. I've been patient and courteous over the phone but to no avail. PS- I have to say Mike returned my emails and phone calls until now but I feel I've been given the runaround as I see many people have also lost hard earned money. All I know is there is coming a day when Mike and whoever else is involved with this will give an answer and I truly feel for them. If you read this Mike I only hope if this is a scam you at some point can feel sorry for stealing the trust people put in you and your so called company.

Ordered a holster September 1,2022. My credit card was charged. Checked with OTP late December and was told my order would ship "by the end of the month." January 30,2023 and nothing. Phone calls go to a non-answering answering machine.
STAY AWAY form this Rip-Off business!
Bob in New Mexico

I placed an order for deerskin gloves on 5/25/23 - the price beat every other site I had looked at. I followed up the following week to ask when they would be shipped and John was very responsive. He said they didn't have the gloves I ordered in stock, so he upgraded me to a more expensive pair that was in stock, free of charge. Gloves were received on 6/5. Would order from Old Trading Post again in a heartbeat.

I ordered a holster in May and have not received it as of January. Talked to the guy once on the phone and got the run around. No other communication! They charged my credit card immediately and nearly eight months later have delivered nothing. Don"t throw your money away. Avoid this company.

On 2/3/22 I ordered a scabbard for a stagecoach shotgun. After multiple calls and bing told (we're behind) it's now 9/14/22 Mike will not answer the phone, voicemail is full and no reply on email. From now on I'm searching reviews before I make a purchase. I'm not sure why this website is so prominent on Google! If you like loosing your hard earned money make a purchase at OldTradingPost!

I've bought a lot of western gear and props for different films and this website is horrible.

They don't actually have any of the products they sell.
Prepare to wait 6-8 weeks for shipping, but they usually can't get the product anyway, so it's just a waste of time.

The funny thing is, if they can't find the products they sold you, they just remain silent, keep your money and your order will be on hold forever.

I've order from this company several times. It's been a nightmare every single time.

Don't not use this company, I never wil again

I review this company back on November 26 last year. After the post I get a phone call from Old Trading Post Western Store telling me my order would be shipped out in 2 weeks. Well 2 weeks have come and gone and no holster. After taking the time out to call me you think you would keep your word if someone is giving you another chance. Anyway watch out for people taking advantage of you...

Ordered July 4. July 29 sent note asking when it was going to ship. No reply. Send second note Aug 6, asking that the order arrive before Aug 10 or to cancel. They replied and cancelled the order. I understand that companies sometimes have stock availability issues but I expect to notified it's out of stock before they take my money. Glad they quickly promised the refund.

I ordered an item 7 months ago and have left phone messages and text messages in my account
I have never received a response
I item had an advertised shipment of two to three months
This has been a disgusting experience
Don't if I can get my money back or ever receive my item

I ordered November 13. Was originally told holster would be finished mid January. Called 1st week of February, was told mid March. Now end of March, nothing! Tried calling no answer. Sent email. I would show pictures. But none.

They sent me two gun belts, for two different pistols. Neither one of the belts fit me and they were two different lengths, and neither one of the holsters fit my guns. They are complaining because they say I ordered it wrong when he called me on the phone and had me order it based on everything he said. I get them they're wrong he says send them back and if it's something I did then I will have to cover shipping. But I shipped them back to him and paid for shipping and now he's acting like I was the criminal.

I ordered on line a holster back in Feb. 2022, it is now Nov. 2022 and have never received my purchase. I have emailed and called "Mike" many many times but to no avail. I simply want my money back, but of course no response.

Stay away!

Sb

And they never answer calls or their cell phone, which is *******184 (Mike) You can't expect to live in the age of the internet and not expect people to get angry when their hard earned money is taken and nothing is received in return. Whoever these people are, they're terrible at running a business and wonderful at running it into the ground. Purchased a pair gloves last year in 2020 and they've never materialized thus far.

Just add me to the ever increasing number of suckers that attempted to purchase from this company. No point in elucidating on redundancy. Ordered an item for $ 200.00. Never received it. Refused to refund; no longer responds. Caveat Emptor! Do not buy from this scammer!

I orderd a holster 4/25/20 and received it 7/17/20 after asking when I could expect it to be shipped. Two days after my inquiry I received a response telling me it was in the mail. Finally.
The holster itself is beautifully crafted, superbly constructed and the leather is thick and high quality. It would take a loonnng time to wear this out. The measurements were perfect and fit as well as I had hoped and expected.
I am 100% satisfied with the purchase. 4 stars rather than 5 is because wonder if I had asked about it a week or two earlier if it might have shipped a week or two earlier.
If you order be prepared that you may have to wait 13 or 14 weeks to receive your item if it is special order.

Please friends, if you value your money, don't, I mean DON'T order from this company! I ordered from them 8 months ago, after probably 7-10 emails trying to get ahold of someone to see how my shipment was coming, most of which were ignored, I finally received the WRONG holster... (they promised 6-8 weeks at the beginning, and then two or three more times promised completely false time frames) Unfortunately I called them just to ask about sizing originally, and he was very curt on the phone, and in every other email I received I was either ignored or lied to. Anyways, I would give this a negative star review if it existed. Still hoping maybe he'll send the correct holster? Let's hope so!
On a side note, the holster I did receive was awesome, so no complaints on quality, it's a beautiful holster!

Ordered a Gun Belt and Holster in January 2021 and it is now October 2021... They do not respond to emails or phones calls... The Cali. Address is BS... My Lawyer sent them mail and it came back? They clearly do not care. I was charged $357.00 and received nothing!
Update... The day after I posted this Review the folks at the Old Trading Post sent me an Email link to contact them. The Email was headed with "Help Us Help You"... So far no other contact and NO Help! Help!

Thank you, Mike for these beautiful gun cases.
To those who have read negative reviews, let me start by saying that I read them too... after placing my order on December 6. My order status did say "pending" for a couple of weeks and due to the reviews I did get nervous. Mike always answered my calls or called me right back if I left a message. My order shipped before Christmas and due to no fault of Mike's, it was delayed by the postal service. Today, January 3, my items showed up and my boyfriend and I could not be more pleased with the two gun cases that I purchased. Many of us are used to automatic shipping from big corporate entities, but beautiful custom work takes time. I don't feel that a 2 and a half week time frame on shipping a beautiful, custom made product is excessive. I love these cases and will definitely order from Old Trading Post again. Thanks, Mike... you rock!

Purchased from here in January it's April and I haven't received my purchase. I have called and emailed several times. Mike answered first email said they were working on it. After that he won't answer email or phone calls.Not happy with the customer service or business. Would not recommend doing business with them.

Do not let the negative reviews stop you from buying here, i will be honest and it took a little longer then i expected bt that was a vendor issue not Trading Posts during that time Mike kept informed even making personal phone calls to let me everything that was going on, fantastic service highly recommend thanks again Mike and family Great service Graham

The absolute WORST customer service experience I've ever experienced. Placed (AND PAID) for my order in November 2020 and still (as of March 4,2021) no delivery, no return call, email, refund, etc. CROOKS... plain & simple.

Placed two orders over 5 months ago. They take your money quickly but won't return phone calls or answer emails about the shipment of the merchandise. Do not order from this company.

Have yet to receive order from 3 months ago. I sent an email prior to starting this review and received a call back before I could finish. Explained time was due to covid shut down and that I had ordered my gear for left hand. Another review is possible upon follow through from this vendor.