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Okra and Molly Reviews Summary
Okra and Molly has garnered a strong reputation for delivering high-quality, visually appealing cakes that delight both pets and their owners. Customers frequently praise the reliability of timely deliveries and the engaging communication throughout the ordering process. However, some reviews highlight significant concerns regarding customer service, particularly in handling shipping issues and providing adequate support. Instances of late deliveries and lack of responsiveness have led to dissatisfaction among a subset of customers. Overall, while the company excels in product quality and customer satisfaction, enhancing their customer service approach would further solidify their positive standing.
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Received item I ordered and the addition of the tag was a bonus! Arrived on time even tho it was right before Thanksgiving.
Today is Molly's 6th birthday and we ordered the peanut butter and apple tennis ball cake! It was beautiful and just perfect for her - as tennis balls are her first love. Molly gives it a 4 paws up! Thank you so much for making Molly's birthday a very happy one!
I originally ordered a cake elsewhere & it was ruined when i recieved it. I then found Okra & Molly & figured i'd give one last try for my dog's birthday. The cake was delivered beautifully & my pup loved it. Thank you so much! Will be a return customer for sure!
The cake was so cute and was delivered on time!
Sweetie pie loved it. The design and colors were just right
Thanks for making Sweeties Birthday a perfect day!
It showed up on time! And looked amazing! The dogs loved it and ate it all up. Will definitely be using this again!
I've ordered from Okra and Molly a couple times and I love it. The cakes are really cute and such a great price. It saves me a lot of time to order them online and know that they will arrive on time.
I was absolutely satisfied with the product I ordered compared to what was delivered to my door. It was perfect! I even had a couple of issues with ordering and they were very accommodating to make sure I was able to get the product on time as well as give me a few tips to handle add-ons that may have softened during the delivery. The timely manner that the issues were resolved was key! I am definitely going to be a repeat customer.
This was a great gift for a friends new puppy. Very easy website to choose items, hassle free ordering and great pricing options. Would order again
Cake got to me the day before, it was beautiful, and the dogs ate it up. My dog was very picky, and she loved it. That was Donna's last Birthday, she had cancer and I had to let her go right after Thanksgiving. Molly and Okra made her last party so special
Beckett loved her cake! Ill be ordering from Okra and Molly again! Check her out on IG beckett_the_gsd and you can see her birthday celebration along with her amazing cake!
This was a special Birthday Cake for our 14 year old Standard Poodle and we hope she has several more to follow
You made it so easy, it was creative, shipped across the country and made it intact, but mostly the pups loved it!
I remembered my dog's upcoming 12 year birthday on a Friday and his birthday was the following Tuesday. I ordered a birthday package thinking I'll just have to give him his cake whenever it gets here. Well, it arrived on the following Monday-perfect timing! Excellent service and my boy loved his cake and prizes.
Unfortunately Bella didn't care for it too much, even when I microwaved it, thankfully I have family dogs who loved it. Not all dogs are the same and I get it. What can I say I have raised a diva...
I ordered a cake back in November, as my dogs birthday is Christmas. I asked for it to be delivered by the 24th. I received it today, 12/26. This is extremely frustrating and disappointing.
I hate writing negative reviews. But I am super bummed (and so is my birthday boy). I ordered this cake for my fur baby OVER a week before his birthday and STILL didn't get it on time. I wanted to give him something special on his 1st bday and ended up having to scramble at the last minute to run out and buy him something else. I wouldn't have spent this much money for this kind of service. Totally not worth it. HOWEVER... I WILL say that the cake was beautifully made and the packaging was cute. IT's possible the postal service is more at fault for this delay, but either way... I'm disappointed. Thank you Okra & Molly. Your cakes are beautiful, but this will be my last oder.: (
I absolutely loved it so did my dog. They have the cutest designs and multiple flavors to match exactly what your dogs takes are. It also comes with a cute dog tag, a cute party hat, etc. I recommend this to everyone! I will definitely order from this place again!
The cake was so perfectly detailed, shipping was great, got here in time. Would definitely use again and recommend to other doggie parents!
From the business
We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members